Service desk Work, Jobs in Rayleigh (with Salaries)

Facilities Helpdesk Administrator
Oakwood Construction Services —Maidstone
- £24,000 - £28,500 a year
- Full-time
- Maintenance
- English
- Microsoft Office
Quick apply
3d
IT Developer
Plantexpand Limited —Wickford
- £30,000 - £35,000 a year
- Full-time
- Computer Science
- Engineering
- Windows
- Free parking
- Gym membership
Quick apply
3d
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply
2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
5d
Senior Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Microsoft Outlook
- No degree
- Computer networking
- Annual leave
- Employee discount
Quick apply
Service Desk Team Leader
Its Lolly —Braintree
- £30,000 - £35,000 a year
- Full-time
- Management
- Computer networking
- Data entry
- Free parking
- Sick pay
Quick apply
Service Desk Administrator
Advantos Services —Crayford
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Field Desktop Support Engineer
Commercial Services Group —West Malling
- £27,000 a year
- Full-time
- Software troubleshooting
- Annual leave
Quick apply
2d
Help Desk Operations Manager
Go Fix Mechanical & Drainage Services —Dartford
- £40,000 - £55,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
SERVICE DESK ANALYST
Laing O'Rourke —Dartford
- AutoCAD
- Azure
- Analysis skills
Partner Support Consultant
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Hybrid work
- Financial services
- Annual leave
- Work from home
Quick apply
2nd Line Support Engineer
Sedcom Networks Ltd —Billericay
- Up to £30,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Work from home
- Gym membership
Quick apply
Apprentice IT Technician
The Kemnal Academies Trust —Loughton
- £15,434.32 a year
- Full-time
- Travel
- IT
- Leadership
5d
Service Desk Assistant
Primech Building Services —Gillingham
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Quick apply
2nd Line IT Engineer
Cube 6 IT —Colchester
- £30,000 - £36,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
3d
Infrastructure Engineer
Uniserve (U K) Ltd —Upminster
- Full-time
- Azure
- Windows
- Computer networking
- Free parking
- Referral programme
Quick apply
Smart Meter Coordinator
South East Water —Snodland
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Annual leave
Infrastructure Engineer
Uniserve —Upminster
- Full-time
- Azure
- Windows
- Computer networking
- Free parking
- Referral programme
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
PRINCIPAL LEAD - IT SERVICE PERFORMANCE & OPERATIONS
Laing O'Rourke —Dartford
- IT
- Leadership
4d

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Facilities Helpdesk Administrator

Oakwood Construction Services
Maidstone

Quick apply

Job details

Full-time
£24,000 - £28,500 a year
3 days ago

Benefits

Cycle to work scheme
Company pension
On-site parking

Qualifications

GCSE
Maintenance
English
Microsoft Office
IT
Typing
Communication skills
Help desk
Office experience

Full job description

Oakwood Construction Services are looking to add an experienced Maintenance / Facilities Helpdesk Administrator to our growing team.

Oakwood have a proven track record for delivering maintenance and projects to a great standard with customer satisfaction. We are based in maidstone and work across southern England.

We undertake a variety of works for commercial clients including hotels, pubs, restaurants, care homes, schools and insurance works.

This role would suit somebody who has office / admin / helpdesk experience within this field and is looking for a role where they can develop skills in a professional working environment.

As a Maintenance Helpdesk Administrator you will provide support by ensuring you issue, receive, and record information accurately and timely for all jobs received. Ensure that all appointments are met for the day, this will include booking appointments, engaging with clients, workers and managers of the business.

KEY RESPONSIBILITIEs

· Checking RAM tracker every morning and email engineer attendance to accounts assisting.

· Adding invoices to job logic, making sure it goes on the right job, checking / chasing engineers for correct job numbers.

· Closing jobs on job logic and client’s portal.

· Closing complete jobs to request invoicing, this includes, gathering hours on site, materials used on the job, any equipment hired and used on the job, checking completion sheet and communicating with the client, the status of the job.

· To close jobs on client portals, update client portals as necessary.

· Produce Uplifts for jobs that exceed their approved limits

· You are responsible for checking the following areas on Job Logic: Completed, Awaiting Parts, attended and allocated.

· Support the reactive help desk team member with attended jobs to close.

· Answering phone calls and passing information appropriately.

· Cover other team members where and when necessary.

· Update boards in office with relevant information.

SKILLS REQUIRED
Have a clear and concise approach to verbal communication, able to use the phone to communicate effectively, and have good typing skills.
Able to deal with lots of activity, remain focused on the call you are dealing with, and the information that needs to be recorded or transferred by completing the task you are on before moving on to the next.
Have a reasonable proficiency in MS Office
Understand what it is to be part of a team and ensure that learning is shared within the team.
Be able to take direction and be happy to respond to managers instructions.
Be flexible in your working hours to be able to support the delivery of the service; be reliable and dependable; identify issues and record them, along with other measures as necessary.
Out of hours call rota

QUALIFICATIONS REQUIRED

GCSE or Equivalent in Qualification in Maths and English.

Package:

Salary £26k- £28.5k

20 days holiday + 8 Bank Holidays

Pension

Job Type: Full-time

Pay: £24,000.00-£28,500.00 per year

Benefits:

Cycle to work scheme
On-site parking

Application question(s):

Do you have experience within an office environment

Education:

GCSE or equivalent (required)

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in rayleigh

Facilities Helpdesk Administrator

IT Developer

Analyst, Enterprise Service Desk

2nd Line Support Technician

Senior Analyst, Enterprise Service Desk

Service Desk Team Leader

Service Desk Administrator

Field Desktop Support Engineer

Help Desk Operations Manager

SERVICE DESK ANALYST

Partner Support Consultant

2nd Line Support Engineer

Apprentice IT Technician

Service Desk Assistant

2nd Line IT Engineer

Infrastructure Engineer

Smart Meter Coordinator

Infrastructure Engineer

IT Support Technician

PRINCIPAL LEAD - IT SERVICE PERFORMANCE & OPERATIONS

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