Night manager Work, Jobs in Reading, Brk (with Salaries)

Night Guest Services Manager / Night Manager
voco Reading Hotel —Reading
- Full-time
- Management
- Hotel
- In-person
Quick apply
Night Manager
Coppid Beech Hotel —Bracknell
- £32,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Free parking
- Employee assistance programme
Quick apply
6d
Venue Manager
Admiral Slots —Reading
- £32,671 a year
- Weekend availability
- Customer service
Quick apply
Assistant Night Manager
Troo Hospitality —Marlow
- £30,000 a year
- Night shift
- Bar
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Transport First Line Manager (Nights)
GXO Logistics —Feltham
- Up to £41,367.61 a year
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
7d
Operations Shift Manager (Night)
HIVED —Hayes
- Night shift
- Management
- Leadership
- Communication skills
- Annual leave
Customer and Trading Manager - Nightshift
Sainsbury's —Farnham
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Assistant Manager
Hollywoodbowlgroup —Basingstoke
- Up to £30,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
Retail Shift Manager
Lidl —Marlow
- £15.45 - £15.95 an hour
- Full-time
- Leadership
- Store discount
- Employee discount
6d
Deputy Manager
Hollywoodbowlgroup —Oxford
- Up to £36,500 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
10d
Lead Furniture Installer
AMS Nationwide —Reading
- £17 - £21 an hour
- Weekend availability
- Supervising experience
- Driving
- IT
Quick apply
5d
Children's Home Manager
HYGGE —Camberley
- £55,000 a year
- Weekend availability
- Childcare
- Bachelor's degree
- IT
- Annual leave
- Employee assistance programme
Quick apply
Elderly Care - Team Leader - Nights
S.N.G Healthcare Limited —Alton
- £15 - £16 an hour
- Full-time
- Medication administration
- Nursing home
- Microsoft Office
- Life insurance
Quick apply
6d
Care Team Leader - Nights
The Abbeyfield Society —Winnersh
- £14.77 - £15.24 an hour
- Overtime
- Care plans
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
18h
Care Team Leader (Nights - Maternity Cover)
CHD Living —West Byfleet
- £14.42 - £14.92 an hour
- Full-time
- In-person
- Care plans
- Leadership
- Free parking
- Store discount
Quick apply
14d
Lead Nurse - Primrose Lodge
UK Addiction Treatment Centres —Guildford
- £40,000 - £45,000 a year
- Full-time
- Rehabilitation centre
- Leadership
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
12d
Deputy Manager - Childrens Residential Home
Ashford Childrens Care Limited —Staines South
- £35,000 - £38,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
3d

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Night Guest Services Manager / Night Manager

voco Reading Hotel -
Reading

Quick apply

Job details

Permanent | Full-time

Qualifications

Management
Guest services
Leadership

Full job description

voco Reading Hotel has a fantastic opportunity to join the team as a Night Guest Services Manager (Night Manager)

voco Reading, adjacent to Reading Select Car Leasing Stadium, our modern hotel has thoughtful touches and distinctive design, guests can take advantage and enjoy our leisure facilities with a swimming pool, sauna, steam room, and gym. The hotel invites you to enjoy the voco Life at the Atrium Bar and the brasserie-style restaurant Le Café.

Night Guest Services Manager supports the Front Office Manager to ensure a guest is met with a genuine welcome and that their needs are attended to throughout their stay.

A Night Guest Services Manager communicates both internally within the front office and externally, both with the wider hotel team and immediate locale to ensure the guest experience is personalised and always exceeds expectation.

This role will give a great opportunity for a Night Guest Services Manager to coach and lead the front of house night team and play a major part in the hotel’s growth and development.

The Role:

our Night Guest Services Managers have a number of areas of accountability of Nights:

Responsible for the efficient daily running of night team
Maintain a warm and friendly manner with each interaction, whilst ensuring efficiency during busy periods
Empowers employees to provide excellent customer service.
Drive loyalty recognition for all members, ensuring Medallia score is above 85%
Be aware of VIP guests arriving, in-house, and departing including communication of any known movements
Ensure you have exceptional knowledge about the hotel product to comfortably talk about and sell hotel offerings including F&B outlets, and meeting rooms
Action guest requests to the highest standards, always keeping the brand values in mind with each guest interaction
Within context of objectives set by manager, assign tasks, and monitor progress against performance metrics
Ensures work of team is performed consistently within expected standards
Improve processes, systems or products
Solve multiple, undefined problems that span multiple work flows
Conduct regular check-ins and engagement of night team members
Coaching and supporting night team members to develop
Steps up to leads department if and when required

The Person:

The ideal candidate will have extensive experience managing a people focused Guest Services team and have strong people management experience.

Minimum 2+ years working within a Front of House department of a hotel in a Duty Management or Team Leadership role
Proven track record with success at training and implementation of process and audit
Shows awareness of market trends and has the ability to implement new initiatives
Good understanding of systems to support driving results – Opera, Microsoft

As Night Guest Services Manager you will have a hands-on approach and take a proactive role with colleagues in and out of your team in order to identify and support needs at all levels. You will be an inspirational leader, who is passionate in delivering extraordinary guest experiences and who takes pride in sharing success with your team.

What we offer

Competitive Salary
28 days holiday each year, including bank holidays (this will increase with length of service up to 33 days)
Discounted international/worldwide room rates for yourself, family and friends
Excellent employee recognition programmes
Vast range of learning and development programmes
Opportunities for promotion and transfer across the group

Most importantly, we’ll give you the room to be yourself.

If you feel you are the right candidate for the role as our Night Guest Services Manager, then please click ‘apply’ now!

We’d love to hear from you!

You must meet the legal requirements to work in the UK

Job Types: Full-time, Permanent

Work Location: In person

Quick apply

Refine Your Search

night manager jobs in reading, brk

Night Guest Services Manager / Night Manager

Night Manager

Venue Manager

Assistant Night Manager

Transport First Line Manager (Nights)

Operations Shift Manager (Night)

Customer and Trading Manager - Nightshift

Assistant Manager

Retail Shift Manager

Deputy Manager

Lead Furniture Installer

Children's Home Manager

Elderly Care - Team Leader - Nights

Care Team Leader - Nights

Care Team Leader (Nights - Maternity Cover)

Lead Nurse - Primrose Lodge

Deputy Manager - Childrens Residential Home

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