Aftersales manager Work, Jobs in Reading, Eng (with Salaries)

Centre Manager
BCA —Hook
- £55,000 - £65,000 a year
- Monday to Friday
- Continuous improvement
- Travel
- IT
- Employee assistance programme
- Employee discount
Quick apply
1d
Service Manager
Vertu Motors —Beaconsfield
- £60,000 - £85,000 a year
- Full-time
- Management
- Organisational skills
- Leadership
- Employee discount
Quick apply
Service Coordination Manager
Techtronic Industries GmbH (TTI) —Marlow
- Full-time
- Microsoft Excel
- Management
- Salesforce
- Free parking
- Work from home
Senior Service Advisor
Lookers —Guildford
- £35,000 - £41,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Aftersales Manager - Uxbridge Ford
Allen Motor Group —Uxbridge
- £40,000 - £50,000 a year
- Full-time
- Driving
- Organisational skills
- Employee discount
- Referral programme
Casual driver
Snows Group —Newbury
- £12.71 an hour
- English
Apprentice Parts Advisor
Vertu Motors —Reading
- £8 an hour
- Full-time
- English
- Employee discount
Quick apply
2d
Service Advisor
Rygor Auto —Reading
- £30,000 - £33,000 a year
- Full-time
- Customer service
- Communication skills
- Health & wellbeing programme
- Annual leave
Reporting Accounting & Business Analysis Lead (12 Month FTC)
Porsche Cars GB Ltd —Reading
- Accounting
- Banking
- Annual leave
Quick apply
1d
Service Advisor
Rossetts Commercials —Aldershot
- From £32,611 a year
- Full-time
- Customer service
- In-person
- Commercial driving
- Profit sharing
- Employee assistance programme
Quick apply
2d
Apprentice Group Warranty Administrator
Hartwell PLC —Abingdon
- £8 an hour
- Full-time
- Administrative experience
- Communication skills
- Mechanical knowledge
Quick apply
Automotive Warranty Administrator
BYD Europe —Hounslow
- Full-time
- Organisational skills
- Computer skills
- Free parking
- Annual leave
4d
Aftersales Technical Operations Engineer - Commercial Vehicle
BYD Europe —Hounslow
- Microsoft Excel
- Engineering
- English
4d
Warranty Specialist - Commercial Vehicle
BYD Europe —Hounslow
- Full-time
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
4d
Van Sales Executive
Rygor Auto —Reading
- Full-time
- Sales
- Health & wellbeing programme
- Annual leave
Senior Parts Advisor
Snows Group —Guildford
- £27,000 - £36,000 a year
- Full-time
- Employee assistance programme
- Referral programme
22h
Vehicle Technician / Mechanic
Lookers —Farnborough
- £34,000 - £37,000 a year
- Full-time
- Annual leave
Quick apply
1d
Energy Storage Technical Support Engineer
BYD Europe —Hounslow
- Overtime
- Microsoft Outlook
- Word processing
- Maintenance
4d
Customer Service Advisor
TrustFord —Middlesex
- From £14.56 an hour
- Customer service
- Hotel
- Organisational skills
- Annual leave
- Employee discount
12d
Vehicle Technician
Brayley —Ruislip
- Full-time
- Customer service
- Time management
- Referral programme
14d

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Centre Manager

BCA -
Hook

Quick apply

Job details

Permanent
£55,000 - £65,000 a year
1 day ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Driving Licence
Six Sigma
Continuous improvement
IT
Leadership

Full job description

About The Role

Job Title: Centre Manager

Salary: £55,000 - £65,000 depending on experience + bonus + car or car allowance + benefits

Location: BCA Crawley

Working Hours: 40 hours per week Monday - Friday

Type of Employment: Permanent

Join the UK’s largest B2B used vehicle service

At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.

Now, this is where you fit in…

We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless.

Main purpose of the role:

To lead the day-to-day operations of BCA Crawley vehicle remarketing centre, processing in excess of 30,000 vehicles per year.

You will be responsible for all departments including Yard operations and on-site logistics, Aftersales covering all buyer interactions on the premises plus post sale disputes, Production completing all products and services, maximising stock churn and sales performance, and Workshop which includes both cosmetic and mechanical enhancement.

You will ensure that budgetary, business & people targets are met while adhering to all Company and legal standards.

Key focus of the role:

Full People leadership of the departmental managers and team leaders, ensuring a culture of self-improvement, training, teamwork, coaching, mentoring and succession planning to maintain the highest level of staff engagement at all levels of the 30+ FTE staff and supplier staff headcount.
Be consistent with BCA Values to guarantee market leading operational excellence and best in class customer experience (for sellers and buyers).
Ensure uniformed processing of vehicles to a market leading standard, making certain they are delivered within timeframes specified by the business.
Working in collaboration with other departments, divisions and group companies, to drive efficiency and process standardisation including use of new technology.
Accountable for safety, wellbeing and legal compliance of all staff, suppliers and customers onsite.
Revenue and cost control.

There will be some travelling required to attend meetings and training courses which may include some overnight stays away from home. In addition, longer stays away may be required to cover operational needs within the business.

Knowledge and Experience Required:

Essential:

Exceptional People & Team Leadership experience
Operational Management
Ability to monitor, forecast, budget and identify financial trends so that appropriate corrective action is taken when necessary.
Articulate, with the ability to communicate effectively in all and any scenarios whether in person of via other forms of media
Ability to understand and resolve complex problems at root cause.
Have a focussed mind-set of service improvement
Strong IT skills and data literacy
A full UK driving licence as you will be required to travel at times

Preferable:

Experience of process and continuous improvement systems (Six Sigma / Lean etc)

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

Onsite parking
Company Pension Scheme
Cycle to work scheme
An Employee Assistance Programme
Enhanced maternity, paternity, and adoption leave
Access to trained Mental Health First Aiders
Access to BCA Rewards which provides online and store discounts with a range of retailers
And so much more…

BCA Academy

Our business is growing and evolving at a significant rate and we need to ensure we have the right people with the right skills in order to maintain its success. We need to build our own talent now for the future. It is for this reason we have our own IMI approved training academy. The BCA Academy is there to support your technical training needs.

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Quick apply

Refine Your Search

aftersales manager jobs in reading, eng

Centre Manager

Service Manager

Service Coordination Manager

Senior Service Advisor

Aftersales Manager - Uxbridge Ford

Casual driver

Apprentice Parts Advisor

Service Advisor

Reporting Accounting & Business Analysis Lead (12 Month FTC)

Service Advisor

Apprentice Group Warranty Administrator

Automotive Warranty Administrator

Aftersales Technical Operations Engineer - Commercial Vehicle

Warranty Specialist - Commercial Vehicle

Van Sales Executive

Senior Parts Advisor

Vehicle Technician / Mechanic

Energy Storage Technical Support Engineer

Customer Service Advisor

Vehicle Technician

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