Customer support Work, Jobs in Redditch, Eng (with Salaries)

Recruitment Coordinator
The Steamhouse —Redditch
- £14 an hour
- Part-time
- Hybrid work
- Hospitality
- Microsoft Office
- Administrative experience
- Work from home
- Employee discount
Quick apply
6d
Customer Service Operator
Insight Trans Logisitcs ltd —Inkberrow
- £27,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
2d
Chaperone/Receptionist
Peek A Baby —Bromsgrove
- £13 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
1d
Customer Service Advisor
Kingswood Mobility Group —Droitwich
- £24,508 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
2d
Customer Service Advisor
Culligan UK limited —Wolverhampton
- £25,618 a year
- Full-time
- Salesforce
- Microsoft Office
- IT
- Employee assistance programme
- Sick pay
Quick apply
Customer Resolutions Coordinator
Arcus FM —Redditch
- £25,000 - £30,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
4d
Customer Support Scheduler
Arcus FM —Redditch
- £26,758 a year
- Full-time
- Annual leave
Quick apply
10d
Sales Assistant - UNIQLO Bullring
Fast Retailing —Birmingham
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
Customer Service Specialist
Cummins Inc. —Redditch
- Bachelor's degree
- Communication skills
- Relocation assistance
Customer Service Advisor
HSBC Global Services Limited —Birmingham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Annual leave
- Work from home
9d
Sales Advisor
BT —Birmingham
- £30,900 a year
- Monday to Friday
- Sales
- Communication skills
Retail Sales Assistant
Batch'd —Birmingham
- £12.71 - £13.00 an hour
- Part-time
- Customer service
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
11d
Casual Guest Service Agent
B&B Hotels —Birmingham
- £12.71 an hour
- Hospitality
- Customer service
- Hotel
Quick apply
4d
Customer Account Executive
Cummins Inc. —Redditch
- English
- Analysis skills
- Organisational skills
- Relocation assistance
Receptionist
Top Banana —Alcester
- From £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Life insurance
Quick apply
4d
Weekend Sales Advisor
F.Hinds —Redditch
- £8.69 - £12.80 an hour
- Weekend availability
- Sales
- Communication skills
4d
Internal Sales/Customer Service
Thor Hammer Company Ltd —Solihull
- £27,000 - £29,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
Quick apply
5d
Project Coordinator
Allvalves Online Limited —Pershore
- £24,420 - £28,000 a year
- Full-time
- Customer service
- ERP systems
- Continuous improvement
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Sales Trainee
Sage Partners —Birmingham
- £24,500 - £30,000 a year
- Full-time
- Sales
- No experience needed
- Communication skills
Quick apply
Dental Receptionist
Kingfisher Dental Practice —Redditch
- £22,250 - £23,310 a year
- Part-time
- Customer service
- Administrative experience
- Front desk
Quick apply
9d

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Recruitment Coordinator

The Steamhouse -
Redditch

Quick apply

Job details

Part-time
£14 an hour
6 days ago

Benefits

Work from home
Employee discount

Qualifications

Hospitality
Food production
Driving Licence
Microsoft Office
Administrative experience
Human resources
Recruiting
Organisational skills
IT
Communication skills

Full job description

The Steamhouse Every Damn Day Since 2016

Role Purpose

The Recruitment Coordinator is responsible for supporting The Steamhouse's recruitment activity across all locations, helping to attract, engage, and onboard great people who align with our culture and values.

This is a flexible, semi-remote role suited to an organised and proactive individual who enjoys working independently while building strong relationships with managers across the business. The role requires ownership of the recruitment process from vacancy advertising through to candidate communication and onboarding support.

The successful candidate will be comfortable using recruitment platforms, particularly Indeed, and will provide regular recruitment reporting and insights to the Head of Operations and Co-Founder.

All responsibilities are carried out in line with the core values of The Steamhouse.

Our ValuesEverything we do at The Steamhouse is guided by four core values:

Passion in everything we do

From food, people, standards & experiences...every damn day!

Growth through profitability

Allowing both our people & the business to grow.

Be Empowered

We trust our people to show up, take ownership & make good decisions.

Confident, Competent & Caring

We walk the walk, we support our teams & genuinely care about the customer experience

Key ResponsibilitiesRecruitment Management

Manage recruitment activity across all Steamhouse locations.
Create, post, and maintain job advertisements on recruitment platforms, including Indeed.
Screen applications and shortlist candidates against role requirements.
Conduct initial candidate conversations where appropriate.
Coordinate interviews between candidates and hiring managers.
Ensure a positive candidate experience throughout the recruitment process.
Maintain an active pipeline of candidates for key operational roles.
Liaise with the Ops Team to arrange and carry out trial shifts for senior roles.

Recruitment Systems & Administration

Manage applicant tracking and recruitment records.
Ensure candidate information is accurate, organised, and GDPR compliant.
Monitor recruitment inboxes and respond to candidate enquiries promptly.
Support the preparation and issuing of recruitment related documentation.

Indeed & Recruitment Platform Management

Manage and optimise Indeed campaigns to maximise application quality and value.
Liaise with Marketing Manager to create posts to maximise recruitment through socials and company website.
Monitor job performance and recommend improvements to attract suitable candidates.
Utilise Indeed reporting and analytics to identify trends and recruitment opportunities.
Maintain employer branding across recruitment platforms.
Take ownership of Indeed advertising spend, regularly reviewing performance and adjust campaigns to maximise hiring results while controlling recruitment costs.

Reporting & Business Support

Produce weekly and monthly recruitment reports for the Head of Operations and Co-Founders.
Track key recruitment metrics including applications, interviews, hires, time-to-fill, and advertising performance.
Identify recruitment challenges and provide recommendations for improvement.
Support workforce planning discussions by providing recruitment insights and data.

Stakeholder Communication

Build strong relationships with managers across all locations.
Act as a key point of contact for recruitment queries.
Maintain regular communication with hiring managers regarding vacancies and candidate progress.
Support managers in identifying recruitment needs and hiring priorities.

Travel & Site Support

Visit Steamhouse locations across the Midlands when required.
Attend recruitment events, interviews, onboarding sessions, and team meetings as necessary.
Develop a strong understanding of each location's culture, team structure, and staffing requirements.

Continuous Improvement

Identify opportunities to improve recruitment processes and candidate experience.
Stay informed on recruitment best practice and market trends.
Contribute ideas to strengthen talent attraction and employer branding initiatives.

What Success Looks Like

A successful Recruitment Coordinator:

Consistently fills vacancies with high-quality candidates.
Maintains a positive and professional candidate experience.
Produces accurate and insightful recruitment reporting.
Builds strong working relationships with managers across the business.
Uses recruitment platforms effectively to maximise hiring success, this will also include social media.
Supports the growth of the business through effective workforce planning.
Demonstrates excellent organisation, communication, and attention to detail.

Skills & ExperienceEssential

Previous recruitment, talent acquisition, or HR administration experience.
Strong organisational and administrative skills.
Experience using Indeed and other online recruitment platforms.
Ability to work independently and manage multiple vacancies simultaneously.
Excellent communication and relationship-building skills.
Strong IT skills, including Microsoft Office and reporting tools.
Full UK Driving Licence and willingness to travel across the Midlands.

Desirable

Experience recruiting within hospitality, retail, food production, or multi-site operations.
Understanding of recruitment metrics and workforce planning.
Experience supporting onboarding processes.

Working at Steamhouse

At Steamhouse we believe great businesses are built by great people. We are passionate about creating an environment where our teams feel valued, trusted, and empowered to grow.

Flexibility

This role is contracted at 16 hours per week and offers flexibility in how hours are worked across the week, subject to business needs. Occasional travel to Steamhouse locations across the Midlands will be required.

Must be available on a Monday and Friday for a weekly catch up and debrief with Head of Ops or Founders.

Our goal is simple:

Deliver incredible food, great coffee, and memorable experiences – every damn day!

Pay: £14.00 per hour

Benefits:

Employee discount
Work from home

Experience:

Recruiting: 2 years (required)

Willingness to travel:

25% (required)

Work Location: Hybrid remote in Redditch B98 7SE

Quick apply

Refine Your Search

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I want to receive the latest job alerts for customer support in redditch, eng

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