Customer success manager clinical operations Work, Jobs in Remote (with Salaries)

Customer Success Manager - Clinical Operations
Veeva Systems —Remote
- Full-time
- Remote
- Travel
- In-person
- Communication skills
- Annual leave
- Work from home
Customer Success Manager
Henry Schein One —Remote
- Remote
- Salesforce
- School
3d
Manager, Monitoring & Site Management
Alimentiv —Remote
- £76,500 - £127,500 a year
- Full-time
- Remote
- Customer service
- Bachelor's degree
- Organisational skills
Quick apply
Comercial Account Manager - Patient Care Solutions (PCS)
GE HEALTHCARE —Remote
- Remote
- Sales
- Business
- Communication skills
4d
Lifecycle Marketing Manager
Henry Schein One —Remote
- Remote
- Sales
- Analysis skills
- School
3d
Senior Product Manager, Medical Imaging
Perceptive —Remote
- Full-time
- Remote
- Azure
- English
- Business development
Engagement Manager - R&D Business Consulting
Veeva Systems —Remote
- Full-time
- Remote
- Bachelor's degree
- Work from home
Market Access Manager - M4 Corridor
Biocomposites —Remote
- Full-time
- Remote
- Sales
- Communication skills
Quick apply
14d
Global Program Manager - Development Cloud
Veeva Systems —Remote
- Full-time
- Remote
- Travel
- In-person
- Leadership
- Work from home
Lead Consultant / Project Manager - Quality Cloud
Veeva Systems —Remote
- Full-time
- Remote
- Up to 50% travel
- PMP
- Assembly
- Work from home
Head of Sales Proteomics Sciences EMEA
Thermo Fisher Scientific —Remote
- Full-time
- Remote
- Doctoral degree
- Master's degree
- Bachelor's degree
4d
Senior Field Nurse
Alliance Healthcare —Field Based
- Full-time
- Microsoft Office
- Driving
- Travel

More jobs to discover

Find similar jobs that you might be interested in.

Customer Success Manager II
FinQuery —Remote
As a Customer Success Manager II, you will fill the critical role of serving as the face of FinQuery with respect to your assigned customers, ensuring the…
9d
Enterprise Customer Success Manager
Glassbox Ltd. —Remote
You will serve as the primary post-sale partner responsible for ensuring that customers realize measurable business value from their Glassbox deployments across…
£100,000 - £500,000 a year
Quick apply

I want to receive the latest job alerts for customer success manager clinical operations in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Success Manager - Clinical Operations

Veeva Systems -
Remote

Apply Now

Job details

Full-time

Benefits

Annual leave
Work from home
Gym membership

Qualifications

Operations management
SaaS
Communication skills

Full job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s Clinical Operations’ products and services. You will serve as a liaison between Veeva and key customer stakeholders to foster collaboration, triage escalations, and highlight value through proactive engagement.

We're seeking a driven Clinical Operations expert who thrives in a customer-facing environment. The role demands a strong communicator with a passion for building enduring, trusted relationships with key decision-makers, and a collaborative spirit for working in a cross-functional environment to improve the overall customer experience.

What You'll Do

Support 4-6 large, global customers post-implementation with Veeva Clinical Operations applications (e.g. eTMF, CTMS, Study Startup, etc.)
Act as a trusted advisor and own the relationship with your customers’ application owners to understand their objectives and challenges
Liaise with Veeva strategy, sales, product and/or services’ stakeholders to address customer needs
Lead meetings with customers to demonstrate success and identify additional opportunities to add value
Provide strategic guidance to optimize use of Veeva applications and help create a customer roadmap based on their business goals and needs
Facilitate customer to customer or customer to Veeva connections for collaboration opportunities and industry learning

Requirements

7+ years of experience in Clinical Operations within life sciences industry
Experience working with or in large global pharmaceutical companies or Clinical Research Organizations (CROs)
Customer-facing consulting experience
Experience managing relationships with key decision makers and application owners
Ability to travel up to 25%
Qualified candidates must be legally authorized to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position

Nice to Have

7+ years of working in software, or consulting
SaaS/cloud experience in Clinical Operations management
Experience working with Veeva Vault

Perks & Benefits

Medical Insurance
Flexible PTO and company paid holidays
Retirement Programs
1% charitable giving program and fitness reimbursement

#RemoteUK

#LI-MidSenior

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

customer success manager clinical operations jobs in remote

Customer Success Manager - Clinical Operations

Customer Success Manager

Manager, Monitoring & Site Management

Comercial Account Manager - Patient Care Solutions (PCS)

Lifecycle Marketing Manager

Senior Product Manager, Medical Imaging

Engagement Manager - R&D Business Consulting

Market Access Manager - M4 Corridor

Global Program Manager - Development Cloud

Lead Consultant / Project Manager - Quality Cloud

Head of Sales Proteomics Sciences EMEA

Senior Field Nurse

More jobs to discover

I want to receive the latest job alerts for customer success manager clinical operations in remote

Explore jobs in more locations

The Role

What You'll Do

Requirements

Nice to Have

Perks & Benefits

#RemoteUK

#LI-MidSenior

Jobseeker tools

Employer Tools

Browse

Stay Connected