project control Work, Jobs in remote (with Salaries)

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Training Coordinator

Lexxic -
Remote

Quick apply

Job details

Permanent
£30,000 - £35,000 a year
1 day ago

Qualifications

Project management
Organisational skills
Communication skills

Full job description

Training Coordinator

Reports to: Service Delivery Director

Salary: £30,000-35,000, depending on experience

Working hours: Full or part time (reduced hours or days to suit, minimum 3 days)

Location: Home-based

Purpose of the Role

The Training Coordinator is responsible for the efficient planning, scheduling, and delivery support of training services, ensuring a seamless experience for clients and trainers. This role plays a central operational function, coordinating logistics, maintaining trainer availability, and ensuring high standards of service delivery.

The role combines operational coordination with project management responsibilities, including overseeing training content updates and production. It requires a highly organised, detail-oriented individual who can manage multiple priorities while maintaining strong relationships with internal teams, trainers, and clients.

The approach should be proactive, process-driven, and focused on continuous improvement and client satisfaction.

The Training Coordinator will:

coordinate and schedule training programmes to meet client requirements and business capacity
manage trainer availability and optimise utilisation
maintain accurate records across all training activities and systems
gather and analyse client satisfaction data to inform improvements
support invoicing processes and ensure accurate billing
project manage training content updates and production cycles
provide operational support to ensure high-quality delivery of services.

Key Objectives and Measures of Success

Training delivery efficiency: Achieve high utilisation of training capacity with minimal scheduling conflicts or rework
Client satisfaction: Maintain or exceed agreed client satisfaction scores
Operational accuracy: Ensure high accuracy in scheduling, record-keeping, and invoicing data
Timeliness: Deliver all scheduling, reporting, and invoicing support within agreed SLAs
Content project delivery: Successfully manage content updates to agreed timelines
Process improvement: Identify and implement improvements to coordination and scheduling processes

Key Responsibilities

1. Training coordination and scheduling

Coordinate end-to-end scheduling of training sessions
Set up and manage online training events on appropriate platforms
Manage training calendars and resource allocation
Resolve scheduling conflicts proactively

2. Trainer management

Maintain trainer availability records
Monitor utilisation and capacity
Build strong trainer relationships

3. Client experience and feedback

Collect and manage client feedback
Monitor satisfaction scores
Drive service improvements

4. Operational administration and systems

Maintain accurate records in systems
Produce reports
Improve processes

5. Invoicing and commercial support

Support invoicing preparation
Ensure data accuracy for billing
Resolve discrepancies

6. Content project management

Coordinate content updates in consultation with delivery team
Track project timelines
Manage version control

Working Relationships

Service Delivery Director
Sales and Account Management
Psychology team
Trainers
Finance team
Clients

What You'll Need to Succeed

Experience in coordination or operations role
Strong organisational skills
Experience with scheduling systems
High attention to detail
Project management capability
Strong communication skills
Proactive mindset

How to Apply

To apply for this role, please attach your CV and a one-page cover letter to explain why you are suitable for this role. In addition, please let us know what attracts you to the role.

Closing date for receipt of applications: Friday 5th June 2026 at 5.00pm

Interviews: To take place via video conferencing in June

Equal Opportunities and Adjustments

We welcome all types of differences at Lexxic. The more diverse our team, the more insightful, imaginative, and inspirational our culture will be. It's important to us that our recruitment process helps you feel like you can truly be your authentic self. We have a wide range of adjustments that we can offer at any stage of this process, so please do get in touch with us and tell us your story - we would be delighted to help.

Lexxic is an equal opportunities employer.

To learn more about Lexxic, please visit www.lexxic.com.

Privacy Notice

In applying to Lexxic, you will be supplying us with your personal data contained within your CV and cover letter. This could include your name, address, email, previous work details etc. Please refer to our Recruitment Privacy Notice for details of how we protect and respect your privacy during the recruitment process.

Quick apply

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