After sales support administrator Work, Jobs in Ripley, Dby (with Salaries)

After Sales Support Administrator
Auto 4 Ltd —Nottingham
- £12.71 an hour
- Full-time
- Sales
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
17h
Service Advisor/Administrator
Kimberley Caravan Centre Limited —Nottingham
- £26,437 a year
- Full-time
- Customer service
- Administrative experience
- Typing
- Store discount
- Employee discount
Quick apply
5d
Surveying Administrator
Odevo —Sheffield
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Business development
- Employee assistance programme
- Employee discount
Quick apply
Stock & Replenishment Administrator
Rubix —Ashby-De-La-Zouch
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Sales Administrator - Abarth Fiat
Stoneacre —Chesterfield
- £26,500 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
Finance Administrator
Wootton Organic Wholesale Limited —Stoke-on-Trent
- £27,880 a year
- Full-time
- QuickBooks
- Financial services
- In-person
Quick apply
1d

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after sales support administrator jobs near ripley, dby

After Sales Support Administrator

Auto 4 Ltd
Nottingham

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Job details

Permanent | Full-time
£12.71 an hour
17 hours ago

Benefits

Annual leave
Company pension
On-site parking

Qualifications

Sales
Logistics
Administrative experience
Organisational skills
IT

Full job description

Auto4 is a market leader in supplying consumables, tooling, and equipment to the automotive sector. With a reputation for quality and reliability, we support garages, dealerships, and service centres across the UK. Our commitment to innovation and customer service has made us a trusted name in the industry.

We are seeking a proactive and detail-oriented After Sales Support Administrator to join our team.

The After Sales Support Administrator plays a key role in supporting day-to-day operational activities, with a strong focus on managing warranties and returns, coordinating logistics, processing orders, and providing administrative support to both the field sales and telesales teams. This role ensures a high level of service to customers and suppliers while maintaining accurate operational records.

Key Responsibilities

Operational & Order Processing

Process customer orders via incoming calls to the sales line (cash and account customers).
Manage urgent order dispatch requirements to meet customer deadlines.
Provide holiday cover across operational functions as required.
Process CE orders accurately and efficiently.
Monitor UKTE web enquiries and respond or allocate incoming sales enquiries appropriately.

Warranty, Returns & Logistics

Coordinate and oversee the end-to-end warranty and returns process, ensuring timely and accurate resolution.
Liaise with customers and suppliers to ensure supplier responses are received promptly and customers are kept fully informed throughout the process.
Organise and manage FedEx collections and deliveries for warranty and return shipments where required.
Process FedEx claims for lost or damaged goods, ensuring all documentation is completed correctly and submitted within required timeframes.
Review and approve warranties and returns for credit in collaboration with the Accounts team.
Maintain accurate, detailed, and up-to-date records and notes for all warranties and returns to support reporting and data analysis.

Stock & Parts Coordination

Liaise with technicians regarding parts ordering to ensure all required parts are available when needed.
Coordinate stock replenishments for field sales representatives.

Administrative Support

Provide general administrative support across the operations function.
Support the field sales and telesales teams with day-to-day operational needs.

Skills and Experience

Strong organisational and administrative skills with excellent attention to detail.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Confident communicator with the ability to liaise effectively with customers, suppliers, and internal teams.
Experience coordinating logistics and courier services (FedEx experience desirable).
Familiarity with warranty, returns, claims processes, and order processing is an advantage.
Competent IT skills, including the ability to maintain accurate records on internal systems.

Personal Attributes

Proactive and solutions-focused approach to problem solving.
Strong customer service mindset.
Ability to work independently while also being a reliable team player.
Professional, organised, and dependable.

The role is site based, working Monday - Friday - 40 hours per week (08.30am - 5.00pm)- flexibility available for the right candidate, from our Nottingham office.

Benefits:

Onsite Parking
Pension Scheme
Annual Leave
Benefits
Competitive salary
Supportive team environment
Opportunities for development and learning

To Apply please send us your CV in the first instance.

Pay: £12.71 per hour

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

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after sales support administrator jobs in ripley, dby

After Sales Support Administrator

Service Advisor/Administrator

Surveying Administrator

Stock & Replenishment Administrator

Sales Administrator - Abarth Fiat

Finance Administrator

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