It service desk technician Work, Jobs in Roath, Crf (with Salaries)

IT Support Technician
Vishay —Newport
- Microsoft Powerpoint
- Windows
- Microsoft Office
Field Service Technician / Engineer - Cardiff
nGeneration —Cardiff
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
IT Service Desk Technician
Osborne Clarke —Bristol
- Monday to Friday
- Azure
- Customer service
- Microsoft Office
8d
EIT Operations - Senior Support Technician
Just Eat Takeaway.com —Bristol
- Full-time
- Windows
Upholstery Technician
Upholstery2u Ltd —Newport
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Maintenance
- Mechanical knowledge
- Annual leave
Quick apply
11d
Field Service Technician / Engineer - Bristol
nGeneration —Bristol
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
Vacancy 2: Support Technician
EvolvIT —Bristol
- Azure
- Customer service
- SharePoint
Vacancy 1: Escalations Technician - 2nd/3rd Line Duties
EvolvIT —Bristol
- Azure
- Customer service
- Computer networking
Self-employed Nail Technician - Chair/Station Rental
Sands Beauty & Holistic Therapies —Barry
- £28 a day
- Part-time
- Customer service
- English
- In-person
- Free parking
Quick apply
4d

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IT Support Technician

Vishay -
Newport

Apply Now

Job details

Qualifications

Microsoft Powerpoint
SCCM
Windows
Microsoft Office
ServiceNow

Full job description

Newport, UK, United Kingdom | IT Service Management

Job Description

Planning and directing, or executing operations of Service Desk(s), in a respective IT Service Management organization.
Ensuring the continual monitoring of systems and utilization
Ensuring or processing of all kind of tickets related to defects and incidents.
Identifying, analyzing and logging incidents, restoring normal services and minimizing adverse impact on operations.
Providing appropriate access rights for authorized users, and providing personalized services to users.
Ensuring IT Services offered are accessible to users at all time, and without any delay or constraints.
A job at this level…
Provides routine technical maintenance in an assigned technical area (in production or logistics), with different machines. Or:
Serves with inbound, FAQ-based 1-st level customer service for incidents occurring on a regular base, for an assigned application, type of equipment, production line, etc.
Utilizes solution patterns (technical procedures, methods and tools, technical instructions) effectively.
Follows work instructions, maintenance and repair procedures as given to provide reliable service.
Documents work and results in the systems.

What you will do:

1st line support (Office and Shopfloor Users)
Installing Desktops and Laptops
Installing Software with SCCM and manually
Setup of new Users (Laptops and iPhones)
Handover of computers to new and existing Users
Working with ServiceNow ticket system (CMDB, Incidents and Requests)
Supporting the Business in BAU (Business as usual) activities
Assisting with IT good intake and disposal

Training Opportunities

Windows Operating systems (in house)
IT within a Business environment (in house)
Troubleshooting, solving of Problems (in house)
ups, Project involvement, presenting etc.)
CompTIA+ Basic IT qualifications for IT Support (External)
Office 365 course (Word, Excel, Power Point etc.) (External)

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it service desk technician jobs in roath, crf

IT Support Technician

Field Service Technician / Engineer - Cardiff