1st line support Work, Jobs in Rocester, Sts (with Salaries)

Apprentice ICT Support Officer
Staffordshire County Council —Stafford
- £16,352 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
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Secretary/PA
Rolls-Royce —Derby
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
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IT Operations Support Analyst
BGIS —Derby
- Full-time
- Azure
- Customer service
- Windows
DB&T Technical Engineer
Veolia ES (UK) Limited —Cannock
- Up to £30,000 a year
- Full-time
- Windows
- Driving
- Annual leave
- Employee discount
Quick apply
1d
Finance Assistant
KB Event Ltd —Nottingham
- £26,500 - £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
Senior QA Engineer
Mortgage Advice Bureau —Derby
- Up to £55,000 a year
- Full-time
- Hybrid work
- SQL
- Presentation skills
- APIs
- Annual leave
- Employee discount
Quick apply
Casual Premium Host
Legends Global (Europe) —Derby
- Weekend availability
- Sales
- Communication skills
Quick apply
Higher Level Teaching Assistant (HLTA)
Bollinbrook CE Primary School —Macclesfield
- Full-time
- Leadership
- Communication skills
- School
- Free parking
Quick apply
IT Manager (IT, Cyber Security & Systems Development)
Devon and Cornwall Railways Ltd —Derby
- £50,000 - £60,000 a year
- Full-time
- Scripting
- Computer networking
- IT
Quick apply
11d
Programme Lead in Engineering
Macclesfield College —Macclesfield
- £28,997 - £43,748 a year
- Weekend availability
- Free parking
- Annual leave
4d
Programme Lead in Health and Social Care
Macclesfield College —Macclesfield
- £28,997 - £43,748 a year
- Weekend availability
- Free parking
- Annual leave
9d
Senior Audit Manager (Business and Conduct)
OSB Group —Wolverhampton
- £70,000 - £90,000 a year
- Full-time
- Hybrid work
- Travel
People and Culture Business Partner Lead
Mortgage Advice Bureau —Derby
- Up to £80,000 a year
- Full-time
- Hybrid work
- Human resources
- Leadership
- Annual leave
- Employee discount
Quick apply
1d
Lecturer in Occupational Therapy
University of Derby —Kedleston
- £38,784 - £46,049 a year
- Weekend availability
- Doctoral degree
- English
- Master's degree
- Annual leave
- Employee assistance programme
People and Culture Business Partner (Fixed Term Contract)
Mortgage Advice Bureau —Derby
- Up to £50,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Quick apply
1d
Group Category Manager
Mortgage Advice Bureau —Derby
- Up to £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Negotiation
- Annual leave
- Employee discount
Quick apply
1d
Registered Nurse
Hill Care —Bakewell
- £22 an hour
- 8 hour shift
- Supervising experience
- Care plans
- Free parking
- Flexible schedule
Quick apply
1d
Swim Teacher (Qualified) - Part Time
Everybody Health & Leisure —Congleton
- £26,761.40 a year
- Part-time
- Organisational skills
- Communication skills
- Teaching
- Employee discount
12d

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Apprentice ICT Support Officer

Staffordshire County Council -
Stafford

Apply Now

Job details

Full-time | Apprenticeship
£16,352 a year
3 days ago

Qualifications

Azure
Microsoft Outlook
GCSE
Microsoft Office
Organisational skills

Full job description

Job Introduction

If you are ready to kickstart your career in ICT or looking for a career change, we have an exciting opportunity to join our ever-growing Staffordshire ICT team where you will ensure our staff and partners can access ICT services using leading edge technology to meet their needs.

You will work alongside our ICT Support Officers who have a successful track record of supporting our Apprentices on the ICT Service Desk to provide 1st line assistance for all hardware and software issues and requests from our service users.

In addition, we will support you to complete Level 3 ‘Microsoft Azure Cloud Support Specialist’ Apprenticeship with QA Limited where you will have access to support from a tutor as well as a peer group forum from QA’s web portal.

The training and experience you gain can be tailored to the needs of the organisation, but also your preferences too so that you can choose which area of ICT you might want to become an expert in and build a successful career with us.

We look forward to your application and the potential to welcome you to our team.

Please note we require successful candidates to be based on-site full-time for the first four weeks of their role for training and development purposes. Following this, hybrid working can be discussed with your line manager.

Main Responsibilities

This is a varied role which will include:

Taking calls from Staffordshire County Council customers throughout Staffordshire and beyond.
Thinking on your feet and solving issues first line.
Developing our self-service customer portal to improve the customer experience and drive down support demands, and much more!

The Ideal Candidate

If you have some work experience, that’s great but this is not essential. What is important is that you have a passion for ICT and you can show us that you are willing to always give your best, are ready to learn and strive for continual improvement. Working in ICT requires teamwork, organisational skills and a good level of competency using IT systems. We need you to show us you can be flexible in your approach to work as sometimes things can change and so you will need to be able to prioritise work and sometimes change tasks quickly.

Maths & English GCSE at Grade 4+ (or equivalent)
Hasn’t obtained a similar qualification at a similar level already
Willing to work towards the completion of Microsoft Azure Cloud Support Specialist (Level 3) Microsoft Azure Specialist Apprenticeship | Level 3 Cloud Support Apprenticeship |
Experience of supporting customers/clients with a range of needs
Cyber Security awareness
Some experience using Windows, Outlook, Microsoft Office
Commitment to making continuous improvements

Final stage assessment will be held week commencing 6th July 2026.

If you would like an informal chat about this role or unsure if your skills or experience are a good fit, please contact Helen Crook - ICT Service Desk Team Leader - [email protected]

Recruitment Process

First stage will be your application form where we will ask a couple of questions about why you have applied for the role and what you think you can bring. Please note we do not accept CV's and encourage you to complete all sections of the application form.

If we receive a high volume of applicants the next stage may be an automated video interview where we will send you a couple of questions for you to reply to with recorded video answers.

Final stage will be an in person assessment at our Stafford office which may include a quick task to test some of the skills needed for the basic elements of the role alongside interview questions.

We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role. Please note: The minimum essential criteria in the ideal candidate section detailed above will be used if you are applying under one of our Interview Guarantee Schemes.

This role will require a basic DBS check.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

Apply Now

Refine Your Search

1st line support jobs in rocester, sts

Apprentice ICT Support Officer

Secretary/PA

IT Operations Support Analyst

DB&T Technical Engineer

Finance Assistant

Senior QA Engineer

Casual Premium Host

Higher Level Teaching Assistant (HLTA)

IT Manager (IT, Cyber Security & Systems Development)

Programme Lead in Engineering

Programme Lead in Health and Social Care

Senior Audit Manager (Business and Conduct)

People and Culture Business Partner Lead

Lecturer in Occupational Therapy

People and Culture Business Partner (Fixed Term Contract)

Group Category Manager

Registered Nurse

Swim Teacher (Qualified) - Part Time

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