Manager in Work, Jobs in Rochdale, Eng (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
14d
Store Manager Rochdale
The Fragrance Shop —Rochdale
- Up to £27,040 a year
- Full-time
- Management
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
Customer Service Manager – Maternity Cover
Contained Air Solutions Limited —Manchester
- £40,000 - £50,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
7d
Store Manager
Aldi —Heywood
- £52,910 - £69,000 a year
- Annual leave
General Manager – Heywood
Lineage Logistics —Heywood
- Full-time
- Leadership
- Communication skills
- Annual leave
Quick apply
12d
Communications Manager
Outdo —Halifax
- £45,000 - £60,000 a year
- Part-time
- Hybrid work
- Bachelor's degree
- In-person
- Free parking
- Profit sharing
Quick apply
7d
Inclusion & Outcomes Lead
Head Office —Poynton
- Up to £70,000 a year
- Full-time
- Travel
- Leadership
- School
- Employee assistance programme
- Employee discount
11d
Customer Success Manager
Street Group —Manchester
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Rental Manager
Northgate Vehicle Hire —Rochdale
- £33,000 - £35,000 a year
- Employee discount
Quick apply
6d
Retail Shift Lead
Company Shop Group —Middleton
- £14,250 a year
- Part-time
- Customer service
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
Fresh Food Manager - Rochdale
Morrisons —Rochdale
- Hospitality
- Team management
- Employee discount
Quick apply
Junior Operations Manager
Bloom Manchester —Manchester
- £30,000 - £33,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Portfolio Lead Worker
Rochdale Council —Rochdale
- £36,363 - £39,862 a year
- Weekend availability
4d
Operational Lead
mydentist —Radcliffe
- Full-time
- Analysis skills
- Travel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
14d
Contact Centre Team Leader
LRG —Salford
- Monday to Friday
- Leadership
- Communication skills
Quick apply
Outdoor Education and PSHE Lead
Dale Futures —Rochdale
- £24,500 - £31,870 a year
- Full-time
- In-person
- School
- Teaching
- Free parking
Quick apply
3h
Branch Manager
North West Timber Treatments LTD —Rossendale
- £34,000 - £38,000 a year
- Full-time
- Supervising experience
- In-person
- Leadership
- Free parking
Quick apply
11d
B2B Operations Manager
Fanatics (International) Limited —Manchester
- ERP systems
- Microsoft Office
- Analysis skills
Quick apply
Loyalty & Retention Manager
Crown Paints —Darwen
- Full-time
Quick apply
Youth Leader
St John Ambulance —Manchester
3d

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
14 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

manager in jobs in rochdale, eng

Helpdesk Manager

Store Manager Rochdale

Customer Service Manager – Maternity Cover

Store Manager

General Manager – Heywood

Communications Manager

Inclusion & Outcomes Lead

Customer Success Manager

Rental Manager

Retail Shift Lead

Fresh Food Manager - Rochdale

Junior Operations Manager

Portfolio Lead Worker

Operational Lead

Contact Centre Team Leader

Outdoor Education and PSHE Lead

Branch Manager

B2B Operations Manager

Loyalty & Retention Manager

Youth Leader

I want to receive the latest job alerts for manager in in rochdale, eng

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