Regional it support specialist Work, Jobs in Rosyth, Fif (with Salaries)

Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
Nutritionist/ Dietitian Job in Edinburgh
Mantra Care —Edinburgh
4d
Head of Service - Learning Disabilities
CrossReach —Edinburgh
- £63,997 a year
- Call to connect
- Travel
- Employee discount
8d
H&S Advisor / H&S Manager
AmcoGiffen —Cumbernauld
- £35,000 - £75,000 a year
- Weekend availability
- Civil engineering
- Driving
- Communication skills
- Life insurance
Quick apply
Incident Control and Business Continuity Manager
HM Revenue and Customs —Edinburgh
- £37,682 - £40,705 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Communication skills
- Work from home
11h
Advanced Support Worker
Community Integrated Care —Broxburn
- £15.18 an hour
- Part-time
- Annual leave
- Flexible schedule
Quick apply
12d
IT Service Manager
HM Revenue and Customs —Edinburgh
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- Azure
- English
- AWS
7d
Project Controls Specialists (all levels) - Performance & Reporting
Turner & Townsend —Edinburgh
- Full-time
- Data analysis skills
- Travel
- Leadership
Quick apply
Clinical Fellow in Psychiatry and Medical Education MHAS - 250714 PM
NHS Scotland —Edinburgh
- £45,504 - £71,550 a year
- Full-time
- Teaching
1d
Sustainable Mobility Planners (Varying grades)
Pell Frischmann —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Leadership
Digital & Data Transformation - Product Manager - Associate
JPMorganChase —Edinburgh
- Full-time
- Analysis skills
- Product management
- Agile
Trainee Technician, National Windscreens EDINBURGH
National Windscreens —Edinburgh
- From £28,179 a year
- Full-time
- Hybrid work
- No experience needed
- Classroom experience
- Employee assistance programme
- Employee discount
1d
Clinical Fellow Respiratory Medicine
NHS Scotland —Edinburgh
- £45,504 - £71,550 a year
- Weekend availability
7d
Landscape Architect Intern
SLR Consulting —Edinburgh
- Full-time
- Hybrid work
- Annual leave
- Life insurance
Graduate Landscape Architect
SLR Consulting —Edinburgh
- Full-time
- Hybrid work
- Annual leave
- Life insurance
Clinical Fellow in Psychiatry and Medical Education Intensive Home Treatment - 250767
NHS Scotland —Edinburgh
- £45,504 - £71,550 a year
- Full-time
- Teaching
1d
Activities Co-ordinator
HC-One - Springfield Bank —Bonnyrigg
- £14.80 - £15.30 an hour
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
7d
Project Manager / Senior Project Manager (Development)
AmcoGiffen —Cumbernauld
- £59,000 - £74,000 a year
- Full-time
- Engineering
- Communication skills
- Life insurance
Quick apply
Service Leader (Female) Level 1
Community Integrated Care —Armadale
- £30,208 - £31,847 a year
- Full-time
- Annual leave
- Flexible schedule
Quick apply
12h
Care Assistant
HC-One - Fairview —Stirling
- £13.50 - £14.00 an hour
- Annual leave
- Employee assistance programme
Quick apply

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regional it support specialist jobs near rosyth, fif

Regional IT Support Specialist

Omexom UK -
Scotland

Apply Now

Job details

Qualifications

Jira
Driving Licence
Customer service
IT support
ServiceNow
BTEC
Communication skills

Full job description

Job Title: Regional IT Support Specialist

Location: Multiple regions (Scotland/England)

Office: TBC

Department: IT

Reports to: IT Service Desk Manager

Role Purpose

The Regional IT Support Specialist is responsible for delivering high quality, on site and remote IT support to staff across multiple locations within their assigned region. This role ensures that employees receive timely assistance with technical issues, hardware installations, training, and systems. The Regional IT Support Specialist will also complete scheduled site visits, perform hardware deployments, maintain documentation, and act as a local IT contact for regional operations and projects.

This position works closely with both local teams and the central IT department to ensure alignment, consistency, and smooth operation of our technology and systems.

Key Responsibilities

Incident & Request Handling

Work as part of the IT service desk team to help support and ticket requests.
Diagnose and resolve 1st and 2nd line support issues in accordance with SLAs.
Process user access requests, and onboarding/offboarding tasks.
Provide hands on support to staff throughout the region.
Complete site visits and provide local support and training as required.
Work closely with the central IT Support teams on incidents, service requests and product support.
Perform basic network and connectivity troubleshooting.
Configure and deploy laptops, desktops, and peripheral hardware.
Support video conferencing and meeting room technologies.

Customer Service & Communication

Deliver a professional, friendly, and customer-centric support experience.
Keep users informed of ticket progress and resolution timelines.
Create and update knowledge base articles for common issues.

Skills & Competencies

Experience of working within an IT support role in a multi-site or regional environment (preferred).
Experience with ITSM platforms such as FreshDesk, ServiceNow, ManageEngine, or Jira Service Management.
Excellent communication and customer service skills.
Ability to work independently, travel across sites, and manage workload effectively.
Strong problem solving skills with a proactive, hands on approach.
Ability to create clear documentation and deliver user friendly training.

Additional Requirements

Full UK driving licence
Flexibility to travel to different locations across the region.
Ability to work occasionally outside standard hours for major deployments or urgent issues.

Qualifications & Education

Minimum Level 3 qualification in IT (e.g., Level 3 Diploma in IT Systems Support, Level 3 BTEC in IT, or equivalent).
Or more than 3 years’ experience working in a similar IT support role.

Apply Now

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regional it support specialist jobs in rosyth, fif