Care navigator/receptionist Work, Jobs in Rowlands Castle, Ham (with Salaries)

Care Navigator: Reception
The Drayton Surgery —Portsmouth
- From £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Administrative experience
- Free parking
- Annual leave
Quick apply
14d
Care Navigator/Receptionist
St Clements Surgery —Winchester
- From £12.71 an hour
- Part-time
- Microsoft Word
- Customer service
- Accounting
Quick apply

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Care Navigator: Reception

The Drayton Surgery
Portsmouth

Quick apply

Job details

Permanent | Part-time
From £12.71 an hour
14 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Company events
Pay rise

Qualifications

Customer service
GP surgery experience
GCSE
Administrative experience
Typing
Phone etiquette

Full job description

The Drayton Surgery has an exciting opportunity for 2 Care Navigators to join our busy team based in Reception.

The successful candidates should have previous customer service experience, (experience of working in a GP Surgery is a bonus) or be used to dealing with people.

Joining our busy Reception team, you will act as the initial point of contact for all queries coming in to the surgery via telephone, in person and over eConsult.

You need to have an excellent telephone manner, be confident and courteous and act as someone our patients will be happy to deal with.

You will be dealing with patient enquiries, appointment requests and general reception style duties as well as learning and adhering to the Standard Operating Procedures set by the Reception Manager and Senior Receptionist team.

The positions will be part time at 16 hours. The positions are not school hours or term time only. The position hours are non negotiable.

The Drayton Surgery is a 24,500 patient surgery in the north of Portsmouth. We have a main site in Drayton and a branch surgery in the heart of Cosham and this role will be required to work over both sites.

As well as great team to work with, this post will attract NHS pension and 5 weeks annual leave (pro-rata for part time workers) as well as a bike-to-work scheme.

The rate of pay for this position is fixed at £12.71 per hour with a 6 months probationary period, rate of pay will then increase to £13.08.

The working pattern for these roles will be either:

Position 1

Monday AM 7:30-13:30

Thursday PM 13.30-18.30

Friday PM 13.30-18.30

Position 2

Monday PM 13:30-18:30

Tuesday PM 13:30-18:30

Friday PM 13:00-19:00

We respectfully request that only candidates able to work this pattern apply.

Job Types: Part-time, Permanent

Pay: From £12.71 per hour

Benefits:

Company events
Company pension
Cycle to work scheme
Free parking

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 1 year (required)
Administrative experience: 1 year (required)

Work Location: In person

Quick apply

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