Line support engineer Work, Jobs in Rowlands Gill, Dur (with Salaries)

1st Line Support Engineer
IT Professional Services Ltd. —Chester-le-Street
- £24,420 - £28,000 a year
- Full-time
- Windows
- Computer networking
- In-person
- Free parking
- Sick pay
Quick apply
4d
2nd Line Support Technician
Vertu Motors —Gateshead
- £29,252 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
7d
Stores Assistant
Northern Trains —Newcastle upon Tyne
- £43,889 a year
- Full-time
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
3d
Platform Engineer
CGI —Newcastle upon Tyne
- Full-time
- Azure
- AWS
- Mentoring
Quick apply
Technical Architect (Networking)
IT Professional Services Ltd. —Chester-le-Street
- £56,000 - £75,000 a year
- Full-time
- Computer networking
- IT
- In-person
- Free parking
Quick apply
13h
Offshore Technician Scheme
Enshore Subsea Ltd —Blyth
- £17,500 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
- Referral programme
Quick apply
Operations Engineer
Siemens Energy —Newcastle upon Tyne
- Full-time
- Engineering
6d
Senior Highways Engineer
Kier Group —Newcastle upon Tyne
- From £46,000 a year
- Full-time
- Engineering
- Project management
- Travel
- Flexible schedule
Level 3 Stores Assistant - Shifts
Northern Trains —Newcastle upon Tyne
- £42,445 a year
- Full-time
- Forklift
5d
Cloud Infrastructure Engineer - AWS
Giacom —Prudhoe
- £45,000 - £49,000 a year
- DevOps
- AWS
- Scripting
- Annual leave
Quick apply
CAD Technician
PS Design & Engineering —Washington
- Full-time
- Hybrid work
- AutoCAD
- Employee assistance programme
Reliability Technician
BES Group —Newcastle upon Tyne
- From £28,000 a year
- Full-time
- Microsoft Office
- Travel
- Data entry
- Annual leave
- Employee assistance programme
3d
Multi Skilled Technician (Mech Bias)
Mitie —Newcastle upon Tyne
- 12 hour shift
- Hospital
- Maintenance
- Plumbing
- Employee discount
Electronic Engineers - all levels
Leonardo UK Ltd —Newcastle upon Tyne
- £37,400 - £84,955 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
Infrastructure and Network Engineer
Waterstons —Durham
- £27,000 - £32,000 a year
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Sick pay
5d
Documents Controller
EuroVA Ltd —Gateshead
- £25,000 - £30,000 a year
- Part-time
- HVAC
- Organisational skills
- SharePoint
Quick apply
Manufacturing Process Engineer - Assembly
Jaguar Land Rover —Whitley Bay
- £42,000 - £55,000 a year
- Engineering
- Communication skills
13d
Primary Design Engineer
GSS Ltd —Hebburn
- Full-time
- Engineering
- In-person
- Electrical Engineering
- Health & wellbeing programme
- Flexitime
Quick apply
5d
Service Engineer
Scot JCB Group —Newcastle upon Tyne
- Overtime
- Microsoft Outlook
- Customer service
- Engineering
- Annual leave
- Employee assistance programme
Quick apply
Engineer Surveyor (Alnwick to Newcastle area)
TÜV SÜD —Newcastle upon Tyne
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
7d

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line support engineer jobs near rowlands gill, dur

1st Line Support Engineer

IT Professional Services Ltd. -
Chester-le-Street

Quick apply

Job details

Full-time
£24,420 - £28,000 a year
4 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Sick pay
On-site parking

Qualifications

Operating systems
Windows
Computer networking
Mac OS
Communication skills
CompTIA A+

Full job description

Overview

We are seeking a dedicated and proactive 1st Line Support Engineer to join our dynamic IT support team. The successful candidate will be responsible for providing frontline technical assistance to users, resolving a wide range of hardware and software issues promptly and professionally. This role offers an excellent opportunity to develop your technical skills within a supportive environment, contributing to the smooth operation of our organisation’s IT infrastructure. The position is paid and suitable for individuals eager to grow their career in IT support.

Duties

Respond promptly to incoming support requests via phone, email, or ticketing system, ensuring timely resolution of user issues.
Troubleshoot and resolve common hardware, software, and network problems for end-users across various departments.
Provide guidance and support on the use of organisational applications and systems, including operating systems, productivity tools, and specialised software.
Escalate complex issues to higher-level support teams or external vendors when necessary, ensuring clear communication and documentation throughout the process.
Maintain accurate records of support tickets, actions taken, and resolutions provided in the support management system.
Assist with setting up new user accounts, hardware devices, and peripherals as required.
Contribute to the creation and maintenance of user guides and FAQs to improve self-service support options.
Participate in ongoing training sessions to stay updated with emerging technologies and organisational policies.

Experience

Previous experience in a similar 1st Line Support or helpdesk role is desirable but not essential; training will be provided for suitable candidates eager to learn.
Familiarity with common operating systems (Windows, macOS) and basic networking concepts is advantageous.
Strong problem-solving skills with an organised approach to managing multiple support requests simultaneously.
Excellent communication skills, with the ability to explain technical issues clearly to non-technical users.
A proactive attitude with a keen interest in developing a career within IT support environments.
Relevant certifications such as CompTIA A+ or Microsoft Certified Fundamentals are beneficial but not mandatory.

This role is ideal for motivated individuals seeking an entry-level position in IT support that offers professional development opportunities within a collaborative team environment.

Pay: £24,420.00-£28,000.00 per year

Benefits:

Casual dress
Cycle to work scheme
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Chester-le-Street DH2 1AQ: reliably commute or plan to relocate before starting work (preferred)

Experience:

Operations Desk: 3 years (preferred)

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Quick apply

Refine Your Search

line support engineer jobs in rowlands gill, dur

1st Line Support Engineer

2nd Line Support Technician

Stores Assistant

Platform Engineer

Technical Architect (Networking)

Offshore Technician Scheme

Operations Engineer

Senior Highways Engineer

Level 3 Stores Assistant - Shifts

Cloud Infrastructure Engineer - AWS

CAD Technician

Reliability Technician

Multi Skilled Technician (Mech Bias)

Electronic Engineers - all levels

Infrastructure and Network Engineer

Documents Controller

Manufacturing Process Engineer - Assembly

Primary Design Engineer

Service Engineer

Engineer Surveyor (Alnwick to Newcastle area)

I want to receive the latest job alerts for line support engineer in rowlands gill, dur

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