Operational support officer Work, Jobs in Rushden, Eng (with Salaries)

Prisoner Escort & Custody Driver
Serco Plc —Bedford
- £27,220 - £32,204 a year
- Overtime
- IT
- Communication skills
- Paid training
- Employee assistance programme
Air Traffic Control Officer
Babcock International —Peterborough
- £67,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Military
- Annual leave
Operational Support Officer
HM Courts & Tribunal Service —Peterborough
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
11d
Head of Customer Account
Trade Mastermind Limited —Peterborough
- £75,000 a year
- Full-time
- Management
- Supervising experience
- Team management
- Free parking
Quick apply
4d
Nominations Officer (Housing)
Sage Homes —Northampton
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
Operational Support Officer
HM Courts and Tribunals Service —Paston
- £25,582 a year
- Full-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
11d
Prisoner Custody Officer
Serco Plc —Huntingdon
- £24,596 - £27,180 a year
- Full-time
- IT
- Communication skills
- Paid training
- Employee assistance programme
Specialist Supported Housing Officer
BRC Jobs —Northampton
- £14.36 an hour
- Full-time
- Travel
- Communication skills
- Time management
Quick apply
10d
Retail Area Support Officer
OCS Group —Northampton
- £13.10 an hour
- Weekend availability
- Communication skills
Quick apply
7d
Business Support Officer
CLEARSETTLE LIMITED —Milton Keynes
- £41,700 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Keyworker
Autism Bedfordshire —Bedford
- £34,540 - £41,189 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Up to 50% travel
Quick apply
Detention Operations Manager
Serco Group —Clapham
- Up to £43,704 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
- Free parking
- Employee assistance programme
12d
Senior Planning Officer
Avalon —Northampton
- £32.69 - £45.00 an hour
- Temporary
- Hybrid work
- No degree
Repairs Officer
Civic Recruitment Limited —Kettering
- Full-time
- Maintenance
- Supervising experience
- IT
Quick apply
Multi-Site Security Officer
Anchor Group Services —Kettering
- Day shift
- Employee assistance programme
11d
Health and Safety Officer
The Duston School —Northampton
- £24,570 - £26,653 a year
- Part-time
- In-person
- Restaurant experience
- School
Quick apply
5d
Business Improvement Officer - Complaints
Activate Group Limited —Peterborough
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Time management
Quick apply
Child Protection Conference Administrator
Northamptonshire Children's Trust —Kettering
- £25,935 - £27,871 a year
- Full-time
- English
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
5d
Human Resources Administrative Officers - Milton Keynes and East Kilbride
Foreign, Commonwealth & Development Office —Milton Keynes
- £29,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
11d
HR Operations Assistant
Shoosmiths —Northampton
- Continuous improvement
- Human resources
- Communication skills
14d

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operational support officer jobs near rushden, eng

Prisoner Escort & Custody Driver

Serco Plc -
Bedford

Apply Now

Job details

Full-time
£27,220 - £32,204 a year

Benefits

Paid training
Company pension
Employee assistance programme
Employee discount

Qualifications

Driving Licence
Category C1 Licence
Category B1 Licence
IT
Communication skills

Full job description

Location: Bedford Vehicle Base, MK44 1FD

Join us a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) where you’ll play a key role in helping keep the justice system safe and secure. In addition to job security and stability you'll receive:

Initial Training Salary: £27,220 (35hrs pw)
Graduated Base Salary: £31,108 (40 hrs pw), rising to £32,204 from 1st September 2026, with clear annual progression (Year 2: £32,998; Year 3: £33,723; Year 4: £34,482).
Additional earnings through driving allowances (eligibility based on licence type and vehicle driven, subject to terms):
- B/B1 License: £600 per year
- C1 License: £2,400 per year

When combined with base salary and average overtime (8hrs pw), this gives a potential first-year income of between £37,804 and £39,604!

We operate 24/6 across early and late shifts, so flexibility is essential. Finishing times can be unpredictable, and you may need to work beyond your contracted hours to meet operational demands. Shifts are set on a rota provided 12 weeks in advance, giving you visibility to plan ahead. Part-time working may be considered, but this must be across full working days, as reduced daily hours are not available.
Keep people safe. Keep justice moving.

As a PCO, you’ll work as part of a crew delivering safe and secure transport and custody services. You’ll escort detainees between prisons, police stations, and courts, ensuring their welfare throughout. Depending on operational needs, you may remain at court, taking responsibility for detainees until their return to custody or release. Duties include escorting within courts and cells, searching, supporting welfare, and completing essential paperwork. Key responsibilities:

Attend briefings and receive detainee, route, and risk details
Carry out vehicle and equipment checks
Collect, search, and transport detainees safely
Monitor welfare during transport, including checks and comfort stops
Deliver detainees to courts or between establishments
Complete end-of-shift checks, reporting, and documentation
Work flexibly, including extended hours and responding to incidents

What you need to do the job!

Our PCOs come from a range of backgrounds—what matters most is you are reliable, trustworthy and compassionate, committed to safeguarding and treating people with dignity and respect. In return you’ll receive full training through a 5½-week paid training, plus ongoing support from experienced colleagues. Requirements of the role:

Full UK driving licence essential - B1/C1 (subject to requirements)
C1 Licenses holders should ideally hold a valid CPC
Reasonable fitness for the physical demands of the role
Strong communication skills (written and verbal)
Ability to stay calm and make decisions under pressure
Confidence managing behaviour and de-escalating conflict
Teamwork and the ability to follow processes accurately
Professionalism, integrity, and respect for confidentiality

What we offer

Holidays: 20 days (rising to 25 after 7 years’ service) plus bank holidays (pro rata’d)
Pension: Up to 6% contributory pension scheme (matched by Serco)
Training and development: Structured induction (5½ weeks), ongoing learning, access to internal courses and qualifications, mentoring, and a strong focus on internal progression
Health and wellbeing: Employee Assistance Programme (EAP), support from mental health charity MIND, Simply Health cash and dental plans, wellbeing resources, discount on membership at Serco-run gyms
Discounts: Savings across major retailers and experiences, including Merlin attractions, cinema, leisure, retail, hospitality, mobile plans, and more

Our recruitment process

Online application inc. eligibility questions and online assessments
Virtual assessment: Competency based interview, short roleplay and written exercise (online)
Initial right to work and vetting documentation checks
Job offer and confirmation of your training start date

Eligibility checks and further information
Job offers are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced Disclosure and Barring Service (DBS) clearance, satisfactory employment references and occupational health checks. This role is exempt from the Rehabilitation of Offenders Act 1974. All roles are subject to random alcohol and drug testing.
This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office regulations. You must have the right to work in the UK. If you do have a visa, it must have at least two years remaining, and you must have at least one year’s UK residency (to enable required counter signatory checks by a recognised professional).

All colleagues share responsibility for safeguarding children and vulnerable adults and must complete the required training and follow our safeguarding policies.

Let’s impact a better future, together. Apply today.

#pecs #prisonerescortandcustodydriver

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&[email protected].

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j&[email protected] to discuss.

Work Location: In person

Apply Now

Refine Your Search

operational support officer jobs in rushden, eng

Prisoner Escort & Custody Driver

Air Traffic Control Officer

Operational Support Officer

Head of Customer Account

Nominations Officer (Housing)

Operational Support Officer

Prisoner Custody Officer

Specialist Supported Housing Officer

Retail Area Support Officer

Business Support Officer

Keyworker

Detention Operations Manager

Senior Planning Officer

Repairs Officer

Multi-Site Security Officer

Health and Safety Officer

Business Improvement Officer - Complaints

Child Protection Conference Administrator

Human Resources Administrative Officers - Milton Keynes and East Kilbride

HR Operations Assistant

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