Service desk analyst Work, Jobs in Rustington, Wsx (with Salaries)

OSINT Specialist
Tadaweb —Portsmouth
- Full-time
- IT
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- Full-time
- Hybrid work
- Annual leave
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2nd Line Technical Support Analyst
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- Full-time
- Microsoft Office
- Travel
- IT
2nd Line Technical Support Analyst (PM Shift)
Carden I.T Services —Brighton
- Weekend availability
- Microsoft Office
- Travel
- IT

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OSINT Specialist

Tadaweb
Portsmouth

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Job details

Full-time

Qualifications

IT
SaaS

Full job description

Description

Tadaweb is a pioneering technology company with roots in Luxembourg and a growing global presence, with offices in the United Kingdom, France, and the United States. For over 13 years, we’ve been on a mission to make the world a safer place by empowering analysts with the tools they need to access the right information at the right time. Our cutting-edge SaaS platform revolutionizes PAI and OSINT investigations, making them faster, smarter, and more effective, all while adhering to the highest ethical standards by relying solely on publicly available information and supporting our clients’ policies. Renowned for our “nothing is impossible” ethos, we prioritize trust, transparency, and innovation in everything we do.

Tadaweb is looking for an OSINT Specialist. This mid-career, individual-contributor role is client-facing and support public sector clients in the UK who leverage Tadaweb’s SaaS platform to enhance the efficiency and effectiveness of their OSINT investigations.

Scope of work:

You will be seconded on-site, embedded with the customer, helping them succeed in their OSINT collect using Tadaweb.
You will work to the customer’s requirements and rhythm and provide timely OSINT collect to inform and enrich their work.
Acting as the face for Tadaweb, you will be encouraging best practice usage, consulting on OSINT Policy, and acting as a technical first line of support.
You will build and lead relationships with our users, their bosses and key customer stakeholders.
You will deliver training sessions on our platform and mentor our customers to deliver value in open-source data collection and analysis.
You will be problem solving daily and helping customers with use cases that push what is technically possible.
You act as the voice of the customer internally to communicate feedback and requests to a cross-functional product team, bridging the gap between the users that you help daily and developer colleagues.
You will research, explore, and help implement new technologies to help our customers.

Your profile:

Experience working in or directly with:
- Intelligence teams, using the intelligence cycle to create valuable intelligence analysis, validation and assessment.
- Defence, government, or law enforcement teams with prior exposure to unit‑level or strategic‑level intelligence.
Experience operating within the maritime domain preferred; other domains (air, land, cyber) also desirable.
Experience with managing customer expectations and building relationships in demanding operational environments.
Experience with collection of publicly available information, production of open source intelligence, internet investigations, or thorough online research.
Excited by technology and how it can be a catalyst for change.
An ethical, legal, and transparent approach to data collection.
Holds SC clearance.

You get bonus points if you have any of the following:

Exposure to social network analysis, and knowledge of clear, deep and dark web investigation.
Experience working within a SaaS, cyber, digital consultancy environments.
Ability to explain complex and time-sensitive issues to customers in a simple manner.
Comfortable preparing and delivering training workshops and customer briefs.
Interest in both international current affairs and information technology advancements.
Experience with data analytics, or data and network analysis.
Exposure to software development methodologies.

Our offer:

The opportunity to join a growing tech company, with strong product-market fit and an ambitious roadmap.
The chance to join a human-focused company that genuinely cares about its employees and core values.
A focus on performance of the team, not hours at the desk.

This role will be based on site, embedded in the office of one of Tadaweb’s UK customers.

Tadaweb is a supporter of the Armed Forces Covenant, and we actively support Service leavers transitioning from the Public to Private Sector.

Apply Now

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service desk analyst jobs in rustington, wsx

OSINT Specialist

SAP Functional Analyst

2nd Line Technical Support Analyst

2nd Line Technical Support Analyst (PM Shift)

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