customer service Work, Jobs in rye, esx (with Salaries)

E-Commerce Manager Merchant & Mills — Rye, East Sussex (Hybrid)
Merchant & Mills Ltd —Rye
- £32,662.50 - £40,000.00 a year
- Part-time
- Hybrid work
- Sales
- Merchandising
- JavaScript
- Free parking
- Health & wellbeing programme
Quick apply
2d
Caravan Sales Executive
Park Holidays UK —Rye
- £28,500 a year
- Full-time
- No experience needed
- Communication skills
- Employee assistance programme
- Employee discount
5d
Holiday Services Manager
Park Holidays UK —Rye
- £27,436 a year
- Full-time
- Microsoft Excel
- Sales
- Organisational skills
- Employee assistance programme
- Employee discount
10d
Tea Mixologist
Bird & Blend Tea Co. —Rye
- £13.45 an hour
- Part-time
- Sales
- Customer service
- University
- Employee assistance programme
- Employee discount
Quick apply
7d
Holiday Home Sales - Holiday Home Sales Advisor - HH1
Parkdean Resorts —Rye
- £28,746 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Sales
- Store discount
- Employee assistance programme
Quick apply
M&S - Customer Service Assistant
Compass Group —Maidstone
- £13.45 an hour
- Part-time
18h
Customer Service Assistant
ESS Compass —Lydd
- £12.76 an hour
- Café
Renewals Customer Advisor
Hastings Direct —Bexhill
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Communication skills
Customer Representative - Eastbourne
Nationwide Building Society —Eastbourne
- From £25,250 a year
- Full-time
- Customer service
- Banking
1d
Barista
Costa Limited —Tenterden
- £13.12 - £14.12 an hour
- Part-time
- Fast casual restaurant
- Communication skills
- Employee discount
International Sales/Admissions Officer
Buckswood School —Hastings
- Part-time
- Microsoft Outlook
- Sales
- Customer service
Quick apply
1d
Receptionist
East Sussex Healthcare NHS Trust —St Leonards-on-Sea
- £25,272 a year
- Part-time
- Employee assistance programme
1d
Customer Service Assistant
Balfour Winery —Staplehurst
- £10.85 - £12.71 an hour
- Full-time
- Customer service
- Communication skills
Quick apply
1d
Sales Colleague
Currys —Folkestone
- £12.71 - £13.01 an hour
- Part-time
- Sales
- Annual leave
- Employee discount
Customer Advisor
The AA —Royal Tunbridge Wells
- £24,060 a year
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Food and Beverage - Thunderbird Fried Chicken Crew Member - Q10
Parkdean Resorts —Rye
- £12.71 an hour
- Weekend availability
- Communication skills
- Resort
- Kitchen experience
- Store discount
- Employee assistance programme
Quick apply
Retail Sales Assistant
Eurochange —Hastings
- £12.81 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
- Employee assistance programme
- Employee discount
1d
Customer Service Assistant
PEAK MARKETING LIMITED —Maidstone
- £28,620.00 - £37,775.14 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
7d
Holiday Sales - Owner and Guest Experience Manager - HS1
Parkdean Resorts —Rye
- £37,336 a year
- Weekend availability
- Sales
- Communication skills
- Resort
- Store discount
- Employee assistance programme
Quick apply
1d
Customer Coordinator
Advo Health —Hastings
- £24,851.23 a year
- Full-time
- Hybrid work
- Customer service

I want to receive the latest job alerts for customer service in rye, esx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service jobs near rye, esx

E-Commerce Manager Merchant & Mills — Rye, East Sussex (Hybrid)

Merchant & Mills Ltd
Rye

Quick apply

Job details

Part-time | Fixed term contract
£32,662.50 - £40,000.00 a year
2 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Work from home
Company events
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

WordPress
Sales
Merchandising
JavaScript
SEO
B2B
B2B sales
IT
Google Search Console
HTML

Full job description

E-Commerce Manager Merchant & Mills — Rye, East Sussex (Hybrid)

About Us

Merchant & Mills is a British brand with a clear sense of self. Since 2010 we have brought style and purpose to the world of sewing — designing patterns, sourcing exceptional fabrics, and making tools that respect the craft. We are a stand-alone brand with a strong visual identity and a loyal, growing community of makers worldwide.

The Role

We are looking for an experienced and thoughtful E-Commerce Manager to own and grow three distinct Shopify Plus digital properties: our B2C retail store, our B2B wholesale platform, and Merchant & Mills HOUSE. This is a hands-on role — sitting at the intersection of trade, creativity, and technology. You will be responsible for the day-to-day running of all three sites and for their long-term commercial direction.

What You'll Do

Across All Three Sites

Own the full Shopify Plus ecosystem — performance, content, merchandising, and customer experience across B2C, B2B, and HOUSE
Manage product uploads, collections, metafields, and seasonal catalogue updates with obsessive attention to detail
Ensure each site has a distinct, coherent identity while maintaining overall brand consistency
Brief and manage external developers for bespoke builds or theme customisations across all properties
Oversee third-party app integrations (reviews, loyalty, subscriptions, bundles, search)
Analyse trading performance using Shopify analytics, GA4, and reporting tools — and act on what you find
Work closely with the warehouse and operations team to ensure inventory accuracy and a smooth fulfilment process

B2C — Merchant & Mills Online Store

Lead site optimisation for the direct-to-consumer store: conversion rate, UX, navigation, page speed, and accessibility
Collaborate with the creative team to ensure the digital experience reflects our visual identity and brand standards
Drive trading performance through smart merchandising, promotions, and seasonal campaigns

B2B — Merchant & Mills Wholesale Platform

Manage and develop the wholesale channel using Shopify Plus B2B features — price lists, company accounts, and trade ordering
Work with the sales team to align the digital wholesale experience with our broader trade strategy
Ensure the B2B catalogue, stock availability, and ordering workflows are accurate and efficient at all times

HOUSE — Merchant & Mills HOUSE Site

Own the end-to-end digital experience for the HOUSE site, ensuring it has its own strong, considered identity within the Merchant & Mills world
Manage content, product presentation, and customer journey specific to the HOUSE offering
Collaborate with the wider team on HOUSE-specific campaigns, launches, and editorial content

About You

Proven experience managing multiple Shopify or Shopify Plus stores, ideally in fashion, craft, lifestyle, or interiors
Familiar with Shopify Plus B2B features — company profiles, custom pricing, trade portals
Commercially sharp — you understand margin, conversion, and what drives revenue across different customer types
Confident with Liquid (Shopify's templating language) and comfortable briefing developers when deeper work is needed
Strong eye for design and brand — you instinctively know when something is off
Data-literate, but you balance numbers with instinct and taste
Highly organised and self-directed; you manage your own priorities without being chased
A genuine interest in making, craft, or the slow fashion movement is a real plus

What We Offer

A role with real ownership and creative influence across three distinct digital properties
A small, talented, passionate team
Flexible hybrid working from our Rye, East Sussex base
30% staff discount on the full range. Free patterns always. A monthly cloth allowance to make up one of our patterns
Sign up to our benefits package after 6 month probation is passed – this includes a £350 a year to spend on wellness treatments, death in service and income protection scheme
Optional pension scheme

Pay: £32,662.50-£40,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay
Work from home

Work Location: Hybrid remote in Rye

Quick apply

Refine Your Search

customer service jobs in rye, esx

E-Commerce Manager Merchant & Mills — Rye, East Sussex (Hybrid)

Caravan Sales Executive

Holiday Services Manager

Tea Mixologist

Holiday Home Sales - Holiday Home Sales Advisor - HH1

M&S - Customer Service Assistant

Customer Service Assistant

Renewals Customer Advisor

Customer Representative - Eastbourne

Barista

International Sales/Admissions Officer

Receptionist

Customer Service Assistant

Sales Colleague

Customer Advisor

Food and Beverage - Thunderbird Fried Chicken Crew Member - Q10

Retail Sales Assistant

Customer Service Assistant

Holiday Sales - Owner and Guest Experience Manager - HS1

Customer Coordinator

I want to receive the latest job alerts for customer service in rye, esx

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected