It Work, Jobs in Sale (with Salaries)

2nd Line IT Support Analyst
Mission Mars (Head Office) —Manchester
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Azure
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
9d
IT Support Technician
Just Tech IT Ltd —Leigh
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
Quick apply
IT Technician
Remtek Systems Ltd —Salford
- £28,000 - £30,000 a year
- Overtime
- Windows
- Computer networking
- IT
- Free parking
- Annual leave
Quick apply
10d
Digital IT Support Specialist
Manchester University NHS Foundation Trust —Manchester
- £39,959 - £48,117 a year
- Full-time
- Windows
- University
- AI
1d
IT Technician
Express Solicitors —Manchester
- Up to £30,000 a year
- Windows
- Analysis skills
- Travel
- Employee assistance programme
2d
Digital IT Support Technician
Manchester University NHS Foundation Trust —Manchester
- £28,392 - £31,157 a year
- Full-time
- University
- AI
2d
Local IT Support Technician
Fieldfisher —Manchester
- Full-time
- IT
- In-person
- Communication skills
IT Technician
Salford City Academy —Manchester
- £25,918 - £30,985 a year
- Customer service
- Windows
- Computer networking
3d
Digital Systems Application Administrator
Manchester University NHS Foundation Trust —Manchester
- £28,392 - £31,157 a year
- Full-time
- University
- Data entry
- AI
2d
IT Apprentice
QA Apprenticeships —Manchester
- £25,185 - £25,989 a year
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Employee discount
1d
IT Specialist
Marine Systems Technology —Winsford
- £40,000 - £50,000 a year
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
1d
IT Resource Technician
WeBuyAnyCar —Manchester
- Monday to Friday
- No experience needed
- IT
- Communication skills
- Free parking
Quick apply
1d
1st/2nd Line IT Engineer
technologE Ltd —Manchester
- From £27,500 a year
- Full-time
- Azure
- Windows
- Computer networking
- Free parking
- Profit sharing
Quick apply
3h
IT Service Desk Manager
Express Solicitors —Manchester
- Up to £45,000 a year
- Windows
- Supervising experience
- Travel
- Employee assistance programme
2d
NWE IT Service Desk Intern
Bureau Veritas —Manchester
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Sales Assistant – IT Hardware & Trade Sales
XUM Enterprise Ltd - Trafford Park —Manchester
- £27,500 - £34,000 a year
- Full-time
- Sales
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
IT Manager
CMap —Manchester
- Full-time
- Hybrid work
- Azure
- IT
- Employee discount
Quick apply
7d
IT Project Manager
Sodexo —Manchester
- Full-time
- ERP systems
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
3d
IT Support Technician
National Care Group —Accrington
- Up to £36,000 a year
- Hybrid work
- Azure
- Customer service
- Travel
- Paid training
- Referral programme
Quick apply

I want to receive the latest job alerts for it in sale

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

2nd Line IT Support Analyst

Mission Mars (Head Office) -
Manchester

Quick apply

Job details

Full-time
£30,000 - £32,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Hospitality
Driving Licence
Azure
Continuous improvement
Driving
CompTIA Network+
IT support
Communication skills
Active Directory
CompTIA A+

Full job description

£30,000-32,000 per annum + up to 30% bonus per annum (paid quarterly)

2nd Line IT Support Analyst - Mission Mars

Location:Office Based, Mission Mars Support Centre - Manchester City Centre (with travel to sites as required)

Reporting To:IT Manager

Salary:£30,000-32,000 per annum + up to 30% bonus per annum (paid quarterly)

Role Overview

We are looking for a proactive and customer-focused 2nd Line IT Support Analyst to join our growing IT team. The role involves providing advanced technical support across all Mission Mars venues,ensuring systems remain operational and colleagues receive excellent IT support.

You will provide 2nd line support across a range of systems,applications,devices,and network infrastructure,helping to maintain reliable IT services within a fast-paced and customer-focused business

This role requires strong technical knowledge,excellent communication skills,and the ability to work effectively in a guest focused hospitality environment where service continuity is essential.

Key Responsibilities

Technical Support:

Provide 2nd line support for hardware,software,networking,and business applications.
Support desktop,laptop,mobile,EPOS,printer,and peripheral devices.
Diagnose and resolve Microsoft 365,Windows,and user account issues.
Maintain and support Active Directory,Azure AD,and group policies.
Assist with server administration,patching,and system monitoring.
Support telephony and communications systems.
Support hospitality-specific systems including:EPOS systems,Booking and reservation platforms,Food delivery services
Ensure business-critical systems remain operational during trading hours.
Liaise with third-party vendors for issue resolution and maintenance.
Manage support tickets within agreed SLAs.
Document fixes,procedures,and troubleshooting steps.
Escalate major incidents appropriately.
Provide excellent customer service to non-technical users.
Build positive relationships with operational teams and site managers.

Skills & Experience Required

Essential:

Previous experience in a 2nd line IT support role.
Strong knowledge of:
Microsoft 365
Active Directory / Azure AD
Networking fundamentals (Unifi/Draytek)
Hardware troubleshooting
Experience supporting multiple sites or remote users.
Experience with ticketing systems
Enthusiastic and eager to learn
Team player with a positive attitude
Organised and detail-oriented
Able to remain calm under pressure
Passionate about technology and continuous improvement

Desirable:

Experience working in hospitality in either a guest facing or office support role
Experience with EPOS systems
Full UK driving licence

Qualifications

Candidates must either:

Have already started a recognised technical qualification or certification or be part-qualified in a relevant technical discipline such as:

CompTIA A+
CompTIA Network+
Microsoft Certifications
ITIL
HND/HNC or Degree in IT,Computing,or related field

What’s in it for you

Competitive salary + bonus scheme of up to 30% per annum (paid quarterly)
Pension scheme
Loyalty bonus
50% discount on food & drink at all Mission Mars venues
Free or discounted tickets to gigs and events at Albert Hall
Wellbeing support & employee assistance programmes
A vibrant,collaborative office culture with regular socials and events
Real opportunities for growth in a fast-growing,ambitious business

At Mission Mars,we’re committed to an inclusive and accessible recruitment process for everyone. If you need any reasonable adjustments at any stage of your application or interview,just let us know on [email protected]

Quick apply

Refine Your Search

it jobs in sale

2nd Line IT Support Analyst

1st line Service Desk Analyst

IT Support Technician

IT Technician

Digital IT Support Specialist

IT Technician

Digital IT Support Technician

Local IT Support Technician

IT Technician

Digital Systems Application Administrator

IT Apprentice

IT Specialist

IT Resource Technician

1st/2nd Line IT Engineer

IT Service Desk Manager

NWE IT Service Desk Intern

Sales Assistant – IT Hardware & Trade Sales

IT Manager

IT Project Manager

IT Support Technician

I want to receive the latest job alerts for it in sale

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected