JOB DESCRIPTION
Do you have strong leadership skills and are passionate about end-to-end delivery? Then you found the right position for you!
As a Global Cash Operations Business Enablement Vice President in Global Cash Operations (GCO) Business Enablement team, you will partner closely with Operations, Technology, Product, Controls, Finance, and Business Management, the team orchestrates priority deliveries, enables cross-functional collaboration, and provides metrics-data driven insights that improve control health, organisational effectiveness, resiliency, and culture. The GCO Business Enablement team drives operational excellence by coordinating key initiatives, strengthening governance, and advancing the GCO People Agenda. You will lead specific initiatives, projects, workstreams and metrics, combining strong data literacy with disciplined project/initiative management to deliver measurable outcomes and embed changes into BAU.
Job responsibilities
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Lead assigned initiatives end-to-end and drive delivery through to BAU adoption.
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Coordinate cross-functional partners (Operations, Controls, Risk, Compliance, Audit, Legal, Technology, TCOE) to land improvements with clear ownership, timelines, and evidence.
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Track and communicate benefits realisation (risk reduction, capacity/time saved, reduced manual processes, improved timeliness and data quality).
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Define, maintain, and improve key metrics, scorecards, and management reporting, with clear definitions, thresholds, refresh cadence, and ownership.
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Produce concise executive narratives (what changed, why, risks/impacts, and required actions).
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Build and maintain dashboards and automate data preparation to reduce manual effort and improve decision velocity.
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Support governance root-cause analysis, drive corrective and preventative actions for owned items, and maintain audit-ready documentation and evidence.
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Contribute to governance coverage across themes including outsourcing/vendor controls, access management, IAS charter rationalisation, and control rationalisation.
Required qualifications, capabilities, and skills
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Communication and collaboration: strong written and verbal skills; able to lead meetings, facilitate multi-stakeholder dialogues, and craft compelling, concise management materials. Proficient in building impactful executive slides at pace.
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Demonstrated ability to lead initiatives without direct authority; strong stakeholder management and constructive challenge.
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Stakeholder management: promotes partnership, information sharing, and collaboration to break down silos; adapts style to influence across a broad set of circumstances.
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Strong data literacy and analytical capability—able to interpret trends, explain drivers, and translate data into actions.
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Hands-on experience with Excel; working knowledge of Alteryx and/or Tableau (or equivalent tools) for automation and visualisation.
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Solid project management skills (planning, milestones, dependencies, RAID, status reporting).
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High-quality written and verbal communication, including strong PowerPoint pack creation for senior audiences.
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Judgement and execution: independent, decisive operator who prioritizes effectively under pressure, escalates appropriately, and follows through to closure.
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Flexibility and resilience: comfortable in a fast-paced, consulting-style, unstructured environment; able to switch contexts and manage varying project types across multiple time zones.
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Work ethic and ownership: proactive self-starter; meticulous about quality and evidence.
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
