JOB TITLE: Transport Administrator - Part time
LOCATION: Bradford
HOURS: 25 hours. Monday to Thursday 06:30 – 11:30 am- 20 hrs, Friday 07:00 – 12:00pm - 5 hrs
A bit about your role..
Responsible for supporting daily transport operations, including booking deliveries, updating systems, and processing transport documents. Acts as a key contact for customers and drivers, helping resolve queries and ensure smooth, on-time deliveries. Works closely with internal teams to maintain accurate records and efficient service.
Some of your key responsibilities..
- Manage live orders on internal systems, ensuring all information is accurate and up to date.
- Book and coordinate deliveries with customers via phone and email, liaising with the correct contacts.
- Oversee each order from placement through to final delivery/completion, ensuring a smooth process and high levels of customer satisfaction.
- Act as the main point of contact for all customer service calls relating to live or completed orders (not sales/prospecting).
- Provide a high-quality customer service experience on every call, resolving queries and complaints professionally and effectively, turning issues into positive outcomes where possible.
- Book deliveries and ensure all necessary arrangements (drivers, labour, and scheduling) are in place before weekly deadlines (e.g., Friday completion).
- File driver timesheets and ensure all transport documentation is accurately recorded on computer systems.
- Maintain and manage customer/sample databases where required.
- Handle customs clearance documentation and ensure correct filing and compliance.
- Highlight, record, and file any defects reported through driver vehicle check sheets.
- Support resolution of customer issues and general service queries.
- Work collaboratively with colleagues to ensure all booking and operational tasks are completed on time.
- Carry out general administrative duties as required to support the wider business.
REQUIREMENTS
- Strong organisational and time-management skills
- Good communication skills (phone and email)
- Ability to work accurately with data and systems
- Basic administration experience
- Confident handling customer and driver queries
- Able to work well under pressure and meet deadlines
- Good attention to detail
- Ability to work as part of a team and independently
- Basic IT skills (Microsoft Office / spreadsheets)
- Previous transport or logistics experience (desirable, not essential)
Why work for us
Knightsbridge Furniture is a well established contract furniture manufacturer. We offer a range of bespoke furniture for healthcare, hospitality, care homes, workplaces and challenging environments, underpinned by a deep understanding of individual and sector needs.
What we offer you
- Competitive pay
- Pension scheme
- 22 days annual leave + UK bank holidays
- Life insurance
We are an equal opportunities employer. We welcome applications from all suitably qualified persons.
Agencies we know where you are if we need any support, thank you for your interest in working with Knightsbridge Furniture.
Job Types: Full-time, Permanent
Pay: £12.71 per hour
Benefits:
Ability to commute/relocate:
- Bradford BD1 2JT: reliably commute or plan to relocate before starting work (preferred)
Language:
- Must be able to speak English (required)
Work authorisation:
- United Kingdom (required)
Location:
- Bradford BD1 2JT (preferred)
Work Location: In person
