Assurance analyst Work, Jobs in Sandwell, Wmd (with Salaries)

Quality Assurance Analyst
Sanctuary Group —Worcester
- £38,535 - £40,563 a year
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
2d
Savings Product Analyst
West Brom —West Bromwich
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee discount
Mortgage Product Analyst
West Brom —West Bromwich
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee discount
Data Risk Analyst
Beazley Management Limited —Birmingham
- English
- Bachelor's degree
- Continuous improvement
4d
Reward Analyst
Gowling WLG —Birmingham
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Annual leave
12d
Actuarial Analyst - Analytics
Beazley Management Limited —Birmingham
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
Tier 1 Complaints Officer
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
13d
Portfolio Governance and Process Analyst
National Grid —Warwick
- £48,000 - £61,000 a year
- Hybrid work
- Analysis skills
- Project management
- Travel
Technology Risk Analyst
Beazley Management Limited —Birmingham
- English
- Bachelor's degree
- Continuous improvement
Finance Analyst - Benefits Realisation
V12 Retail Finance —Solihull
- £45,000 - £55,000 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- Accounting
- Annual leave
14d
Service Analyst
M Group —Coventry
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Senior Benefits Analyst
High Speed Two (HS2) —Birmingham
- £41,092 - £48,344 a year
- Full-time
- Business development
- Communication skills
6d
Data Analyst
Dains —Birmingham
- Hybrid work
- Data analysis skills
- SQL
- Analysis skills
- Annual leave
Quick apply
GIS Analyst
Alexander Mann Solutions (AMS) —Birmingham
- SQL
- Project management
- IT
Reporting Lead
Deutsche Bank —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Employee discount
9d
Solutions Analyst
Gowling WLG —Birmingham
- Full-time
- Hybrid work
- Annual leave
12d
IT Support Analyst
NFP Corp —Bromsgrove
- Hybrid work
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
Regulatory Reporting Analyst
Paragon Banking Group —Solihull
- Part-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
- Employee assistance programme
7d
Vendor & Performance Analyst
High Speed Two (HS2) —Birmingham
- £35,244 - £41,464 a year
- Full-time
- Contracts
- IT
Reporting Analyst (6 month FTC)
Gowling WLG —Birmingham
- Full-time
- Hybrid work
- SQL
- Annual leave
8d

I want to receive the latest job alerts for assurance analyst in sandwell, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Quality Assurance Analyst

Sanctuary Group -
Worcester

Quick apply

Job details

Full-time
£38,535 - £40,563 a year
2 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Business processes
Change management
Analysis skills
Quality assurance
Root cause analysis
Communication skills

Full job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Quality Assurance Analyst – Gas & Fire Planning

Homeworking

£38,535 - £40,563 per year

37.5 hours per week

We have an opportunity for a Quality Assurance Analyst to join our team. Working as a Quality Assurance Analyst within the Customer Relations department, you will report into the Quality Assurance Operational Lead. The team coordinate, develop and manage the delivery of high-quality outcomes by monitoring and evaluating Complaints and Compliance to provide assurance to the business and internal and external stakeholders. This specific role will be monitoring the Compliance Process - specifically Gas and Fire Planning.

The role of Quality Assurance Analyst will include:

Conduct thorough quality checks of complaints handling, ensuring compliance with internal policies, industry standards, and regulatory requirements
Assess the accuracy, fairness, and resolution of complaints to uphold the highest standards of service
Coordinate, develop, implement and help manage the new end to end quality monitoring workstream within Gas and Fire
Provide structured feedback and coaching to all agents within the end to end process, identifying areas of improvement and celebrating excellence
Deliver actionable insights to teams and management to support a culture of learning and growth
Partner with key stakeholders, including compliance, training, and operational teams, to ensure quality standards align with organisational goals, whilst acting as a bridge between quality assurance and operational teams, fostering open communication and alignment

Skills and experiences:

Strong analytical skills with the ability to interpret data and identify trends
Excellent coaching and mentoring capabilities, fostering individual and team development
Extensive previous experience in a quality assurance role within a compliance/gas/fire environment
Previous experience within a change management role
Proven experience in conducting root cause analysis and process improvement initiatives

Why work for us?

We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

25 days annual leave (rising to a maximum of 30 days) plus public holidays

A pension scheme with employer contributions from Sanctuary
Life Assurance
Employee Advice Service including counselling
Cycle to Work scheme
Voluntary health plans
Employee discounts
Wellbeing support and tools
Employee recognition scheme
Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

Role salary is £38,535 (rising to £40,563 after 12 months, subject to satisfactory performance)

View the job profile (if the link is unavailable please visit the Sanctuary careers website)

Closing Date: 29 June 2026

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [email protected]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - www.sanctuary.co.uk/join-our-team

We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.

Quick apply

Refine Your Search

assurance analyst jobs in sandwell, wmd

Quality Assurance Analyst

Savings Product Analyst

Mortgage Product Analyst

Data Risk Analyst

Reward Analyst

Actuarial Analyst - Analytics

Tier 1 Complaints Officer

Portfolio Governance and Process Analyst

Technology Risk Analyst

Finance Analyst - Benefits Realisation

Service Analyst

Senior Benefits Analyst

Data Analyst

GIS Analyst

Reporting Lead

Solutions Analyst

IT Support Analyst

Regulatory Reporting Analyst

Vendor & Performance Analyst

Reporting Analyst (6 month FTC)

I want to receive the latest job alerts for assurance analyst in sandwell, wmd

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected