customer service Work, Jobs in saundersfoot (with Salaries)

Office Administrator and Holiday Home Co-ordinator
Puffin Cottage Holidays —Saundersfoot
- £14.00 - £14.50 an hour
- Full-time
- Microsoft Word
- Customer service
- Organisational skills
- Annual leave
Quick apply
4d
Hotel Receptionist - Part Time
Alfa Holiday Group —Tenby
- £13.45 an hour
- Weekend availability
- Hospitality
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
11d
Reception Team Member
Premier Inn —Tenby
- Up to £13.06 an hour
- Part-time
- Customer service
- Hotel
- Employee discount
Quick apply
Guest Services Executive - St Brides Spa Hotel - Maternity Cover
The Celtic Collection —Saundersfoot
- £12.92 an hour
- Full-time
- Hotel
- Restaurant
- Resort
- Free parking
- Employee discount
Restaurant Team Member
Haven —Tenby
- Up to £12.71 an hour
- Part-time
- Customer service
- Communication skills
- Kitchen experience
- Employee discount
Quick apply
1d
Retail Sales Advisor - Haverfordwest 24hrs Part Time
Oak Furnitureland —Haverfordwest
- £44,650 - £49,450 a year
- Part-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Service Desk Administrator
Vaughan Sound Installations Ltd —Llanelli
- £25,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
10d
Bar Team Member
Haven —Tenby
- Up to £12.71 an hour
- Part-time
- Bar
- Restaurant experience
- Communication skills
- Employee discount
Quick apply
9d
Fast Food Team Member
Haven —Tenby
- Up to £12.71 an hour
- Part-time
- Customer service
- Quick service & fast food restaurant
- Employee discount
Quick apply
1d
Guest Service Assistant Front Office
Imperial Hotel —Tenby
- £12.71 an hour
- Full-time
- Customer service
- Hotel
- Front desk
- Employee assistance programme
Quick apply
Receptionist/Administration
Albion Guest House —Pembroke Dock
- From £13.50 an hour
- Part-time
- Google Suite
- Microsoft Excel
- Customer service
- Free parking
Quick apply
3d
Retail Assistant - Part Time
Farmfoods —Llanelli
- £10.95 - £12.81 an hour
- 8 hour shift
- School
- Annual leave
- Employee discount
Quick apply
7d
Activities Team Member
Haven —Tenby
- Up to £12.71 an hour
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
3d
Customer Service and Sign Installer
Signspeed Ltd —Tenby
- £12.71 - £15.00 an hour
- Full-time
- Maintenance
- Programmable logic controllers
- In-person
- Free parking
Quick apply
Guest Service Assistant - Nights
Imperial Hotel —Tenby
- £13.25 an hour
- Part-time
- Customer service
- Hotel
- Administrative experience
- Employee assistance programme
- Flexible schedule
Quick apply
2d
Bar & Front of House Team Member – The Swell & The Bunker (Saundersfoot)
The Bunker Saundersfoot & The Swell —Saundersfoot
- £13.50 - £15.00 an hour
- Temporary
- Hospitality
- Bar
- English
Quick apply
Team Leader
Card Factory —Crosshands
- £13 an hour
- Leadership
Retail Outlet Team Member
Haven —Tenby
- Up to £12.71 an hour
- Part-time
- Kitchen experience
- Employee discount
Quick apply
Spa Receptionist
Best Western Lamphey Court Hotel & Spa —Pembroke
- From £12.75 an hour
- Weekend availability
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
Customer Team Member
Co-op —Newcastle Emlyn
- £13.04 an hour
- Overtime
- Bakery
- Paid training
- Employee discount

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Office Administrator and Holiday Home Co-ordinator

Puffin Cottage Holidays
Saundersfoot

Quick apply

Job details

Permanent | Full-time
£14.00 - £14.50 an hour
4 days ago

Benefits

Casual dress
Annual leave

Qualifications

Microsoft Word
Driving Licence
Customer service
Organisational skills
IT
Time management

Full job description

Puffin Cottage Holidays is a family-run business based in Saundersfoot, managing over 170 holiday properties across Pembrokeshire. We offer a complete holiday home management solution and work closely with our sister companies, Pembrokeshire Laundry Services and Pembrokeshire Holiday Home Cleaning Services, allowing us to provide a truly comprehensive service to holiday home owners and guests.

The Role

We are looking for a motivated and enthusiastic individual to join our growing team.

Hours Available: Full-time 40 hours - mix of 9-5 and 10-6. Mondays, Fridays, Saturdays essential.

Working Pattern: Applicants must be available to work Fridays and Saturdays, together with peak holiday periods including school summer holidays and half-term breaks.

Salary: Negotiable depending on experience.

This is a varied and hands-on role that combines office-based administration with field-based property management duties. No two days are the same, and the successful candidate will play an important role in delivering exceptional service to both guests and property owners.

Key Responsibilities

Assisting with new property onboarding and setup
Managing guest and owner enquiries via telephone, email and online booking channels
Generating bookings from incoming enquiries
Conducting property inspections and quality checks
Coordinating and arranging maintenance works across the property portfolio
Supporting guest communications before, during and after their stay
Writing blogs and assisting with social media and website content
Representing the company at sponsored events and local community activities when required
Providing occasional out-of-hours support through our guest emergency mobile phone rota

Out-of-Hours Emergency Phone

As part of the role, team members may be required to participate in an out-of-hours guest emergency phone rota from time to time, particularly when covering annual leave or holidays for other team members. This duty is paid in addition to normal working hours and is primarily focused on handling genuine guest emergencies and urgent property issues outside office hours

Working Alongside Our Sister Companies

You will also work closely with Pembrokeshire Laundry Services and Pembrokeshire Holiday Home Cleaning Services, particularly on changeover days. Duties may include:

* Preparing guest welcome packs
* Organising and managing property keys
* Checking cleaning teams in and out of properties
* Stocktaking cleaning and welcome supplies
* Replenishing cleaner stock and consumables
* Supporting operational activities to ensure smooth guest arrivals

This role is ideal for someone who is equally comfortable working behind a desk and getting stuck in operationally when required. It is a fast-paced environment where flexibility and teamwork are essential.

Requirements

* Previous customer service experience preferred
* Excellent attention to detail
* Positive, proactive and can-do attitude
* Flexible approach to work and willingness to support the wider team
* Full UK driving licence
* Confidence to learn and use our bespoke booking and property management systems
* Good organisational and time management skills
* Strong IT skills, including:
* Windows
* Google Mail
* Microsoft Word

What We Offer

* A varied and rewarding role within a growing local family business
* Friendly and supportive working environment
* Opportunity to develop skills across multiple areas of the business
* Additional paid opportunities through participation in the out-of-hours emergency phone rota

If you enjoy variety, take pride in delivering excellent customer service, and are happy to combine office work with practical property management duties, we’d love to hear from you.

Job Types: Full-time, Permanent

Pay: £14.00-£14.50 per hour

Benefits:

Casual dress

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in saundersfoot

Office Administrator and Holiday Home Co-ordinator

Hotel Receptionist - Part Time

Reception Team Member

Guest Services Executive - St Brides Spa Hotel - Maternity Cover

Restaurant Team Member

Retail Sales Advisor - Haverfordwest 24hrs Part Time

Service Desk Administrator

Bar Team Member

Fast Food Team Member

Guest Service Assistant Front Office

Receptionist/Administration

Retail Assistant - Part Time

Activities Team Member

Customer Service and Sign Installer

Guest Service Assistant - Nights

Bar & Front of House Team Member – The Swell & The Bunker (Saundersfoot)

Team Leader

Retail Outlet Team Member

Spa Receptionist

Customer Team Member

I want to receive the latest job alerts for customer service in saundersfoot

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