Software engineer Work, Jobs in Sawley, Lan (with Salaries)

Software Support Engineer
Giacom —Nelson
- £26,250 - £28,000 a year
- IT
- Communication skills
- Annual leave
Quick apply
Software Support Engineer - SQL
Giacom —Nelson
- £28,000 a year
- SQL
- IT
- Communication skills
- Annual leave
Quick apply
Software Developer
Ascentis —Lancaster
- £36,849 a year
- Full-time
- Hybrid work
- English
- APIs
- IT
- Free parking
- Annual leave
3d
Graduate Software Engineer
BAE Systems —Warton
- £34,000 a year
- Master's degree
- Bachelor's degree
PHP Web Developer
Diverse Business Group —Preston
- £35,000 - £40,000 a year
- Full-time
- JavaScript
- Travel
- In-person
- Flexible schedule
Quick apply
22h
Oracle Developer
Expleo —Preston
- Azure
- Oracle
- Computer Science
Test Automation Engineer (Technical/R&D Department)
Protec Fire Detection —Nelson
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Web Developer
Oblige IT —Bolton
- Organisational skills
- APIs
- HTML
Air ERP Developer
BAE Systems —Warton
- From £44,907 a year
- Hybrid work
- SQL
Web/Mobile Developer
mydentist —Radcliffe
- Hybrid work
- Azure
- APIs
- Free parking
- Employee assistance programme
Quick apply
11d
QA Engineer (Automation and Manual) based in the UK
UMA —Halifax
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- APIs
- Annual leave
- Work from home
Quick apply
22h
Business Developer
Howdens Joinery Co. —Carnforth
- Full-time
- Sales
- Annual leave
- Employee discount
13d
Cloud Platform Engineer
mydentist —Radcliffe
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- SQL
- Free parking
- Employee assistance programme
Quick apply
7d
Air ERP Senior Developer
BAE Systems —Warton
- From £51,772 a year
- Hybrid work
- SQL
- Continuous improvement
Technical Lead – Enterprise Data Platforms
RSM UK —Preston
- Full-time
- Hybrid work
- SQL
- APIs
- Python
11d
Senior PHP Developer (India)
V.A.C Media —Keighley
- AWS
- JavaScript
- APIs
Mid-Level C# Developer - Bolton
Bauer Media Outdoor —Bolton
- Full-time
- DevOps
- C++
- Scripting
- Free parking
Quick apply
Devops Lead Engineer
Quest Global —Preston
- Full-time
- Azure
- DevOps
- Java
Quick apply
Process Developer
TLT —Town
- Full-time
- Azure
- SQL
- JavaScript
Software Developer
Oblige IT —Bolton
- English
- Communication skills
- Time management

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Software Support Engineer

Giacom -
Nelson

Quick apply

Job details

£26,250 - £28,000 a year

Benefits

Annual leave
Company pension

Qualifications

IT
Communication skills

Full job description

Supporting a UK-wide network of over 5,000 local, expert technology providers, Giacom makes it really simple for technology resellers and MSPs to access everything they need to create brilliant technology solutions for UK businesses.

Giacom’s market-leading platform, Cloud Market, provides one place where partners can procure and manage comms, cloud, hardware and IT products and services, from the world’s leading vendors and service providers.

The purpose of the Software Support Engineer role is to provide dedicated technical support to our partners using our billing software. You will be responsible for diagnosing and troubleshooting technical issues, ensuring that the software operates smoothly and efficiently for our partners. By offering timely resolutions and clear communication, you will help maintain a high level of customer satisfaction.

What you'll be doing

Provide technical support to partners using our award winning billing software.
Respond promptly to partner inquiries, ensuring timely resolution in line with KPI’s
Collaborate with internal teams to escalate complex issues and facilitate swift responses.
Maintain detailed records of support interaction and solutions in ZOHO Desk/Zendesk for future reference.
Identify recurring issues and report them to the relevant teams/persons with the correct level of detail.
Monitor and manage ticket queues to ensure issues are prioritised and handled effectively.
Maintain a high level of customer satisfaction (CSAT) through proactive and professional communication with partners.

Skills, Qualifications, and Experience

Strong problem solving skills and a good understanding of hosted/cloud based software.
Proven experience working in a support environment.
Strong communication skills and ability to engage with people possessing various degrees of technical understanding.
Ability to manage time and prioritise work efficiently.
A commitment to service improvement with a customer focused attitude.

What's in it for you?

Investment in your future career with a variety of learning and development opportunities.
No dress code - embrace the freedom to bring your whole self to work.
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
A pension plan for your future.
Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation

Quick apply

Refine Your Search

software engineer jobs in sawley, lan

Software Support Engineer

Software Support Engineer - SQL

Software Developer

Graduate Software Engineer

PHP Web Developer

Oracle Developer

Test Automation Engineer (Technical/R&D Department)

Web Developer

Air ERP Developer

Web/Mobile Developer

QA Engineer (Automation and Manual) based in the UK

Business Developer

Cloud Platform Engineer

Air ERP Senior Developer

Technical Lead – Enterprise Data Platforms

Senior PHP Developer (India)

Mid-Level C# Developer - Bolton

Devops Lead Engineer

Process Developer

Software Developer

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