2nd line support Work, Jobs in scotland (with Salaries)

1st Line IT Support Engineer
Ferguson Marine (Port Glasgow) Ltd —Port Glasgow
- £26,000 - £28,000 a year
- Full-time
- Azure
- Microsoft Office
- Computer networking
Quick apply
1d
IT Support Technician (1st & 2nd Line)
BHC —Clydesdale West
- Full-time
- Microsoft Outlook
- Customer service
- Maintenance
2nd Line Technical Engineer
Redsquid Communications —Glasgow
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Glasgow
- £40,000 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
2nd Line Engineer (onsite) - Glasgow / Edinburgh
CBRE —Glasgow
- Full-time
- Software troubleshooting
- English
- Windows
IT Support Specialist
Cirrus Logic —Edinburgh
- Full-time
- Customer service
- No degree
- IT
Administrator (Support & Operations)
HCLTech —Glasgow
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
1d
NOC Onsite Engineer
Boxxe Group —Edinburgh
- In-person
- Communication skills
Service Desk Apprentice
Foreign, Commonwealth & Development Office —East Kilbride
- £29,500 a year
- Full-time
- Customer service
- DevOps
- Presentation skills
- Annual leave
7d
Administrator Deskside services
HCLTech —Inverness
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
1d
Business Systems Analyst
Terumo Aortic —Inchinnan
- £45,000 - £50,000 a year
- Engineering
- No degree
- Communication skills
Quick apply
1d
Senior Live Service Analyst (UKSV)
Cabinet Office —Glasgow
- £37,922 - £41,992 a year
- Part-time
- Hybrid work
- Google Suite
- Microsoft Excel
- Presentation skills
- Annual leave
1d
I.T. Systems Engineer
Optos —Dunfermline
- Hybrid work
- Computer networking
- Communication skills
Governance, Risk & Compliance Analyst
SSE —Glasgow
- £35,200 - £52,800 a year
- Full-time
- Analysis skills
- Bachelor's degree
- IT
- Employee discount
- Gym membership
1d
OT Network Engineer
Renewable Energy Systems Limited —Glasgow
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Travel
2h
Senior IT Engineer - T3
Redsquid Communications —Glasgow
- Full-time
- Azure
- Computer Science
- Business
Quick apply

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Technical Support Assistant (F/T 37.5h)
Fitshop UK Limited —Glasgow
In this role you will be required to liaise with allocated customers and ensure a smooth after sales process, including for parts, repairs and installations.
£24,785 a year
Quick apply
IT System Support User
Mowi ASA —Rosyth
As a IT Systems - User Support, you will provide technical support to end users in the office and factory and will ensure timely resolution of technical issues…

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2nd line support jobs near scotland

1st Line IT Support Engineer

Ferguson Marine (Port Glasgow) Ltd
Port Glasgow

Quick apply

Job details

Full-time
£26,000 - £28,000 a year
1 day ago

Qualifications

Azure
Microsoft Office
Information security
Firewall
Computer networking
IT
Communication skills
PowerShell
Active Directory

Full job description

Job Overview
The purpose behind this role is to be the onsite IT end user support, compute, network support, administration, and 2nd Line Support substitute as and when required. This is a “hands-on”, technical support role as well as a contributor to the deployment of new IT technology, applications and functionality that will enhance the FMPG business within the approved 2023 IT strategy.

Responsibilities & Accountabilities

The first point of contact for IT service and support, responsible for the delivery and availability of IT to Ferguson Marine’s staff using deployed Incident and Request Management application.

Be responsible for maintaining an ongoing understanding of the organisational / user requirements related to the support and evolution of IT strategy, ensuring that these align with the agreed technology roadmap

Support deployed IT technology, products and services associated with Ferguson Marine, working closely with business stakeholders and external partners to support the continued evolution and effective operation of IT service.

Support the delivery and achievement of the measure IT goals and report ITIL based process such as Release, Change, Configuration, Incident and Problem Management, ensuring that this is completed in accordance with Ferguson Marine business policy and governance

Develop Ferguson Marine’s IT Knowledge Base articles within Ferguson Marine’s ITSM tool.

Required Knowledge, Qualifications & Experience

Person Specification

Educational / Occupational (Essential)

Accreditation in related computer science

Technical infrastructure discipline.

Personal Qualities :

Proven ability to be willing to learn

Be able to communicate and build a working relationships with peers and colleagues

Experience of SME IT security, networking, applications, and service management principles & practices

Demonstrates effective decision making and prioritisation

Ability to work with or without supervision

Is flexible, consider new ways of working and adapt to change

Demonstrable ability to develop understanding of new technologies

Willing to develop soft-skills, and gain the ability to motivate and positively influence all levels of management

Capable or willing to develop effective communication skills with both Technical and non-technical audiences

Technology Awareness:

Microsoft

Office 365

Active Directory

Unified Communications

Azure

PowerShell

Networking

Cisco / Meraki

Firewall

Cyber Security

Pay: £26,000.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

2nd line support jobs in scotland

1st Line IT Support Engineer

IT Support Technician (1st & 2nd Line)

2nd Line Technical Engineer

Service Desk Consultant - 2nd Line (Infrastructure)

Regional IT Support Specialist

2nd Line Engineer (onsite) - Glasgow / Edinburgh

IT Support Specialist

Administrator (Support & Operations)

NOC Onsite Engineer

Service Desk Apprentice

Administrator Deskside services

Business Systems Analyst

Senior Live Service Analyst (UKSV)

I.T. Systems Engineer

Governance, Risk & Compliance Analyst

OT Network Engineer

Senior IT Engineer - T3

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