Line support engineer Work, Jobs in Scunthorpe, Nl (with Salaries)

1st Line Support Engineer
The Spencer Group —Kingston upon Hull
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- IT
- Free parking
Quick apply
1st Line Support Engineer – Layer8
Spencer Group —Kingston upon Hull
- Customer service
- Windows
- IT
Technical Support Engineer (Level 1)
Stonemere IT —Kingston upon Hull
- Up to £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Software Support Analyst
Spectrum —Hessle
- £26,000 - £28,000 a year
- Full-time
- SQL
- JavaScript
- Scripting
Quick apply
PAT Testing Engineer Scunthorpe
JR PAT Testing —Scunthorpe
- Part-time
- Travel
- Flexible schedule
Ace Line Engineer
Apogee Corp —Lincoln
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
9d
Maintenance Engineer (Mech & Elec)
British Steel —Scunthorpe
- Full-time
- Maintenance
- No degree
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
IT Support Apprentice
QA Apprenticeships —Doncaster
- £20,000 a year
- Full-time
- Microsoft Office
- Driving
- Computer networking
- Free parking
- Annual leave
Senior Technical Support Engineer (Level 3)
Stonemere IT —Kingston upon Hull
- £34,000 - £40,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Computer networking
- Free parking
- Health & wellbeing programme
Quick apply
Trainee Design and Certification Engineer
2Excel Aviation —Doncaster
- £33,110 a year
- Full-time
- AutoCAD
- CAD
- Engineering
- Employee assistance programme
- Life insurance
Quick apply
12d
Apprentice Electrician - Doncaster - 2026
Skanska —Doncaster
- Employee assistance programme
12d
Maintenance Engineer
ProAmpac —Elsham
- Up to £52,000 a year
- Overtime
- Customer service
- Maintenance
- Programmable logic controllers
- Free parking
- Health & wellbeing programme
Quick apply
Multi Skilled Flexi Operative
PepsiCo —Brigg
- £29,908.29 a year
- English
- Communication skills
Database Engineer (SQL / MySQL)
Giacom —Hessle
- £40,000 - £45,000 a year
- Azure
- SQL
- AWS
- Annual leave
Quick apply
Junior Service Engineer | HEGS PHE LTD | Doncaster
Ropsley Limited —Hatfield
- £15 an hour
- Weekend availability
- Maintenance
- Travel
- Communication skills
Quick apply
PAT Testing Engineer Lincoln
JR PAT Testing —Lincoln
- Part-time
- Travel
- Flexible schedule
PAT Testing Engineer Grimsby
JR PAT Testing —Grimsby
- Part-time
- Travel
- Flexible schedule
Junior Networking Engineer
Network Communication Systems Ltd —Doncaster
- From £25,000 a year
- Weekend availability
- Computer literacy
- Windows
- Organisational skills
Quick apply
West Burton CCGT - Pipe Fitter
Altrad —Retford
- £23.45 an hour
- Assembly
- Contracts
Quick apply
5d
Trainer
Certex —Doncaster
- Full-time
- Travel
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply

I want to receive the latest job alerts for line support engineer in scunthorpe, nl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

1st Line Support Engineer

The Spencer Group
Kingston upon Hull

Quick apply

Job details

Full-time
£28,000 - £30,000 a year

Benefits

Free parking
On-site parking

Qualifications

TCP
ITIL Certification
Driving Licence
Customer service
GCSE
Windows
ITIL
IT support
DNS
IT
TCP/IP
Communication skills

Full job description

Description of Role

Working within the Layer8 Service Desk team, you will provide 1st line IT support to customers and internal users, delivering professional, friendly and efficient technical assistance across a range of technologies.

You will be responsible for resolving day-to-day incidents and requests, maintaining accurate ticket records and escalating issues to 2nd or 3rd line support where required. The role requires strong communication, a willingness to learn and a commitment to delivering excellent customer service.

Layer8 operates using ITIL-based service management principles with a strong focus on continual service improvement, knowledge sharing and personal development. Engineers are encouraged to learn from escalated incidents, use internal knowledge bases and training resources and become an active part of the solution.

Responsibilities

Respond to customer incidents, service requests and technical queries via phone, email and ticketing systems.
Provide 1st line support for Windows devices, Microsoft 365, user accounts, printers, mobile devices and standard business applications.
Accurately log, prioritise and manage support tickets in line with service desk procedures.
Escalate complex issues to 2nd or 3rd line support with clear troubleshooting notes and supporting information.
Maintain regular communication with customers and provide updates on ticket progress.
Assist with device builds, onboarding/offboarding users, asset management and stock control.
Follow documented processes, contribute to knowledge base documentation and support continual service improvement initiatives.
Learn from escalated incidents and actively develop technical capability through training and shared knowledge.

Person Specification

Strong communication and customer service skills.
Good understanding of Windows operating systems and Microsoft 365.
Logical approach to troubleshooting and problem solving.
Ability to follow procedures and maintain accurate documentation.
Positive attitude with a willingness to learn and improve.
Ability to work effectively within a busy team environment.
Basic understanding of networking concepts including TCP/IP, Wi-Fi and DNS.
Awareness of ITIL v3 service management principles desirable.

Qualifications & Experience

Essential

GCSE (or equivalent) in English and Mathematics.
Relevant IT qualification, certification or demonstrable technical experience.

Desirable

Experience working within an IT support or MSP environment.
Microsoft, CompTIA or ITIL certifications.
Basic experience with Microsoft 365 administration and endpoint support.
Full UK Driving Licence.

Pay: £28,000.00-£30,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

line support engineer jobs in scunthorpe, nl

1st Line Support Engineer

1st Line Support Engineer – Layer8

Technical Support Engineer (Level 1)

Software Support Analyst

PAT Testing Engineer Scunthorpe

Ace Line Engineer

Maintenance Engineer (Mech & Elec)

IT Support Apprentice

Senior Technical Support Engineer (Level 3)

Trainee Design and Certification Engineer

Apprentice Electrician - Doncaster - 2026

Maintenance Engineer

Multi Skilled Flexi Operative

Database Engineer (SQL / MySQL)

Junior Service Engineer | HEGS PHE LTD | Doncaster

PAT Testing Engineer Lincoln

PAT Testing Engineer Grimsby

Junior Networking Engineer

West Burton CCGT - Pipe Fitter

Trainer

I want to receive the latest job alerts for line support engineer in scunthorpe, nl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected