It support Work, Jobs in Seagrave, Lec (with Salaries)

IT Support Engineer
Kazzoo Ltd —Leicester
- £28,000 - £32,500 a year
- Full-time
- Customer service
- Analysis skills
- Computer networking
Quick apply
2d
IT Support Engineer
Chattertons Solicitors —Newark-on-Trent
- Full-time
- Azure
- English
- No degree
Quick apply
7d
IT Technician
Lionheart Educational Trust —Birstall
- £28,604 - £31,029 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
11d
IT Technician
TMET —Leicester
- £27,489 - £29,303 a year
- Full-time
- School
- Employee assistance programme
4d
IT Support Technician
Holovis International —Hinckley
- From £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Scripting
- Health & wellbeing programme
- Referral programme
Quick apply
7d
IT Service Desk Technician
Phenna Group —Leicester
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- ERP systems
Warehouse Automation 1st Line Support Technician
Aldi —Bardon
- £32,120 - £35,900 a year
- 12 hour shift
- Warehouse experience
- Communication skills
- Annual leave
- Sick pay
IT Service Desk Apprentice
QA Apprenticeships —Loughborough
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
11d
Service Desk Analyst
Leicestershire Partnership NHS Trust —Leicester
- £28,392 - £31,157 a year
2d
IT Service Delivery Technician
DHL —East Midlands Airport
- Full-time
- Customer service
- Maintenance
- Windows
- Free parking
- Employee discount
2d
JUNIOR IT SUPPORT TECHNICIAN
BULKHEAD —Derby
- £24,000 - £28,000 a year
- Full-time
- Windows
- Driving
- Linux
IT Helpdesk Technician
Symcirrus Limited —Market Harborough
- £25,000 - £30,000 a year
- Full-time
- Customer service
- English
- Computer networking
Quick apply
14d
Associate IT Support Technician
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
Level 3 Information & Communication Technician Apprentice
Brush Group —Loughborough
- Hybrid work
- IT
- Communication skills
- Time management
- Employee assistance programme
- Life insurance
3d
IT Operations Support Analyst
BGIS —Derby
- Full-time
- Azure
- Customer service
- Windows
Helpdesk Customer Service Advisor
Experian —Nottingham
- Full-time
- Customer service
Quick apply
2d
Application Support Technician
University of Nottingham —Nottingham
- £29,740 - £36,446 a year
- Part-time
- Customer service
- IT
2d
IT Service Desk Analyst
TheNottingham —Nottingham
- £26,000 - £31,000 a year
- Microsoft Office
- Communication skills
10h
Digital Service Desk Engineer
Bellrock Property and Facilities Management —Leicester
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
IT Support Apprentice
QA Apprenticeships —Nottingham
- £17,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
1d

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IT Support Engineer

Kazzoo Ltd
Leicester

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,500 a year
2 days ago

Qualifications

TCP
System administration
Customer service
DHCP
Analysis skills
IT support
Computer networking
DNS
TCP/IP
Cybersecurity
Communication skills
Active Directory
Time management
Help desk
VPN

Full job description

Job post summary

Pay: Up to £32,500 per year

Job Description:

Overview
We are seeking a highly skilled Level 2 IT Support Engineer to provide advanced technical support to clients across a range of IT systems and infrastructure. The successful candidate will be responsible for diagnosing complex issues, maintaining IT environments, implementing best practices in cybersecurity, and ensuring high levels of customer satisfaction. This role involves both remote and on-site support, working closely with clients and internal teams to deliver reliable and secure IT services.

Key ResponsibilitiesTechnical Support & Troubleshooting

Provide remote and on-site IT support to clients.
Diagnose and resolve technical issues efficiently and professionally.
Perform network troubleshooting and configuration.

Systems Administration

Install, configure, and maintain hardware, software, and IT systems.
Perform regular system updates, patching, and security updates.
Assist with user account setup, permissions, and access control management.
Ensure compliance with data security, backup, and disaster recovery policies.

Infrastructure Monitoring & Maintenance

Monitor and manage client IT infrastructure using our support management software
Conduct scheduled maintenance and routine system health checks.
Maintain accurate system documentation and support records.
Keep the Support management software updated with current client system information and support activities.

Cybersecurity & Compliance

Implement cybersecurity best practices to protect client environments.
Assist with security audits and vulnerability assessments.
Ensure all systems comply with company IT policies and procedures.

Client Communication & Support

Communicate effectively with clients to resolve issues and ensure satisfaction.
Provide training and guidance to clients on IT systems and software.
Strive for zero customer complaints by delivering exceptional support and service.

Asset & Resource Management

Assist with IT asset management, including hardware inventory tracking and procurement.
Maintain accurate records of equipment, licenses, and infrastructure components.

Collaboration & Projects

Work collaboratively with internal teams to improve IT support processes.
Participate in IT projects, including system upgrades, migrations, and deployments.
Support continuous improvement initiatives across the IT service delivery team.

Professional Standards

Maintain a professional appearance and adhere to the company dress code.
Complete all assigned training and professional development activities.
Stay up to date with industry trends, technologies, and best practices.

Skills and Experience

Essential:

Strong experience in IT support or systems administration (Level 2 or equivalent)
Experience supporting Windows environments, networking, and cloud services
Experience with remote monitoring and management tools such as Atera
Strong troubleshooting and diagnostic skills
Knowledge of networking concepts (DNS, DHCP, VPN, TCP/IP)
Excellent communication and customer service skills

Desirable:

Experience with Microsoft 365, Entra, and Active Directory
Knowledge of cybersecurity frameworks and best practices
Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco)

Personal Attributes

Strong problem-solving and analytical skills
Excellent time management and organisation
Ability to work independently and as part of a team
Proactive and customer-focused mindset
Commitment to continuous learning and improvement

Job Type: Full-time

Work Location: In person

Pay: £28,000.00-£32,500.00 per year

Experience:

helpdesk support: 3 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

it support jobs in seagrave, lec

IT Support Engineer

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JUNIOR IT SUPPORT TECHNICIAN

IT Helpdesk Technician

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IT Support Apprentice

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