Salary: £25,621 - £25,989 per annum
Grade: CD
Vacancy Hours: Full time, 37 per week
Contract Type: Permanent
Weekend Working: Yes - alternate Saturdays
Location: Harrogate, North Yorkshire
About the Role:
Are you dynamic and innovative; an excellent team player; customer focused with a passion for working with people; an interest in books; social media and tech savvy with a desire to serve your community and make a difference to people’s lives?
If so, we need someone like you to provide access to a wide range of reading material, information and electronic resources to the Harrogate community. As well as day to day library routines, you will help customers and visitors with their enquiries and assist in the use of our public access computers and provide a warm welcome to all our users. You should have new and exciting ideas and be able to work with a team of staff and volunteers to deliver high quality library & information services and a programme of activities and events.
You will need to provide excellent customer service both face to face and digitally, supporting customers to find resources and access our digital services. You will help to promote the Library Service to the wider community and work with a range of partner organisations including our much-valued volunteers. You will be passionate about reading, have excellent communication and customer service skills, along with a high level of digital literacy including confidence with social media and work well within a team of both volunteers and staff. Numeracy and literacy skills to the equivalent of Level 2 is a requirement for this role which is for 37 hours per week including alternate Saturdays and some evenings. Some flexibility in working patterns will be required, and on occasion, working at alternative locations across the area depending upon service need.
Contact Details:
To discuss the vacancy, please contact Hollie Simpson or Jane Trigoso via email [email protected] or [email protected].
What can we offer you?
In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.
These include:
- a local government pension scheme with a generous employer contribution
- salary sacrifice schemes
- employee discount benefits including shopping, supermarkets, gym discounts and more!
- travel loans
- Health Assured – confidential help and support for your wellbeing
Using AI? Please follow our guidance to ensure your application reflects your own knowledge and experience: Advice on your job application | North Yorkshire Council
Key Dates:
Closing date: 19th July 2026
Interview Date: Wednesday 29th July 2026
Venue for Interview: Harrogate Library
Key Documents:
Job Description.docx
Total Rewards
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
