Relations consultant Work, Jobs in Sheffield, Syk (with Salaries)

Customer Relations Consultant
Leger Shearings Group —Rotherham
- £30,000 a year
- Full-time
- Customer service
- Computer skills
- Phone etiquette
- Free parking
- Annual leave
3d
Associate Director - FM Operational Readiness
Turner & Townsend —Sheffield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Chief Operating Officer (COO)
Pennine Domestic Abuse Partnership —Huddersfield
- £45,000 - £47,000 a year
- Part-time
- Microsoft Outlook
- Human resources
- Contracts
- Free parking
- Annual leave
Quick apply
Consultant / Senior Consultant – Business Cases (Defence)
Turner & Townsend —Sheffield
- Full-time
- Microsoft Excel
- Data analysis skills
- Organisational skills
Quick apply
Assistant Arboriculturist
FPCR —Sheffield
- Full-time
- Hybrid work
- Microsoft Word
- AutoCAD
- Computer literacy
Quick apply
11d
Overseas Contractor
LTM —Sheffield
- Full-time
- Windows
- Team management
- IT
Quick apply
Senior Operations Manager
Levels Above Site Services Ltd —Wakefield
- From £40,000 a year
- Full-time
- Management
- Continuous improvement
- In-person
- Free parking
Quick apply
13d
Consultant / Senior Consultant / Principal Consultant - Programme Commercial Advisory
Turner & Townsend —Sheffield
- Full-time
- Hybrid work
- Communication skills
Quick apply
Consultant Project Manager - Construction
Turner & Townsend —Sheffield
- Full-time
Quick apply
Senior Environmental Consultant
Seed Environmental —Doncaster
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Mentoring
- Employee assistance programme
- Life insurance
Quick apply
Senior CDM and H&S Consultant
Turner & Townsend —Sheffield
- Full-time
- Communication skills
Quick apply
Senior Project Manager
Turner & Townsend —Sheffield
- Full-time
- Civil engineering
- Engineering
- Project management
Quick apply
Principal CDM and H&S Consultant
Turner & Townsend —Sheffield
- Full-time
- Communication skills
Quick apply
Cost Manager - Real Estate
Turner & Townsend —Sheffield
- Full-time
Quick apply
Project Manager
Turner & Townsend —Sheffield
- Full-time
Quick apply
Consultant Psychiatrist in Older Adults
Priory —Dewsbury
- £165,000 a year
- Full-time
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Senior Cost Manager - Real Estate
Turner & Townsend —Sheffield
- Full-time
Quick apply
Associate Director, Estimating - Infrastructure
Turner & Townsend —Sheffield
- Full-time
- Management
- Leadership
Quick apply
Senior Civil Engineering Technician
Caulmert —Sheffield
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook

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Associate Director - FM Operational Readiness
Turner & Townsend —Sheffield
Degree qualified (or equivalent experience) in a relevant discipline. Act as a trusted advisor to senior stakeholders, including developers, operators, and end…
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Customer Relations Consultant

Leger Shearings Group -
Rotherham

Apply Now

Job details

Full-time
£30,000 a year
3 days ago

Benefits

Free parking
Additional leave
Employee mentoring programme
Annual leave
Company events
Free or subsidised travel
Sick pay

Qualifications

Customer service
Complaint handling
Customer relationship management
Computer skills
Phone etiquette

Full job description

Join Our Award Winning Team as a Customer Relations Consultant

Leger Shearings Head Office Team – Rotherham (S60 2XR)

We’ve been taking people on dream holidays for more than 40 years, and we're growing! Due to this success, we're now looking to expand our award winning team. We're now we’re looking for friendly, and skilled customer relations colleagues to help us continue our growth. If you love talking about travel, helping others and making people happy, and want to earn a great salary doing it, you might be just who we’re looking for! Our Customer Relations team are experts in their field, providing high levels of service and care to ensure customer needs are met and any concerns are resolved quickly and effectively.

If you're an experienced CR advisor, or a senior customer services agent looking for the next step, we'd love to hear from you!

What You’ll Get

A clear, generous pay package: Your salary will be £30,000 - we believe salary transparency matters.
Work–life balance: You’ll work 37.5 hours a week on a rota (between the hours Mon–Fri 9 am–8 pm, Sat 9 am–5 pm, Sun 10 am–4 pm) with published schedules so you can plan ahead.
Room to grow: Training is part of the deal – because learning and development help people stay and thrive. We’ll show you the ropes and help you progress through our LSG Scholarship programme.
A modern and professional environment, working as part of a close knit team with the opportunity to have a direct impact on our business!

Fantastic benefits!

Up to £1580 every year for you and your partner to use towards a Leger Shearings holiday (and we'll even given you up to 5 days extra paid leave to take it!)
30 days’ annual leave (including bank holidays) rising by an additional day each year, plus your birthday and Christmas Eve off, and an option to buy another 5 days annual leave.
Great friends & family discounts, free parking, free eye tests, and contributions towards glasses.
A friendly team with regular social events and wellbeing initiatives.
Free parking every day.

What will you do as a Customer Relations Consultant?

Your role will be to deliver a customer focused and effective complaints resolutions for our customers. This will include:

Taking enquires over the telephone and via email.
Effectively handling and owning customer / supplier queries and resolving any concerns in a caring, empathetic and confident manner.
Identifying the customers’ needs through effective questioning and selecting appropriate products or solutions to match the customer requirements or resolve their queries.
Dealing with any operational changes and identifying issues to improve the customer / supplier experience and journey.
Assisting customers on holiday to ensure any issues are resolved efficiently, escalating any serious concerns to senior colleagues in a timely and effective manner.
Maintaining accurate records.
Increasing customer loyalty by providing consistent and professional communication.
Demonstrating up to date product and brand knowledge while having in depth knowledge relating to our portfolio of destinations and supplier products

Where will you be based?

You will be based at our Head Office Contact Centre in Rotherham, South Yorkshire, postcode S60 2XR.

Who you are? Skills we're looking for.

Senior customer services or relations experience: You bring at least twelve months’ experience in a good quality customer services / relations role, ideally in a Contact Centre type role.
Excellent communicator: You can build rapport quickly, listen actively, and convey information clearly over the phone and in writing.
Consultative and problem-solving approach: You’re skilled at asking the right questions to understand customer needs and confidently recommending solutions to meet needs.
Tech-savvy: You’re at ease using computer and phone systems, and you can learn our booking and CRM tools quickly.
Organised and goal-oriented: You can manage your time, follow up customer cases, and meet targets without compromising on service quality.
Team player: You enjoy working in a supportive, on-site team environment at our Rotherham HQ, and you contribute to a positive workplace culture.
Passion for travel: You’re excited about holidays and destinations, our training will help you build product knowledge even if you’re new to the travel sector.

Sound Like You?

We not looking for an AI recap of the role in your application; instead, we really want to see your genuine experiences and personality. Please avoid submitting AI-generated CVs, share real examples from your customer service roles that show how you communicate with customers, resolve issues, and work with a team. Your unique story and passion for travel will help us understand how you’ll fit into our supportive team.

Please note that we do often receive lots of applications, and we may not have the opportunity to reply to everyone. If you don't receive reply within 7 days, please assume your application has been unsuccessful on this occasion. Thanks!

No agencies please.

Benefits:

Additional leave
Company events
Employee mentoring programme
Free or subsidised travel
Free parking
Sick pay

Work Location: In person

Apply Now

Refine Your Search

relations consultant jobs in sheffield, syk

Customer Relations Consultant

Associate Director - FM Operational Readiness

Chief Operating Officer (COO)

Consultant / Senior Consultant – Business Cases (Defence)

Assistant Arboriculturist

Overseas Contractor

Senior Operations Manager

Consultant / Senior Consultant / Principal Consultant - Programme Commercial Advisory

Consultant Project Manager - Construction

Senior Environmental Consultant

Senior CDM and H&S Consultant

Senior Project Manager

Principal CDM and H&S Consultant

Cost Manager - Real Estate

Project Manager

Consultant Psychiatrist in Older Adults

Senior Cost Manager - Real Estate

Associate Director, Estimating - Infrastructure

Senior Civil Engineering Technician

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