Housing support manager Work, Jobs in Shoeburyness, Ess (with Salaries)

Service Delivery Coordinator
THE WIGGETT GROUP —Brentwood
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
6d
Junior Contracts Manager
THE WIGGETT GROUP —Brentwood
- £45,000 - £50,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
Quick apply
2d
People Assistant
Pinnacle Group —Chelmsford
- £25,000 - £26,000 a year
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Human resources
- Annual leave
- Employee assistance programme
Quick apply
Fleet Administrator
Pinnacle Group —Chelmsford
- £20,600 a year
- Hybrid work
- Administrative experience
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Senior Sales Executive
Keepmoat Homes —Southend-on-Sea
- Full-time
- Sales
- Communication skills
- Negotiation
- Employee discount
Housing Services Administrator
Anchor —Southend-on-Sea
- £28,250 a year
- Customer service
- Employee discount
3d
Housing Support Manager
SAFE ARMS —Gillingham
- £25,000 - £28,000 a year
- Part-time
- Childcare
- Working with children
- Driving
Quick apply
Client Resident Liaison Officer - Social Housing
Sureserve —Dartford
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Senior Site Manager
Dandara —Sittingbourne
- First Aid Certification
- Leadership
- Communication skills
- Employee assistance programme
Business Development Manager
Wynsdale Group Ltd —Faversham
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Contracts
- Health & wellbeing programme
- Work from home
Quick apply
3d
Casual Support Worker
Advance Housing and Support Ltd —Canvey Island
- £13.33 - £14.94 an hour
- Weekend availability
- English
- Care plans
- Annual leave
- Employee assistance programme
Estates Manager
Churchill Retirement PLC —Hornchurch
- £10,714 a year
- Customer service
- Computer literacy
- Microsoft Office
12d
Scheme Coordinator - Havering
Care Support —Romford
- £26,715 a year
- Full-time
Quick apply
Senior Repairs Operations Manager
Canterbury City Council —Canterbury
- £55,285.89 - £63,166.90 a year
- Full-time
- Engineering
- Maintenance
- Annual leave
- Employee discount
5d
Admin Assistant Part Time / Flexible hours
Mjd Building —Rochester
- £13 - £15 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexible schedule
Quick apply
4d
Tenancy Management Officer
Medway Council —Chatham
- £35,432 a year
- Customer service
12d
Senior Nurse
Oxleas NHS Foundation Trust —Maidstone
- £41,959 - £50,117 a year
- Full-time
- Remote
- English
12d
Talent Acquisition Coordinator
Sureserve —Dartford
- £26,000 - £28,000 a year
- Administrative experience
- Human resources
- Communication skills
Quick apply
Junior Communications Officer
Medway Council —Chatham
- £32,378 a year
- No degree
- Time management
Resident Liaison Officer
Mears Group —Thurrock
- Up to £30,614.78 a year
- Customer service
- Communication skills
- Annual leave
- Employee discount
2d

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housing support manager jobs near shoeburyness, ess

Service Delivery Coordinator

THE WIGGETT GROUP -
Brentwood

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
6 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Driving Licence
Microsoft Excel
Customer service
Maintenance
Organisational skills
Communication skills

Full job description

Service Delivery Coordinator

Location: Warley, Brentwood

About Us

We are a successful and fast-growing company within Social Housing, with a strong reputation in the Electrical, Fire & Security and Property Service sectors. We pride ourselves on delivering exceptional customer service and operational efficiency across every level of our organisation.

Role Overview

We are seeking a  highly organised and proactive Service Delivery Coordinator  to join our growing team. This role is essential in ensuring planned works are scheduled, coordinated, and delivered efficiently, while maintaining excellent communication with residents, engineers, and internal teams.

Acting as the link between the Customer Service Advisors band the Service Delivery Team Lead, you will oversee appointment scheduling, monitor progress, and help ensure all works are delivered on time, to standard, and with minimal disruption to residents.

If you thrive in a busy, fast-paced environment, have strong attention to detail, and enjoy problem-solving while supporting operational delivery, this role could be perfect for you.

Key Responsibilities

Schedule and coordinate planned works, ensuring appointments are booked in line with project timelines.
Provide day-to-day administrative and operational support to the Contract Support Manager and CSO team.
Monitor shared inboxes, scheduling systems, and trackers to ensure timely responses and accurate information.
Distribute workloads across the CSO team to meet performance and compliance targets.
Act as the first point of escalation for scheduling issues, resident queries, or system challenges.
Maintain and update records, trackers, and internal systems to ensure data accuracy.
Support the onboarding of new CSOs, providing guidance on systems, processes, and company procedures.
Liaise with internal teams (planning, engineers, operations) to align appointment availability with resource capacity.
Identify and escalate process inefficiencies or recurring issues for improvement.
Handle resident communication with professionalism, empathy, and adherence to data protection.
Provide cover for CSOs during peak periods or absences, including taking calls and booking appointments.

Skills & Experience

Essential:

Previous experience in administration, scheduling, or coordination within a customer service or operational role.
Strong Microsoft Excel experience, understanding of formulas and CRM/scheduling software.
Excellent verbal and written communication skills.
Strong organisational skills and attention to detail.
Ability to prioritise and work effectively under pressure in a busy environment.
Team player with the initiative to solve problems and support colleagues.

Desirable:

Experience within social housing, maintenance, or property services.
Knowledge of planned works scheduling processes.
Familiarity with field service management or job scheduling systems.

Other Requirements

Full UK driving licence and access to a vehicle (due to office location and limited public transport).

Benefits

On-site gym
Salary Sacrifice Pension Scheme – after 3 months of employment
23 days annual leave + bank holidays
Option to buy or sell up to 3 additional days annual leave each calendar year
Birthday off – after 1 year of service
Group Life Insurance
Employee Assistance Programme (EAP)
Virtual GP appointments & Online Physiotherapy sessions
Ongoing training and development opportunities

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

housing support manager jobs in shoeburyness, ess

Service Delivery Coordinator

Junior Contracts Manager

People Assistant

Fleet Administrator

Senior Sales Executive

Housing Services Administrator

Housing Support Manager

Client Resident Liaison Officer - Social Housing

Senior Site Manager

Business Development Manager

Casual Support Worker

Estates Manager

Scheme Coordinator - Havering

Senior Repairs Operations Manager

Admin Assistant Part Time / Flexible hours

Tenancy Management Officer

Senior Nurse

Talent Acquisition Coordinator

Junior Communications Officer

Resident Liaison Officer

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