Hybrid - Trinity Estates - Home Based / Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN
JUNIOR PROPERTY MANAGER
- Trinity Estates • Competitive • Hybrid - Hemel Hempstead
ROLE OVERVIEW
You will join a collaborative Junior Property Manager cohort, spending one day a week in our Hemel Hempstead office to share knowledge, plan proactively and learn together. The rest of your week will be field and home based, giving you the autonomy to manage your workload while staying closely connected to an experienced, supportive team.
Your portfolio will focus on developments across Milton Keynes, Northampton and Oxford (minimal site visits), where you will build meaningful relationships with residents, clients and contractors. You will help keep communities running smoothly by coordinating maintenance, ensuring compliance and communicating clearly so everyone knows what is happening and why.
ROLE EXPECTATIONS
Most days you will balance site visits across your patch with inbox and phone-based queries, contractor coordination and action tracking. You will update records and reports, follow clear processes, and keep stakeholders informed, escalating promptly when needed. You will work to agreed service levels and contribute to a positive, solutions-focused team culture.
WHAT SUCCESS LOOKS LIKE
- Residents and clients feel informed, listened to and confident in the service you provide.
- Actions from inspections and enquiries are logged, prioritised and closed within agreed timescales.
- Sites are safe, compliant and well-presented, with issues identified early and resolved efficiently.
- Contractors are briefed clearly, work is quality-checked, and value for money is demonstrated.
- Communication is timely, professional and proactive, reducing avoidable chases.
- You use team days to share insight, improve processes and plan ahead effectively.
HOW YOU'LL SPEND MOST OF YOUR TIME
- Visiting developments across Milton Keynes, Northampton and Oxford to complete inspections and follow-up actions.
- Managing incoming enquiries, logging tasks and updating stakeholders on progress.
- Raising works, obtaining quotes and coordinating contractors to agreed standards.
- Supporting compliance activity, including health and safety checks and documentation.
- Preparing updates and reports for clients, residents and internal colleagues.
- Collaborating with fellow Junior Property Managers during the weekly office day to plan and learn.
WHO THIS ROLE IS FOR
- You enjoy being out on site, meeting people and solving practical problems with empathy and clarity.
- You are organised, diligent and comfortable prioritising a busy, varied workload.
- You communicate confidently, adapt your style to different audiences and stay calm under pressure.
- You take ownership, follow processes and know when to escalate or ask for help.
- You are team-oriented, open to feedback and motivated by learning and progression.
EXPERIENCE THAT HELPS
- Previous experience in residential property, housing, facilities, hospitality or customer service.
- Coordinating contractors or suppliers and tracking actions to completion.
- Exposure to health and safety, building maintenance or compliance routines.
- Handling a high-volume inbox or case load with clear record-keeping.
- Working in a field-based or multi-site role with regular travel.
WHAT WE OFFER
- Competitive salary, aligned to experience
- Company car or car allowance for field-based roles
- 24 days plus bank holidays days holiday plus bank holidays
- Pension scheme
- Vitality private healthcare
- Perkbox membership with discounts across retail, travel and entertainment
- Fully funded training and professional development, including paid study leave
- Employee referral scheme
- Annual salary review
- Free eye tests and Cycle to Work scheme
- Long service award
- Support for Army Reserve training
ABOUT TRINITY ESTATES
Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group.
Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale.
For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation.
As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management.
HOW WE HIRE
- Initial conversation with our talent team
- Interview focused on practical problem-solving, stakeholder communication, organisation and service delivery in property management
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
A full, clean UK driving licence is essential.
