2nd line support Work, Jobs in Silverstone, Nth (with Salaries)

IT Support Technician
Cadillac Formula 1® Team —Silverstone
- Customer service
- Windows
- Analysis skills
- Annual leave
Quick apply
Senior Service Desk Advisor
Willow Communications Limited —Northampton
- £32,000 - £35,000 a year
- Full-time
- In-person
- AI
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
7d
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
14d
1st / 2nd Line Support Engineer
Billing Finance —Northampton
- £30,000 a year
- Hybrid work
- Azure
- Windows
- Computer networking
- Employee assistance programme
2nd Line Engineer
Bechtle UK —Northampton
- £30,000 - £35,000 a year
- Weekend availability
- Hybrid work
- In-person
- Communication skills
- Annual leave
Quick apply
9d
Second Line Technical Support Analyst
Kinetic Software —Milton Keynes
- £32,000 - £39,000 a month
- Hybrid work
- Azure
- SQL
- Communication skills
- Employee assistance programme
- Employee discount
IT Support Assistant
ID Logistics & Transport Ltd —Rugby
- £27,000 - £32,000 a year
- Full-time
- Windows
- Microsoft Office
- Warehouse experience
Quick apply
9d
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £32,938 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Travel
- Referral programme
IT 2nd Line Support Engineer
Lockheed Martin Corporation —Ampthill
- Full-time
- Microsoft Office
- Travel
- IT
2d
Third Line Support Engineer
Kinetic Software —Milton Keynes
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Employee discount
Second Line IT Support Engineer
Novacroft —Northampton
- £35,000 - £38,000 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
Software Support and Development Engineer
Dematic Ltd. —Banbury
- Full-time
- Oracle
- Java
- Travel
IT Support Technician
Haas F1 Team —Banbury
- Weekend availability
- Microsoft Outlook
- Windows
- No degree
Quick apply
20h
Electrical Software Support Engineer
Trimble —Milton Keynes
- Full-time
- AutoCAD
- Engineering
- Electrical Engineering
IT Manager
ID Logistics & Transport Ltd —Rugby
- £42,000 - £45,000 a year
- Full-time
- ERP systems
- In-person
Quick apply
13d
Infrastructure & Cloud Operations Engineer - 12 month FTC
Lucy Group Head Office —Oxford
- Azure
- Management
- Computer Science

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Senior Service Desk Advisor
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IT Support Technician

Cadillac Formula 1® Team
Silverstone

Quick apply

Job details

Benefits

Annual leave

Qualifications

Customer service
iOS
LAN
Windows
Firewall
Analysis skills
ITIL
Scripting
WAN
Mac OS
IT
Communication skills
PowerShell
Active Directory
CompTIA A+
Intune

Full job description

The Cadillac Formula 1® Team is what happens when history, purpose and daring talent come together. Backed by TWG Global and GM, our team is uniquely positioned to disrupt Formula 1®, bringing a fresh perspective and an unrelenting drive for success. We have the energy of a start-up, with the ideas and originality of a business that always wants to lead, never wants to follow.

We’re building everything from the ground up, from a high-performance car to an inclusive, values-driven culture. We show bold ambition. We combine leadership in innovation with excellence in execution. We are one team. We have the freedom to think differently, the opportunity to shape process and practice, an ego-free environment where people thrive on being challenged by those around them. A historic name behind us. Career-defining moments ahead.

A New Chapter Begins.

Fueled by bold ambition
Play your part in getting us on the grid.

Closing Date: Friday 12th June 2026

We have an opportunity for a talented IT Support Technician to join The Cadillac Formula 1® Team at the Silverstone Facility. In this role, you will provide desktop support and general assistance to end-users, employees and guests, and act as the initial point of contact for IT-related issues, incidents, and service requests. At Cadillac Formula 1® Team, we aspire to be the absolute best in every aspect of our team. Team members are encouraged to challenge established thinking and share their ideas to create an environment where everyone can contribute to our shared success.

Provide 1st and 2nd line support to the Team's IT users and guests
Create, update, and prioritise IT support tickets within the ITSM platform. Maintain accurate and detailed records of all interactions and solutions provided to customers
Onboarding and offboarding. Prepare and configure desktop hardware, software and accounts for new starters, and process leavers in line with company procedures
Perform installations, configuration, and upgrades of computer hardware, peripherals, and software applications (Windows, iOS, macOS)
Assist customers in understanding and effectively using their hardware, software applications, and IT tools. Provide basic training and guidance as needed
Management of user access to various systems and applications
Maintain up-to-date documentation of IT assets, configurations and software licenses
Collaborate with other IT teams for more complex issues or problems that require higher-level support
Participate in an on-call rotation to provide after-hours support at critical times of the year or for serious incidents
Assist in the creation of department Policies and Procedures
Staying updated with technology trends within the End User Compute Space and recommending solutions to improve customer experience and efficiency

Requirements

Driven by high performance
What do you need to bring to the team?

Previous experience in similar customer facing role supporting a Windows 10/11 and M365 estate within a busy IT department
Previous experience in the support and provisioning of iOS and macOS devices
Relevant certifications (e.g., CompTIA A+, Microsoft 365 Certified) are an advantage
Extensive knowledge of Windows and the M365 application suite
Proficient in the use of Active Directory, Entra, Group Policy and Intune for account management and configuration
Familiarity with Microsoft Endpoint Manager for managing and securing devices, including configuring policies, managing applications, and enforcing compliance
Experienced in PowerShell scripting and task automation to aid system administration tasks and effective management of Microsoft products
Good understanding of patch management for end user devices
Good understanding of LAN, WAN, Firewall and server technologies
Firm understanding ITIL based service management
Good analytical skills and proven experience of fault finding and problem solving
Demonstrate a “can-do” flexible attitude to resolving tasks assigned
Exceptional customer service and communication ability
Clear and concise communication skills both verbally and digitally
Ability to prioritise workloads in a time pressured environment and manage personal deadlines
Demonstrate a passion for excellence and a desire to help people
Experience within a motorsport, aerospace or engineering company supporting engineering tools is an advantage

A team like no other.

The Cadillac Formula 1® Team challenges conventions and redefines success through bold ambition, cutting-edge innovation, and an unwavering commitment to precision and excellence—on and off the track. This includes offering medical, generous time off and, as part of a global brand, huge potential for career development.

As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy or maternity, race or ethnicity, religion or belief, gender identity or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

At The Cadillac Formula 1® Team, all Team Members are expected to actively support and uphold our policies and procedures, including those focused on Environmental responsibility, Sustainability initiatives, Inclusion and Health and Safety practices.

Please note that additional security checks may be required as part of the recruitment process. This may include a background check covering a minimum of the past five years and a criminal record check.

Quick apply

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2nd line support jobs in silverstone, nth

IT Support Technician

Senior Service Desk Advisor

1st line Support Engineer

1st / 2nd Line Support Engineer

2nd Line Engineer

Second Line Technical Support Analyst

IT Support Assistant

IT Support Analyst 2nd Line

IT 2nd Line Support Engineer

Third Line Support Engineer

Second Line IT Support Engineer

Software Support and Development Engineer

IT Support Technician

Electrical Software Support Engineer

IT Manager

Infrastructure & Cloud Operations Engineer - 12 month FTC

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