Associate employment Work, Jobs in Snailwell, Cam (with Salaries)

Customer Service Associate
Automated Systems Group Limited —Ely
- £24,800 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
6d
Associate - Employment
Greenwoods Legal Services Ltd —Cambridge
- From £50,000 a year
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- IT
- Free parking
Quick apply
9d
Test Centre Associate - Bury St Edmunds
Reed In Partnership —Bury St. Edmunds
- £13.60 an hour
- Part-time
- Customer service
- Driving
Team Member
NEXT —Cambridge
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
Trainee Linesperson/ Linesperson
UK Power Networks —Risby
- £44,663 a year
- First Aid Certification
- Annual leave
- Employee assistance programme
QA Associate
Avantor —Cambridge
- Full-time
- Laboratory experience
- Bachelor's degree
- No degree
10d
Laboratory Technician
Avantor —Cambridge
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
Finance Associate - Record to Report
Aveva —Cambridge
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Shipping & Receiving Associate I
Tait —Haverhill
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Business Support Manager
Avantor —Cambridge
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quality Assurance Associate
OraSure Technologies Inc. —Cambridge
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Senior Research Associate
Altos Labs —Cambridge
- £47,000 - £61,900 a year
- Laboratory experience
- Master's degree
- Bachelor's degree
Anthropologie Team Leader (32hr) - Cambridge, UK
Anthropologie —Cambridge
- Full-time
- Sales
- Merchandising
- Supervising experience
- Annual leave
- Employee assistance programme
22h
Associate
Mills & Reeve LLP —Cambridge
- Organisational skills
- Communication skills
- Banking
Part Time Brand Specialist, John Lewis Cambridge
Tommy Hilfiger —Cambridge
- Part-time
- Communication skills
Associate Support Manager
Tait —Haverhill
- Full-time
- No degree
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
1d
Laboratory Technician, Labstock
Avantor —Cambridge
- Full-time
- Laboratory experience
- Microsoft Office
- Organisational skills
8d
Sample Dispatch Technician
Avantor —Cambridge
- Full-time
- Microsoft Excel
- Communication skills
Head of Communications, Leica Microsystems
Leica Microsystems —Saint Ives
- Full-time
- Bachelor's degree
- In-person
- Leadership
12d
Support Manager
Tait —Haverhill
- Full-time
- ERP systems
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance programme

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Customer Service Associate

Automated Systems Group Limited -
Ely

Quick apply

Job details

Permanent | Full-time
£24,800 a year
6 days ago

Benefits

Free parking
Store discount
Free flu jabs
Annual leave
Company pension
Company events
Private medical insurance
Employee discount
Paid volunteer time
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Communication skills

Full job description

Location: Ely, Cambridge
Type: Permanent
Hours: Full-time, 37.5 hours per week - Monday - Friday 08:30 am - 5:00 pm with one hour for lunch, unpaid.
Salary: £24,800 per year

OVERVIEW

ASL (Automated Systems Group Limited) has grown to be one of the UK’s top independent suppliers of office services focussing on Managed Print Services (MPS), Unified Communications and software/IT.

ASL offer impartial advice and consultancy, delivering a strategic focus and assisting companies to achieve improved productivity and cost savings whilst providing them with market-leading quality, service and reliability.

We are a company that looks to build every department on the principles of customer care.

SUMMARY

To play a key role in ensuring a high level of customer satisfaction by delivering a positive experience throughout the customer's journey with the Company. You will be the first port of call to address enquiries, resolve issues, and work to improve retention and satisfaction by escalating issues where needed.

KEY RESPONSIBILITIES

Provide excellent customer service both internally and externally communicating professionally at all times, using a variety of communication methods.
Act as the first point of contact for customers, identifying and resolving basic issues at initial interaction, such as paper jams or scan quality concerns.
Take part in product and solution training to understand customers queries.
Handle a high volume of inbound telephone calls, processing customer requests.
Handle and process requests for service and consumables using a variety of different methods – for example telephone, email, portals, website.
Assist with the investigation of meter readings, with a focus on automated methods.
Promote automated methods for processing meter reading and service requests such as software, portals, web, etc.
Respond to queries and issues for service provision involving third parties e.g DPD.
Assist with monitoring and handling multiple email inboxes, portals alerts, tickets and related input.
Work with the Digital Service and Dispatch teams to effectively respond to service requests.
Promote ASL’s products and services e.g ECO boxes, Network Support, etc.
Maintain and update customer records with relevant current information.
Provide customer support when and where required.

KEY MEASUREMENTS

Accurate and timely query resolution
Acknowledge requests and queries within 8 working hours

SPECIAL REQUIREMENTS

Strong communication skills
A passion for providing excellent customer service
Good team player, demonstrating flexibility and adaptability

IN RETURN WE OFFER:

Working hours Monday - Friday, 8:30am - 5:00pm with one hour for lunch, unpaid.
Initially 25 Days annual leave in addition to Bank Holidays rising to 28 after 5 years service.
Excellent training & development opportunities within a growing organisation.
Partnership with charities that offer learning and development opportunities
Life insurance.
BUPA health assessment.
Physical, mental and emotional wellbeing support for you and your family including bereavement counselling.
Bereavement and probate service including counselling, funeral concierge support and will writing
GP access 24/7, 365 days a year.
Volunteering leave policy (2 days/15 hours per year).
10% TradePoint (B&Q) discount.
Company social events.
Free flu vaccines each winter.
Free parking.

Any offer of employment is subject to satisfactory right-to-work and reference checks. Enhanced DBS checks will be carried out for field-based roles.

Pay: £24,800.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
Life insurance
On-site parking
Referral programme
Sick pay
Store discount

Ability to commute/relocate:

Ely CB7: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

associate employment jobs in snailwell, cam

Customer Service Associate

Associate - Employment

Test Centre Associate - Bury St Edmunds

Team Member

Trainee Linesperson/ Linesperson

QA Associate

Laboratory Technician

Finance Associate - Record to Report

Shipping & Receiving Associate I

Business Support Manager

Quality Assurance Associate

Senior Research Associate

Anthropologie Team Leader (32hr) - Cambridge, UK

Associate

Part Time Brand Specialist, John Lewis Cambridge

Associate Support Manager

Laboratory Technician, Labstock

Sample Dispatch Technician

Head of Communications, Leica Microsystems

Support Manager

I want to receive the latest job alerts for associate employment in snailwell, cam

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