Customer services team manager Work, Jobs in Solihull, Eng (with Salaries)

Operations Planning & Delivery Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Communication skills
Quick apply
Project Coordinator
Servicom (High Tech) Ltd —Redditch
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Client Liaison Manager
Avery Healthcare —Birmingham
- £29,250 a year
- Sales
Quick apply
5d
Services Manager
Retirement Security —Warwick
- £47,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Junior Account Manager
Limegreen Marketing —Birmingham
- From £28,500 a year
- Full-time
- Management
- Sales
- Marketing
- Free parking
- Health & wellbeing programme
Quick apply
Store Manager
Aldi —Solihull
- £52,910 - £69,000 a year
- Annual leave
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Sales Development Representative
OneAdvanced —Birmingham
- Sales
- IT
- Employee assistance programme
- Bereavement leave
ZARA BIRMINGHAM DEPUTY STORE MANAGER
INDITEX —Birmingham
- Full-time
- Customer service
- Leadership
Quick apply
12d
Programme Manager
The Manufacturing Technology Centre —Coventry
- Up to £65,000 a year
- Full-time
- Engineering
- Business
- Leadership
Quick apply
9d
Group Manager - Operations
Mellors Catering Services Limited —Redditch
- £34,873.50 a year
- Full-time
- Hybrid work
- Management
- Cooking
- Leadership
Quick apply
4d
Community Engagement Executive
Midlands Air Ambulance Charity —Worcester
- £26,000 - £28,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Store discount
Quick apply
Project Manager
The Manufacturing Technology Centre —Coventry
- £50,000 - £65,000 a year
- Full-time
- Microsoft Excel
- PMP
- Analysis skills
Quick apply
9d
Customer Service Advisor
Culligan UK limited —Wolverhampton
- £25,618 a year
- Full-time
- Salesforce
- Microsoft Office
- IT
- Employee assistance programme
- Sick pay
Quick apply
Hygiene Manager
BidvestNoonan —Coventry
- £50,000 a year
- Full-time
- Bakery
Quick apply
Customer Services Team Manager
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- Call to connect
- IT
- Communication skills
1d
Business Support Administration Manager
Berkley Care Group —Leamington Spa
- £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Resident Services Assistant
ourHRpeople —Birmingham
- £28,000 a year
- Full-time
- English
- Microsoft Office
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
5d
Office Manager
Emixa —Solihull
- Microsoft Office
- Organisational skills
- Front desk
Quick apply
9d
Assistant Manager
Five Guys UK —Solihull
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme

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customer services team manager jobs near solihull, eng

Operations Planning & Delivery Manager

Helping Hands -
Alcester

Quick apply

Job details

Up to £65,000 a year

Qualifications

Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about creating meaningful experiences and want a role where your work genuinely helps families find the care they need, there’s a place for you here.

With over 7,000 colleagues delivering care across the UK, we’re transforming how we operate — strengthening how we plan, communicate, and deliver change across a complex, people-led organisation.

To support this, we’re hiring an Operations Planning & Delivery Manager — a senior, high-impact role at the centre of the business.

This is not a traditional “operations” role.

This is about leading change, driving alignment, and shaping how a large organisation works and communicates at scale.

As an Operations Planning & Delivery Manager, you will act as the lynchpin between strategy and execution — ensuring that operational priorities, change initiatives, and communication are aligned across the business.

You’ll work closely with senior leaders to bring clarity to complexity, create structure across a fast-paced environment, and ensure that teams across the organisation are engaged, informed, and able to deliver effectively.

Salary : Up to £65,000

What You’ll Be Doing

Leading a business-wide approach to operational planning and alignment
Owning and embedding a “one version of the truth” framework for communication and delivery
Driving the delivery of major change and transformation initiatives
Partnering with senior stakeholders to align priorities and enable execution
Designing and evolving target operating models and ways of working
Leading on engagement and communication planning, ensuring clarity and buy-in across teams
Acting as a central point of coordination across Operations, People, IT and leadership teams
Using data and insight to inform decisions, improve performance and drive change outcomes
Supporting a culture of continuous improvement across a complex, multi-site organisation

What We’re Looking For

We’re looking for a credible, engaging senior leader who thrives in pace and complexity.

You’ll bring:

Experience operating in a fast-paced, multi-site, people-led organisation
A proven track record of leading change and transformation
Exceptional communication and stakeholder engagement skills
The ability to influence at all levels, including senior leadership
A strong ability to create structure, clarity and alignment in complex environments
A proactive, resilient mindset with a focus on delivery and continuous improvement

This role is best suited to someone who has led change in a service-driven, people-focused organisation, where engagement and communication are critical — rather than purely transactional or process-driven environments.

Desirable

Experience in care, healthcare, or regulated sectors
Exposure to operating model design or transformation programmes
Familiarity with structured improvement methodologies (LEAN, Six Sigma, etc.)

Why Helping Hands

We’re a purpose-driven organisation — but we’re also a large, complex business undergoing real change.

This is your opportunity to:

Lead transformation that directly impacts colleagues and customers nationwide
Shape how a growing organisation aligns, communicates, and delivers
Be part of a business where people, pace and purpose come together

Quick apply

Refine Your Search

customer services team manager jobs in solihull, eng

Operations Planning & Delivery Manager

Project Coordinator

Client Liaison Manager

Services Manager

Junior Account Manager

Store Manager

Customer Relationship Manager

Sales Development Representative

ZARA BIRMINGHAM DEPUTY STORE MANAGER

Programme Manager

Group Manager - Operations

Community Engagement Executive

Project Manager

Customer Service Advisor

Hygiene Manager

Customer Services Team Manager

Business Support Administration Manager

Resident Services Assistant

Office Manager

Assistant Manager

I want to receive the latest job alerts for customer services team manager in solihull, eng

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