It operations Work, Jobs in South Shields, Twr (with Salaries)

Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £27,200 - £29,325 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
Remote Administrator
Keys Group —Newcastle upon Tyne
- £27,500 - £32,000 a year
- Full-time
- Remote
- Organisational skills
- IT
- Communication skills
- Employee discount
- Referral programme
Quick apply
Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Data Centre and Connectivity Technician
Newcastle Building Society —Newcastle upon Tyne
- £33,709 - £43,783 a year
- Full-time
- Analysis skills
- Continuous improvement
- Computer networking
8d
Pathology Digital Systems Specialist
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —North Shields
- £39,959 - £48,117 a year
- Full-time
6d
System Installation Supervisor
Admiral Slots —Gateshead
- £42,000 a year
- Full-time
- Supervising experience
- Travel
- Computer networking
Quick apply
Manufacturing Operator
Baker Hughes —Newcastle upon Tyne
- Mechanical knowledge
- Life insurance
IT Support Manager
Pepes Piri Piri —Sunderland
- £26,343.44 - £56,317.76 a year
- Temporary
- Computer Science
- Bachelor's degree
- Computer networking
Quick apply
11d
IT Field Support Engineer
Aspire Technology Solutions —Gateshead
- £30,000 - £35,000 a year
- Full-time
- Travel
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
1d
Trauma Therapist
North Tyneside Council —North Tyneside
- £39,152 - £42,839 a year
- Full-time
- IT
1d
Accounts Assistant
Alpha UK Projects Limited —Newcastle upon Tyne
- £25,500 - £28,000 a year
- Full-time
- No experience needed
- Accounting
- QuickBooks
- Sick pay
Quick apply
Alarm Call Handler (Full-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler (Part-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler (Part-Time AM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
UK - Agency Operations Assistant
Paul Gough Media —Hartlepool
- £24,000 - £26,000 a year
- Full-time
Quick apply
Casual Library Officer
Tyne Coast College —South Shields
- £13.21 an hour
- Part-time
- Customer service
- Travel
- Communication skills
IT Service Operations Manager, 6 Month Fixed Term
Newcastle Building Society —Newcastle upon Tyne
- £55,819 - £77,083 a year
- Full-time
- Hybrid work
- IT
- Annual leave
- Employee assistance programme
8d
IT Operations Lead
END —Washington
- Full-time
- Management
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
4d
SHE Data Analyst & Systems Officer
BAE Systems —Sunderland
- £39,955 a year
- Microsoft Office
- Analysis skills
- IT
5d
IT Manager
turn IT on —Sunderland
- £33,000 - £41,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Employee assistance programme
- Employee discount
Quick apply

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Customer Service Advisor

Verisure Services (UK) Limited -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£27,200 - £29,325 a year

Qualifications

Customer service
Microsoft Office
IT
Customer support
Communication skills

Full job description

Customer Service Advisor

Location: Newcastle upon Tyne – NE12 8BU
Hours: Monday – Friday, 9am – 6pm (40 hours per week - office based)
Salary: £27,200 Year 1 | £28,260 Year 2 | Up to £29,325 Year 3 (performance dependant)
Start Date: 15th June 2026

Join the No.1 Global Leader in Monitored Security

Verisure is officially the world’s #1 professionally monitored security company, protecting over 6.2 million families and small businesses globally.

With operations across 18 countries and continued growth across the UK, this is an exciting opportunity to join a business focused on innovation, customer experience, and protecting what matters most.

We are currently recruiting for multiple Technical Customer Support Advisors to join our growing Newcastle team.

The Role

Working within an inbound contact centre environment, you will support customers with a range of technical and account-related queries, ensuring issues are resolved efficiently and professionally.

You will also handle customer complaints, provide updates on ongoing cases, and work closely with internal teams to deliver an outstanding customer experience throughout.

Key Responsibilities

Deliver high-quality technical customer support via inbound calls and customer enquiries
Handle customer complaints in a professional and solution-focused manner
Provide clear and accurate guidance across multiple communication channels
Make outbound calls where required to provide updates or resolve issues
Maintain accurate and detailed customer records
Escalate complex technical issues to relevant internal and external teams
Identify recurring issues and support continuous improvement initiatives

What We’re Looking For

Ideally at least 1 year’s experience within a customer service environment
Strong communication and problem-solving skills
Confident using IT systems and Microsoft Office
A customer-focused attitude with a passion for delivering great service
Strong listening skills and the ability to manage multiple tasks effectively

What’s In It For You?

Structured salary progression over your first 3 years
Monday to Friday working hours – no weekends
Full training provided
Supportive team environment
Career progression opportunities within a global organisation
The chance to work for an industry-leading brand experiencing continued growth

Interviews will be taking place ASAP with an expected start date of 15th June 2026.

Quick apply

Refine Your Search

it operations jobs in south shields, twr

Customer Service Advisor

Remote Administrator

Alarm Call Handler

Data Centre and Connectivity Technician

Pathology Digital Systems Specialist

System Installation Supervisor

Manufacturing Operator

IT Support Manager

IT Field Support Engineer

Trauma Therapist

Accounts Assistant

Alarm Call Handler (Full-Time PM)

Alarm Call Handler (Part-Time PM)

Alarm Call Handler (Part-Time AM)

UK - Agency Operations Assistant

Casual Library Officer

IT Service Operations Manager, 6 Month Fixed Term

IT Operations Lead

SHE Data Analyst & Systems Officer

IT Manager

I want to receive the latest job alerts for it operations in south shields, twr

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