Line network Work, Jobs in South Shields, Twr (with Salaries)

Technical Support Analyst
MB&G Insurance —Wallsend
- £30,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Employee discount
Quick apply
2d
Team Member
NEXT —South Shields
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
Data Centre and Connectivity Technician
Newcastle Building Society —Newcastle upon Tyne
- £33,709 - £43,783 a year
- Full-time
- Analysis skills
- Continuous improvement
- Computer networking
8d
Barista
Starbucks —South Shields
- Weekend availability
- Store discount
- Employee assistance programme
Sessional Support Worker - FEMALE APPLICANTS ONLY
New Key Support Ltd —North Shields
- Weekend availability
- Working with children
- Travel
- In-person
Quick apply
IT Technician
END —Washington
- Full-time
- Computer networking
- SharePoint
- IT
- Employee assistance programme
- Employee discount
Quick apply
4d
FOH Team Member
Burhill Group Limited —Newcastle upon Tyne
- Presentation skills
- Communication skills
- Time management
Electric Network Design Engineer
Aptus Utilities —Gateshead
- Full-time
- Schematics
- Customer service
- Engineering
- Health & wellbeing programme
- Employee discount
Quick apply
3rd Line Network Support Engineer
Aspire Technology Solutions —Gateshead
- From £40,000 a year
- Full-time
- Travel
- Mentoring
- Computer networking
- Free parking
- Annual leave
Quick apply
1d
HR Coordinator
Quantum Pharmaceutical —Newcastle upon Tyne
- Full-time
- Human resources
- Organisational skills
- IT
Quick apply
12d
Temporary to Permanent Process Worker
Formica Group —North Shields
- £29,314.13 a year
- Temporary
- Computer literacy
- Warehouse experience
- In-person
- Free parking
- Life insurance
Quick apply
3d
Offshore Technician Scheme
Enshore Subsea Ltd —Blyth
- £17,500 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
- Referral programme
Quick apply
4d
Digital Experience Coordinator
DAC Beachcroft —Newcastle upon Tyne
- Hybrid work
- Microsoft Excel
- Analysis skills
- Organisational skills
Quick apply
Marketing Manager
Schools North East —Newcastle upon Tyne
- £34,630 - £40,160 a year
- Full-time
- Management
- English
- Travel
- Work from home
Quick apply
Communications Officer (A&E Ambulance Dispatch)
North East Ambulance Service NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £27,476 a year
- 12 hour shift
- Communication skills
8d
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Quick apply
Clinical Education and Development Officer
North East Ambulance Service NHS Foundation Trust —Gateshead
- £49,387 - £56,515 a year
- Full-time
3d
ITSM Problem Manager
NHS Business Services Authority —Newcastle upon Tyne
- £49,387 - £56,515 a year
- Full-time
- Hybrid work
- Maintenance
- IT
- Communication skills
- Employee discount
- Flexible schedule
12d
IT Service Desk Engineer
RMT Accountants & Business Advisors —Newcastle upon Tyne
- Windows
- IT
- Communication skills
Senior Service Desk Engineer (2nd Line) MSP
ITC Service Ltd —Hebburn
- £29,000 - £34,000 a year
- Full-time
- English
- Computer networking
- IT
- Free parking
- Health & wellbeing programme
Quick apply
9d

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line network jobs near south shields, twr

Technical Support Analyst

MB&G Insurance
Wallsend

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
2 days ago

Benefits

Free parking
On-site gym
Company pension
Company events
Private medical insurance
Employee discount
Life insurance
Referral programme
On-site parking

Qualifications

Jira
Desktop support
TCP
Azure
Operating systems
Customer service
Windows
Technical support
ITIL
IT support
Computer networking
DNS
SharePoint
ServiceNow
TCP/IP
Communication skills
Active Directory
Intune
Help desk
VPN

Full job description

Job Title: Technical Support Analyst

Our business has a great opportunity that has arisen for a full time, experienced individual to join our team in Newcastle. The role of Technical Support Analyst is a fantastic opportunity for anyone who is looking to take the next step forward in their current role, or for an individual experienced in a hands-on technical support or service desk environment who is looking for more autonomy and challenge in their day-to-day job.

Working for a well-established local firm, you will be afforded the opportunity to not only be part of the journey, but help in deciding which directions the firm goes in.

Job Summary

A permanent role provides first- and second-line technical support to users across the business, working closely with internal teams and outsourced IT providers. The role ensures systems remain available, reliable and secure, while also helping to support project teams with their technical requirements and assist with system setup, testing, and implementation activities.

Key Tasks of role:

Provide technical support to users via phone, email, and chat channels
Diagnose and troubleshoot hardware, software, and network issues in a timely manner
Log, manage, and update incidents using helpdesk or ticketing systems
Work alongside outsourced IT support providers to coordinate issue resolution
Escalate complex or unresolved issues to internal teams or third-party vendors
Install, configure, and maintain IT systems, devices, and business applications
Support project delivery by assisting with system Improvements, setups, testing, and rollouts
Communicate solutions clearly to users, avoiding technical jargon where possible
Maintain accurate documentation of issues, fixes, and support procedures
Identify recurring issues and recommend improvements to systems and processes

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation

Required Knowledge and Technical Skills

2-3 years’ experience in a hands-on technical support or service desk environment

Strong troubleshooting and problem-solving skills

Experience with helpdesk or ticketing systems and familiarity with ITIL processes

Working knowledge of Windows environments and common business applications

Experience supporting users in a business environment

Ability to work collaboratively with internal teams and third-party providers

Experience supporting cloud-based environments (e.g. Microsoft Azure)

Strong communication skills, with the ability to explain technical issues to non-technical users

Microsoft 365 suite - including exchange, teams, SharePoint

Active Directory/Entra ID

Windows operating systems (desktop/laptop support)

Basic networking knowledge (e.g. TCP/IP, DNS, VPNs)

Endpoint/device management tools (e.g. Intune – desirable)

Helpdesk/ticketing systems (e.g. ServiceNow, Jira Service Management)

Customer-focused and responsive

Proactive and solution-oriented

Well-organised with strong attention to detail

Able to manage multiple priorities effectively

Committed to continuous improvement

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
Life insurance
On-site gym
On-site parking
Private medical insurance
Referral programme

Work Location: In person

Quick apply

Refine Your Search

line network jobs in south shields, twr

Technical Support Analyst

Team Member

Data Centre and Connectivity Technician

Barista

Sessional Support Worker - FEMALE APPLICANTS ONLY

IT Technician

FOH Team Member

Electric Network Design Engineer

3rd Line Network Support Engineer

HR Coordinator

Temporary to Permanent Process Worker

Offshore Technician Scheme

Digital Experience Coordinator

Marketing Manager

Communications Officer (A&E Ambulance Dispatch)

IT Apprentice

Clinical Education and Development Officer

ITSM Problem Manager

IT Service Desk Engineer

Senior Service Desk Engineer (2nd Line) MSP

I want to receive the latest job alerts for line network in south shields, twr

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