Helpdesk Work, Jobs in Southampton, Eng (with Salaries)

IT Support Analyst
Freightliner —Southampton
- Full-time
- Customer service
- Windows
- Microsoft Office
11d
IT Engineer (Hybrid - Onsite / Helpdesk / Cyber Security)
HB Technology Limited —Romsey
- £27,000 - £30,000 a year
- Full-time
- Azure
- Driving
- IT
- Life insurance
Quick apply
11d
Pass & Permit Coordinator
Barden FM —Petersfield
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- Organisational skills
- Typing
Quick apply
4d
Customer Support Administrator
Cleansing Service Group Limited —Whiteley
- £28,371 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
Support Analyst - Application Support
Sopra Steria —Portsmouth
- £30,000 - £35,000 a year
- DevOps
- In-person
- Communication skills
- Annual leave
Service Desk Coordinator
Hey Clear Ltd —Fareham
- £27,000 - £29,000 a year
- Full-time
- Customer service
Quick apply
6d
Contract Support / Administrator
JIK-Integral UK Limited —Southampton
- Full-time
- Computer literacy
- IT
- In-person
Quick apply
Technical Support Analyst
Aerial Direct —Fareham
- Customer service
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Customer Service & Driver Support Advisor
Toyota Financial Services, KINTO and KINTO JOIN —Portsmouth
- £28,500 a year
- Full-time
- Hybrid work
Quick apply

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helpdesk jobs near southampton, eng

IT Support Analyst

Freightliner -
Southampton

Apply Now

Job details

Full-time
11 days ago

Benefits

Company pension

Qualifications

Customer service
Windows
Microsoft Office
Communication skills
Active Directory

Full job description

Freightliner is the UK's largest maritime intermodal logistics operator, transporting containers from all major deep-sea ports to our national network of inland terminals, as well as a leading operator in the UK Heavy Haul rail freight market. Freightliner has operations across Europe offering both Intermodal and Heavy Haul rail freight services seamlessly connecting European countries and the UK.

In the UK the Freightliner Group operates under a number of legal entities including, Freightliner Ltd, Pentalver Transport Ltd, and Pentalver Cannock Ltd.

Purpose of the Role:

Working within the IT Helpdesk team, the IT support analysts provide first & second line support to the business covering a wide range of products and hardware, requiring a varied skill set, covering infrastructure\network, applications, hardware, and mobile device support and provisioning.

Enabling the business to perform at full level, empowering others to succeed.

Main duties and responsibilities:

First point of contact for IT support within the organisation
Answering and resolving service requests
Escalate service requests to the appropriate levels and assuring completion
Installing, configuring, and maintaining applications, Operating Systems and hardware components of computer and network systems
Administration of Active Directory within scope
Daily checks and assessments of systems
Control and management of the backup processes
Maintain and improve technical documentation
Participate in project when required
Participate in the on-call rota
Improve the end user experience
Occasional travel to sites
Any other duties commensurate with skills, scope, and time available.
Implement and adhere to IT and general company policies

Key job requirements:

MS Office 365 installation and configuration

Network topologies and technologies
Windows PC Operating systems
PC hardware technologies

Active Directory
Mobile Technologies
Good communication skills
High levels of Customer Service
Attention to detail
Problem solving skills

Behavioural Competencies:

Friendly and approachable. Attacks goals and objectives with drive, energy and enthusiasm Diligent completion of task to a high level Proactive approach to work, using own initiative Embraces new challenges, is hands on operationally and gets things done Sets high standards of work for self and consistently achieves these High level of integrity and openness, combined with commitment to good governance

Listens attentively to others’ perspectives and provides constructive feedback to enhance

Our commitment to you, once you join our team, is to foster growth and provide developmental opportunities to ensure you reach your utmost potential.

We are looking for the most committed and reliable individuals who possess the knowledge, skills and experience needed for their roles.

In return we can offer competitive pay, excellent benefits, a competitive pension scheme and a rewarding career in an award-winning team.

Apply Now

Refine Your Search

helpdesk jobs in southampton, eng

IT Support Analyst

IT Engineer (Hybrid - Onsite / Helpdesk / Cyber Security)

Pass & Permit Coordinator

Customer Support Administrator

Support Analyst - Application Support

Service Desk Coordinator

Contract Support / Administrator

Technical Support Analyst

Customer Service & Driver Support Advisor

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