Marketing & Communications Officer (Services)
Business Development & Fundraising, Southampton
22.5 hours per week
(Hybrid working and work pattern negotiable)
Salary Scale: 24 - £17,445 per annum (pro rata of £28,687 per annum FTE)
About Us
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
The Impact You'll Make
This is a hands-on role for someone who enjoys creating content, designing marketing materials and delivering campaigns from concept to completion. As our Marketing & Communications Officer (Services), you'll play a key role in helping people find and access support.
Working across a portfolio of frontline services, you'll create engaging campaigns, digital content and promotional materials that raise awareness, encourage referrals and showcase the positive impact of our work. From promoting alcohol and drug services in Southampton and Portsmouth to supporting homelessness, housing and wellbeing services, your work will help ensure that vital services reach the people who need them most.
Who We're Looking For
We're looking for a creative, organised and proactive marketing professional who enjoys producing high-quality content and turning ideas into engaging campaigns. You'll be comfortable managing multiple projects, working collaboratively with colleagues from different backgrounds and adapting your communications style to different audiences.
Most importantly, you'll be motivated by making a difference and excited by the opportunity to use your marketing and communications skills to support services that change lives.
Essential Skills and Qualities
- Experience of delivering marketing and communications campaigns.
- Strong copywriting, editing and proofreading skills.
- Experience creating content for social media, websites and printed materials.
- Good graphic design skills and experience using Canva or similar design software.
- Experience managing social media accounts and creating engaging digital content.
- Experience of website content management systems such as WordPress.
- Strong organisational skills and the ability to manage multiple priorities.
- Ability to analyse campaign performance and use data to improve future activity.
- Excellent communication and interpersonal skills.
- A creative, hands-on and solutions-focused approach.
- Ability to work independently and as part of a team.
- Commitment to the values of the Society of St James.
What we can offer you
We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
- A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
- Flexible working options
- Buying additional annual leave
- Comprehensive induction and training
- Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
- Company cycle to work scheme
- Discounted laptops and computers with Jamie’s Computers
- Electric Car Scheme
- Blue Light Card
To apply, please send your CV & cover letter to [email protected] explaining why you would be suitable for the position.
SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.
At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website at join.unitetheunion.org.
Application closing date: Thursday 9th July 2026
Interview date: 14th and 15th July 2026
Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.
Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.
Pay: £17,445.00 per year
Benefits:
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
Work Location: Hybrid remote in Southampton SO14 3FR
