Of crm Work, Jobs in Southampton (with Salaries)

Customer Data Insights Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Full-time
- Hybrid work
- SQL
- Agile
- Python
- Annual leave
- Employee assistance programme
CRM & MarTech Specialist
Euroflorist UK LTD —Chandlers Ford
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Marketing
- APIs
- In-person
- Free parking
- Annual leave
Quick apply
9d
Order Fulfilment Specialist
Carsa Limited —Southampton
- £30,000 a year
- Full-time
- Free parking
- Employee discount
Quick apply
Head of Income Generation and Communications
OpenSight —Eastleigh
- Up to £47,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- No degree
- Travel
- Free parking
- Flexitime
Quick apply
8d
Customer Service Administrator
Gair Gas Ltd —Eastleigh
- From £26,000 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Free parking
Quick apply
13h
Lettings Partner
The Letting Experts —Southampton
- £70,000 - £100,000 a year
- Remote
Customer Engagement Lead
Maritime and Coastguard Agency —Southampton
- £44,241 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
2d
Operations Coordinator
Glow Green Ltd —Bournemouth
- Up to £35,000 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Annual leave
- Referral programme
Quick apply
2d
Grants Officer
Youth Options —Eastleigh
- £26,325 - £28,275 a year
- Weekend availability
- Hybrid work
- Computer literacy
- Microsoft Office
- Travel
8h
Product Analyst
Quilter —Southampton
- Full-time
- Hybrid work
- Agile
- Financial services
- Communication skills
Tender Coordinator
Ocean Infinity —Southampton
- Up to £45,000 a year
- Full-time
- English
- SharePoint
- Communication skills
7d
Estate Agent
The Property Experts —Totton
- £8,400 a month
- Remote
- Sales
- Administrative experience
Customer Account Manager
Fibre Telecoms UK —Southampton
- £30,000 - £40,000 a year
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Referral programme
Quick apply
1d
Longines Customer Care Advisor
The Swatch Group (UK) Limited —Southampton
- Full-time
- Customer service
- Microsoft Office
- IT
3d
Analyst Retail Media
B&Q —Eastleigh
- Up to £50,000 a year
- Part-time
- Hybrid work
- SQL
- Python
- Marketing
- Employee assistance programme
- Employee discount
Business Intelligence Executive
Zenergi —Southampton
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Employee discount
Quick apply
Marketing Reporting and Data Specialist (9 month FTC)
Benifex —Southampton
- Up to £42,000 a year
- Remote
- Sales
- Salesforce
- Data analysis skills
- Employee assistance programme
- Employee discount
Operations Executive
Glow Green Ltd —Bournemouth
- Up to £35,000 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Annual leave
- Referral programme
Quick apply
2d
Marketing Administrator
propertyCEO —New Alresford
- £21,000 - £23,000 a year
- Part-time
- Hybrid work
- CRM software
- Social media management
- Communication skills
- Flexitime
- Work from home
Quick apply
9d
Longines Customer Care Advisor
Swatch Group —Southampton
- Customer service
- Microsoft Office
- IT
Quick apply
3d

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Customer Data Insights Analyst

B&Q -
Eastleigh

Apply Now

Job details

Full-time
Up to £50,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Jira
R
SQL
Confluence
Agile
Python

Full job description

Overview:

Permanent

Up to £ 50,000+ Pension + BUPA + ShareSave + 6.6 weeks holiday + Hybrid Working

Southampton, Store Support Office

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Customer Data Analystand you’ll be a big part of this.

Working within the Analytics and Data Science team, you’ll turn data into powerful insights that make a real impact. You’ll collaborate with a wide range of stakeholders to deepen our understanding of customers, helping to shape future strategy, enhance the customer experience, drive engagement and revenue, and improve business efficiency across B&Q and TradePoint.

What's the job?:

Help deliver the information provision for “The health of the customer”, including looking at contributions to growth, cohort analysis, churn rates.
Working within a matrix structure with other analysts, delivering a wide range of analytical products and projects, focusing on customer behaviour.
Deliver PIRs related to the B&Q Loyalty schemes (Club & TradePoint) and CRM activities: identifying opportunities and making informed recommendations.
Create forecasting and measure campaign performance across Marketing channels; true incrementality, ROI and contribution to owned exclusive brand mix.
Support on deep-dives and incremental analysis into performance to generate actionable insights.
Be an active member of the wider data community across the group, engaging with the group data team and other banners across the group.
Bring external thinking to B&Q by maintaining an awareness of analytics usage in retail and other sectors and by keeping abreast of competitor technology and developments.
Support the growth of new channels, Services, Digital, MarketPlace and Retail Media with key analysis and information.
Alongside the Analytics Manager, help build relationships with key stakeholders from across the business and translate their ambitions and goals into analytical challenges.

What we need::

Strong SQL skills, with experience in Python and/or R
Experience working in Agile, matrix environments, collaborating across teams and adapting to change
Hands-on experience with cloud data platforms (e.g. Databricks, Snowflake, BigQuery) to analyse large, complex datasets
Proven experience in marketing campaign design and analysis, using customer data to optimise journeys, retention, and loyalty
Solid grounding in statistical analysis (e.g. hypothesis testing, confidence intervals, p-values)
High attention to detail, with a focus on data accuracy, validation, and quality
Strong understanding of data governance and data quality best practices
Interest in customer behavioural analysis and omnichannel personalisation
Experience using Jira and Confluence for workload management and documentation

What's in it for me?:

As well as a competitive salary, our benefits package includes:

Award-winning pension scheme
Bonus
ShareSave options
6.6 weeks holiday
Payroll giving
Employee Assistance Programme
Shopping discounts
Colleague wellbeing benefits
…and much more.

We welcome applications from all candidates; however, please note that we are unable to provide visa sponsorship for this role, and applicants must have the right to work in the UK.

Equality and Inclusion

We want to ensure that all employees, future employees, and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression, or sexual orientation.

Find out more about us, including the benefits we offer and our community, sustainability, and inclusion projects at bandqcareers.com.

If you require any additional support or adjustments to help you make an application, please contact us at:

[email protected]
[email protected]

Apply Now

Refine Your Search

of crm jobs in southampton

Customer Data Insights Analyst

CRM & MarTech Specialist

Order Fulfilment Specialist

Head of Income Generation and Communications

Customer Service Administrator

Lettings Partner

Customer Engagement Lead

Operations Coordinator

Grants Officer

Product Analyst

Tender Coordinator

Estate Agent

Customer Account Manager

Longines Customer Care Advisor

Analyst Retail Media

Business Intelligence Executive

Marketing Reporting and Data Specialist (9 month FTC)

Operations Executive

Marketing Administrator

Longines Customer Care Advisor

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We welcome applications from all candidates; however, please note that we are unable to provide visa sponsorship for this role, and applicants must have the right to work in the UK.

Equality and Inclusion

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of crm jobs in southampton

I want to receive the latest job alerts for of crm in southampton

Related Searches

Explore jobs in more locations

We welcome applications from all candidates; however, please note that we are unable to provide visa sponsorship for this role, and applicants must have the right to work in the UK. Equality and Inclusion

We welcome applications from all candidates; however, please note that we are unable to provide visa sponsorship for this role, and applicants must have the right to work in the UK.

Equality and Inclusion