We are recruiting for a Counter Fraud Technical Lead on behalf of a top Motor Insurer.
The successful candidate will act as the senior technical authority on claims fraud investigations and strategy covering organised fraud, litigation, repudiations, and intelligence.
Key Responsibilities
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Leading complex fraud investigations as the senior technical referral point, covering cash for crash, exaggerated claims, organised fraud and policy misrepresentation.
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Owning the customer repudiation and declinature process, including reviewing complex cases and managing escalations.
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Supporting litigation outcomes by providing strategic input on fraud pleadings, trial suitability, and recovery and prosecution options.
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Owning organised fraud strategy by identifying, upgrading and managing internal operations and their financial reporting.
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Managing loading of entities and subjects to fraud prevention databases.
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Designing, delivering and signing off highly technical training content for the department.
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Owning and maintaining counter fraud technical documentation across the business.
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Presenting findings and strategic recommendations to internal stakeholders and senior committees.
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Conducting technical auditing across organised fraud, litigation, repudiations and missed opportunity leakage.
Key Requirements
Essential
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Claims Counter Fraud experience (motor preferred).
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Civil litigation experience.
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Strong knowledge of organised fraud strategy.
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Knowledge of external intelligence sources and databases.
Desirable
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Exposure to motor claims fraud litigation.
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People management experience.
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Policy / application fraud knowledge.
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Process review / improvement experience.
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