It Work, Jobs in Southgate, Swa (with Salaries)

Service Desk Administrator
Vaughan Sound Installations Ltd —Llanelli
- £25,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
12d
IT Service Improvement Manager
ivolve Care and Support —Swansea
- Full-time
- Analysis skills
- Continuous improvement
- IT
- Referral programme
IT Support Engineer
Bridgend County Borough Council —Bridgend
- £31,537 - £32,597 a year
- Full-time
- Computer networking
- Communication skills
- School
4d
IT Specialist Engineer
Flotek Group Limited —Swansea
- £28,000 - £35,000 a year
- Full-time
- Customer service
- IT
- School
- Free parking
- Relocation assistance
Quick apply
ICT Systems Administrator
Mid and West Wales Fire and Rescue Service —Carmarthen
- £39,862 - £41,771 a year
- Full-time
- In-person
- Free parking
- Store discount
Quick apply
Technical Support Officer
Bridgend County Borough Council —Bridgend
- £25,989 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Communication skills
4d
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Hospitality Recruitment Heads —Port Talbot
- £10 - £14 an hour
- Bar
- No experience needed
- English
- Flexible schedule
Catering Staff In It Together Festival
Hospitality Recruitment Heads —Port Talbot
- £10 - £14 an hour
- No experience needed
- English
- Flexible schedule

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IT Support Technician
Commercial —Cardiff
A professional, approachable manner suited to working in a client-facing legal environment. Log and track support calls and service requests using the firm's…
Up to £26,228 a year
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Junior IT Technician
Ap.Rox IT Ltd. —Barnstaple
Candidates must hold a clean driving license (No endorsements) and be able to arrive to site daily. Candidates will be exposed to a range of enterprise products…
From £26,436.80 a year
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5d

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Service Desk Administrator

Vaughan Sound Installations Ltd -
Llanelli

Quick apply

Job details

Full-time
£25,000 - £30,000 a year
12 days ago

Benefits

Cycle to work scheme
Company pension
Company events
Private medical insurance
On-site parking

Qualifications

Microsoft Excel
Customer service
Administrative experience
IT
Communication skills
Office experience

Full job description

About the Role

We're looking for a dynamic and highly organised Service Desk Administrator to take ownership of our Service Team operations. In this pivotal role, you will be the central hub for our installation, maintenance, and customer support functions ensuring seamless coordination, exceptional service delivery, and full traceability from query to completion. Liaising directly with clients and engineers, resolving queries, driving process improvements, and supporting the growth of the department.

If you're passionate about customer experience, operations, and delivering results, this role offers a rewarding career path in a thriving technical environment.

Key Responsibilities

Customer Service Champion: Act as the primary point of contact for clients managing queries via phone, email, and face-to-face with professionalism and urgency.
Operational Coordinator: Administer and coordinate all aspects of service delivery, including installations, maintenance, and contract support ensuring tasks are completed to the highest standard and deadlines are met.
Engineer Liaison: Support the planning and scheduling of service engineers, ensuring they are well-briefed, resourced, and compliant with statutory regulations.
Performance & Reporting: Monitor and analyse job costing and service profitability. Maintain complete traceability on all service activities and variance invoicing.
Service Growth & Sales: Drive awareness of our service offering, support counter and contract sales, and identify new opportunities for department growth.

What We’re Looking For

Proven experience in customer-facing administration and operations
Excellent communication skills - verbal, written, and interpersonal.
IT proficiency, especially in service tracking, reporting, and administration systems.

Why Join Us?

Be part of a growing, forward-thinking company that values initiative and professional growth.
Work in a supportive team environment where your input shapes operations.
Opportunity to build a meaningful career in a technically rich and customer-centric setting.

Ready to Power your Career in AV?
Apply now and help us deliver the service excellence our clients rely on.

The salary grade will be dependent on experience. There are several additional benefits to the package which include a company contributory pension, a healthcare plan and many more additional schemes available after completion of your probationary period.

Job Type: Full-time

Pay: £25,000.00-£30,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
On-site parking
Private medical insurance

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

it jobs in southgate, swa

Service Desk Administrator

IT Service Improvement Manager

IT Support Engineer

IT Specialist Engineer

ICT Systems Administrator

Technical Support Officer

Bar Staff In It Together Festival 2026

Catering Staff In It Together Festival

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