It support Work, Jobs in St. Austell (with Salaries)

IT Specialist
Pilgrim's Europe —Bodmin
- Full-time
- IT
Quick apply
8d
End User Computing Technician
Cornwall Council —Truro
- Full-time
- Oracle
- Travel
- Agile
- Annual leave
- Employee discount
Junior Support Technician Apprentice
QA Apprenticeships —Falmouth
- £18,000 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
8d

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it support jobs near st. austell

IT Specialist

Pilgrim's Europe -
Bodmin

Quick apply

Job details

Full-time
8 days ago

Qualifications

Technical support
VoIP
ITIL
IT
Problem management

Full job description

IT Specialist (Site Services)

??Bodmin, UK ¦ ?? Full-time On-site

What you’ll be doing

Deliver on-site 2nd line IT support across multiple business areas
Act as a key contact for technical issues and incident resolution
Support production, engineering and office teams
Manage tickets (incidents, requests, change & problem records)
Drive service improvements and proactive maintenance
Support projects and business change initiatives
Monitor system performance and recommend improvements
Manage upgrades, patches and system maintenance
Liaise with third-party vendors and suppliers
Keep systems, documentation and CMDB up to date
Ensure compliance with ITIL processes and SLAs

Your tech exposure

Factory & production environments
Mobile devices and end-user support
Printing & AV equipment
Network cabling & VoIP telephony
Broadband solutions (including remote sites)

What you’ll bring

3+ years’ experience in a 2nd line / site-based IT role
Strong hands-on technical support experience
Experience supporting manufacturing or production environments
Good understanding of ITIL (Incident, Change & Problem Management)
Strong stakeholder management across operational teams
Proactive mindset with a focus on service improvement

Pilgrim’s Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets.

Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products.

Across Pilgrim’s Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim’s Europe team are based in our Pilgrim’s UK, Moy Park, Pilgrim’s Food Masters and Pilgrim’s Shared Services businesses.

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it support jobs in st. austell

IT Specialist

End User Computing Technician

Junior Support Technician Apprentice

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