End associate Work, Jobs in Stalybridge, Gtm (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
14d
Trainee Clinical Associate Psychologist (Apprenticeship)
Sheffield Health Partnership University NHS Foundation Trust —Sheffield
- £32,073 - £39,043 a year
- Full-time
- English
- Microsoft Office
- Master's degree
21h
Associate Dentist
Gatley Park Dental Practice —Gatley
- £47,831.06 - £174,009.84 a year
- Part-time
- Anatomy knowledge
- CAD
- Bachelor's degree
Quick apply
5d
Sales Associate (FTC) - Manchester
ALO —Manchester
- Weekend availability
- Sales
Quick apply
Regulatory Affairs Specialist
Arxada —Manchester
- Part-time
- Bachelor's degree
Project Manager
Intertek —Manchester
- Laboratory experience
- Microsoft Office
- Project management
Quick apply
Talent Acquisition Associate (12 month FTC, Manchester)
Fitch Group —Manchester
- Communication skills
Associate Product Manager
Finova —Salford
- Hybrid work
- Analysis skills
- Software development
- Agile
- Annual leave
- Employee assistance programme
R&D Tax Associate (Costings)
CBTax —Manchester
- Accounting
- Communication skills
Quick apply
Operations Associate (FTC) - Manchester
ALO —Manchester
- Part-time
- Sales
Quick apply
Project Manager - Stock Condition
Pennington Choices Ltd —Warrington
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Communication skills
- Health & wellbeing programme
- Annual leave
Operations Associate - North America
PHMG Careers —Manchester
- £28,000 a year
- Monday to Friday
- Sales
- Customer service
- Communication skills
Quick apply
2d
Paid Social Manager
Soar With Us —Manchester
- £40,000 - £45,000 a year
- Full-time
- Remote
- Communication skills
- Annual leave
- Life insurance
Quick apply
1d
Senior Internal Recruiter
CBTax —Manchester
Quick apply
Territory Manager Associate (North West)
Applied Medical Europe B.V. —Manchester
- Sales
- English
- Windows
12d
Senior Associate, Shareholder Services
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Financial services
- AI
Customer Success Management Associate
Moody's —Salford
- Presentation skills
- Bachelor's degree
- Travel
Accounts Payable Associate
Legends Global (Europe) —Salford
- Microsoft Excel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Service Support Specialist II
Phillips & Cohen Associates —Salford
- £27,000 - £30,000 a year
- Full-time
- Scripting
- Computer networking
- IT
Quick apply
2d
Customer Solutions Design Specialist (Aruba)
BT —Manchester
- Hybrid work
- Computer networking
2d

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end associate jobs near stalybridge, gtm

Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

Quick apply

Job details

Full-time
£27,000 - £30,000 a year
14 days ago

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

Quick apply

Refine Your Search

end associate jobs in stalybridge, gtm

Service Desk Analyst - Tier I

Trainee Clinical Associate Psychologist (Apprenticeship)

Associate Dentist

Sales Associate (FTC) - Manchester

Regulatory Affairs Specialist

Project Manager

Talent Acquisition Associate (12 month FTC, Manchester)

Associate Product Manager

R&D Tax Associate (Costings)

Operations Associate (FTC) - Manchester

Project Manager - Stock Condition

Operations Associate - North America

Paid Social Manager

Senior Internal Recruiter

Territory Manager Associate (North West)

Senior Associate, Shareholder Services

Customer Success Management Associate

Accounts Payable Associate

Service Support Specialist II

Customer Solutions Design Specialist (Aruba)

I want to receive the latest job alerts for end associate in stalybridge, gtm

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