2nd line support analyst Work, Jobs in Standish, Gtm (with Salaries)

2nd Line Support Analyst
Sharp —Stockport
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
Service Desk Analyst (2nd Line)
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
2nd Line IT Support Analyst
Mission Mars (Head Office) —Manchester
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Azure
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Service Desk Analyst
Brabners —Liverpool
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
IT Business Systems Support Analyst
NewPrinces Group —Liverpool
- Azure
- Customer service
- ERP systems
- Annual leave
1st Line Maintenance Analyst
Betfred —Warrington
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
11d
CDD Analyst
Allica Bank —Manchester
- Full-time
- Hybrid work
Senior ePMO Analyst
The Very Group —Liverpool
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee discount
Quick apply
Hybrid BA-Project Delivery
Kaleida —Manchester
- SQL
- Analysis skills
- Travel
- Free parking
- Annual leave

More jobs to discover

Find similar jobs that you might be interested in.

Service Desk Analyst (2nd Line)
FluidOne —Chorley
The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make…
1st line Service Desk Analyst
Clear Business —Sale
Able to provide high quality interactions, displaying confident and assured levels of service in support of our internal customers.
£24,500 - £28,175 a year
Quick apply

I want to receive the latest job alerts for 2nd line support analyst in standish, gtm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

2nd line support analyst jobs near standish, gtm

2nd Line Support Analyst

Sharp -
Stockport

Apply Now

Job details

Permanent | Full-time

Benefits

Annual leave
Discounted gym membership
Life insurance

Qualifications

Microsoft Windows Server
Azure
Operating systems
Firewall
Virtualisation
IT support
Communication skills

Full job description

Company Name:

Sharp Business Systems UK PLC

Location:

Stockport

Advert Closing Date:

Job Number:

JO-2605-2660

Work Type:

Permanent / Full Time

2nd Line Support Analyst in Stockport required

Location: Stockport

Hybrid working: 3x in the office, 2x from home

Are you personable, technically minded, and ready to take the next step in your IT career? Sharp IT Services is looking for a 2nd Line Support Analyst to join our helpdesk team in Stockport. If you enjoy solving problems, providing outstanding client service, and developing your technical skills, we’d love to hear from you.

What You’ll Be Doing

You will deliver high quality technical support and maintain strong communication throughout when dealing with our valued clients. Reporting directly to the Helpdesk Manager, you’ll play a key role in managing and resolving support requests while helping us maintain our excellent reputation and client satisfaction.

Your responsibilities will include:

Owning, updating, and progressing support tickets to give clients confidence in our service.

Meeting Key Performance Indicators (KPIs) to ensure high standards of service delivery.

Organising and prioritising your daily workload to meet client expectations efficiently.

Using your technical knowledge to resolve issues and escalate where necessary.

Communicating clearly, professionally, and positively with clients and colleagues.

Actively developing your technical skills and contributing to team productivity.

Representing Sharp IT Services professionally to support client retention and business growth.

What We’re Looking For

We’re seeking a motivated team player with a passion for IT and a strong client-service mindset. You’ll ideally bring:

A friendly, professional, and approachable attitude
A strong desire to grow your skills in IT support
Excellent verbal and written communication skills
At least 2 years’ experience in IT support
Intermediate knowledge of:
- Microsoft Server and Desktop Operating Systems
- Microsoft 365 and Azure
- Virtualisation, Networking, Firewalls, and Cyber Security
Basic understanding of backup solutions and antivirus tools
Awareness of Remote Monitoring and Management (RMM) tools

What You’ll Get in Return

We value our people and invest in their growth. When you join Sharp IT Services, you’ll benefit from:

26 days of annual leave, plus bank holidays
life insurance, dental, and critical illness cover
O2 mobile discounts
Study support for relevant professional certifications
Discounted gym membership
A clear pathway for career development in a supportive environment

Ready to Apply?

This is a fantastic opportunity to join a professional and friendly team where your skills and ambition will be recognised and nurtured. If you're ready to make an impact and grow your IT career, apply now and become part of the Sharp IT Services team.

Apply Now

Refine Your Search

2nd line support analyst jobs in standish, gtm

2nd Line Support Analyst

Service Desk Analyst (2nd Line)

1st line Service Desk Analyst

2nd Line IT Support Analyst

Service Desk Analyst

IT Business Systems Support Analyst

1st Line Maintenance Analyst

CDD Analyst

Senior ePMO Analyst

Hybrid BA-Project Delivery

More jobs to discover

I want to receive the latest job alerts for 2nd line support analyst in standish, gtm

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected