Line support engineer Work, Jobs in Standish, Gtm (with Salaries)

1st Line Support IT Engineer
Evolve BG Ltd —Wigan
- £26,299 a year
- Monday to Friday
- Customer service
- IT
Quick apply
9d
3rd Line IT Engineer
MCS Group —Ormskirk
- £45,000 - £55,000 a year
- 8 hour shift
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
2d
Multi Skilled Engineer
Muller Skelmersdale —Skelmersdale
- £59,778 a year
- Full-time
- Maintenance
- Analysis skills
- Programmable logic controllers
- Annual leave
Quick apply
1d
Electrical Apprentice
Systems adi Group Limited —Liverpool
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Data Processor (Engineering)
XAIS-PTS —Preston
- From £26,436.80 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Driving
- Flexitime
Quick apply
Gas Engineer
Progress Housing Group Ltd —Leyland
- £43,907 a year
- Customer service
- Maintenance
- Driving
1d
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Azure
- Windows
- AWS
2nd Line Support Engineer
razorblue Careers —Salford
- £29,500 a year
- Hybrid work
- Azure
- English
- Microsoft Office
- Life insurance
- Referral programme
Quick apply
1d
Production Line Leader - AM Shift 6am - 2pm
Expac (Preston) Ltd —Leyland
- £12.96 - £13.21 an hour
- Overtime
- Organisational skills
- In-person
- Leadership
- Free parking
Quick apply
6d
Mobile Technician
Veolia Energy & Utility Services UK Limited —Wigan
- £40,000 - £46,000 a year
- Monday to Friday
- Maintenance
- Programmable logic controllers
- Driving
- Annual leave
- Employee discount
Quick apply
Business Systems Support Engineer I
Brand Addition —Manchester
- Full-time
- Hybrid work
- Software troubleshooting
- ERP systems
- SQL
Quick apply
IT Operations Engineer
ARO —Liverpool
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
- Employee assistance programme
Quick apply
Infrastructure Engineer
FluidOne —Chorley
- £50,000 - £60,000 a year
- Full-time
- Travel
- Computer networking
- IT
- Employee assistance programme
Quick apply
9d
1st Line Support Engineer
Humnize —Stockport
- £26,000 - £28,000 a year
- Communication skills
Engineer
Saputo Inc. —Kirkby
- Full-time
- Engineering
- Free parking
- Employee discount
Mechanical Design Engineer
Mechanical engineering jobs —Manchester
- £500 a day
- Mechanical knowledge
2h
Engineer Technician
Saputo Inc. —Kirkby
- Full-time
- Engineering
- Maintenance
- Communication skills
- Free parking
- Employee discount
Integration Engineer
BAE Systems —Warton
- From £51,772 a year
- Hybrid work
- Engineering
- No degree
7d
IT Services Engineer
Sysco —Warrington
- Full-time
- Azure
- Customer service
- Windows
- Employee discount
1d
Shift Electrician
Essity —Skelmersdale
- Full-time
- Maintenance
- Programmable logic controllers
- Annual leave
- Employee discount
7d

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1st Line Support IT Engineer

Evolve BG Ltd -
Wigan

Quick apply

Job details

£26,299 a year
9 days ago

Qualifications

Customer service
LAN
ITIL
IT support
IT

Full job description

Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling.

Job Summary

As a 1st Line IT Support Engineer, you will be the first point of contact for IT related queries. You will provide technical support to customers via phone, email and in person. You will diagnose Basic IT Issues, escalate more complex problems and ensure customers receive a high level or service.

The role is based in our Head office in Wigan and you will also be required to work onsite in our customers locations.

The working hours are Monday Friday on a shift bases between the hours of 7am & 6pm.

Key Accountabilities

Provide technical support in line with Service Level Agreements (SLAs).
Troubleshoot and resolve IT issues, escalating when necessary.
Maintain IT hardware, software, and asset management.
Ensure IT services are available during core operational hours.
Identify and suggest permanent solutions for recurring issues.
Monitor and maintain IT systems to improve performance
Maintain accurate records of service tickets, incidents, and resolutions.
Ensure adherence to IT security policies and corporate procedures.
Manage IT documentation and ensure it remains up to date.

About you:

Previous experience in a IT support role and/or experience with IT ticketing systems
General knowledge of service and application delivery, preferably to have successful service level agreement accomplishments.
Understanding and preferable experience of ITIL processes and service delivery software is advantageous.
Good knowledge of IT technologies.
A good analytical mind, able to tackle a problem from different angles and make decisions quickly.
Excellent interpersonal skills.Team Orientated.
Ability to conduct and direct research into IT issues and products as required.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed. Keen attention to detail.
Evidence potential for analytical, evaluative, and problem-solving abilities.
The ability to effectively prioritise and execute tasks in a high-pressure environment is advantageous.
Strong customer service orientation.

Why Evolve?

At Evolve, you'll be joining a dynamic and passionate team that's committed to building something special. We offer a competitive compensation package, a collaborative work environment, and the opportunity to make a real impact on our company's success.

We have created a working environment where you can be yourself and give your all. You will be called on to out-think the competition and work closely with your colleagues to produce innovative ideas and deliver impressive results for our customers. This is your chance to be effective, and impressive performance will take you far.

To find out more information about what its like to work for us and our benefits, visit www.evolvebg.co.uk/careers/

Evolve is an Equal Opportunity Employer

All openings will be filled based on qualifications without regard to race, colour, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law.

Quick apply

Refine Your Search

line support engineer jobs in standish, gtm

1st Line Support IT Engineer

3rd Line IT Engineer

Multi Skilled Engineer

Electrical Apprentice

Data Processor (Engineering)

Gas Engineer

3rd Line Support Engineer

2nd Line Support Engineer

Production Line Leader - AM Shift 6am - 2pm

Mobile Technician

Business Systems Support Engineer I

IT Operations Engineer

Infrastructure Engineer

1st Line Support Engineer

Engineer

Mechanical Design Engineer

Engineer Technician

Integration Engineer

IT Services Engineer

Shift Electrician

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