General Assistant – Hotel Operations
Location: Mansfield City Centre
We are looking for a reliable, hardworking, and flexible General Assistant to join our hotel team.
This is a varied role that requires a positive attitude, excellent customer service skills, and the ability to work across different departments within the hotel.
Key Requirements
- Must be available to work any day of the week, including weekends.
- Flexible to work morning and evening shifts.
- Friendly, professional, and customer-focused.
- Able to work independently and as part of a team.
- Previous hotel, hospitality, reception, housekeeping, or bar experience is desirable but not essential as training can be provided.
Morning Shift Responsibilities
- Reception and guest service duties, including check-ins, check-outs, and handling guest enquiries.
- Housekeeping duties, including cleaning guest rooms and public areas.
- Ensuring high standards of cleanliness and presentation throughout the hotel.
Evening Shift Responsibilities
- Reception duties and guest assistance.
- Bar service, including serving drinks and maintaining a clean and organised bar area.
- Providing excellent customer service to hotel guests.
What We Offer
- Competitive rate of pay.
- Training and development opportunities.
- Supportive and friendly working environment.
- Opportunity to gain experience across multiple areas of hotel operations.
If you are flexible, dependable, and enjoy working in a fast-paced hospitality environment, we would love to hear from you.
Apply today with your CV and a brief cover note outlining your availability.
Job Types: Full-time, Part-time, Permanent, Fixed term contract, Zero hours contract
Pay: £12.71 per hour
Work Location: In person