We’re looking for a driven and ambitious Commercial Support Analyst to support and elevate our Warehouse & Transport commercial activities. Through tender coordination, data-led insights, and customer analysis, you’ll play a key role in delivering high-quality, commercially viable solutions.
This opportunity is ideal for someone eager to build a career in the supply chain and logistics industry, take on increasing responsibility, and make a meaningful impact within a high-performing and growing commercial team.
Key Responsibilities:
- Support the preparation and submission of tender documents and RFQs, ensuring all deadlines are met
- Produce high-quality written responses to tender submissions
- Maintain and update client and prospect records within CRM systems (including active, won, and lost opportunities)
- Complete RFQ/Tender opportunity summaries and support the triage process with key stakeholders
- Ensure accurate and timely updates to CRM systems for weekly pipeline reporting
- Liaise with customers via phone and email to gather required information for quotations and tender responses
- Prepare presentations and commercial materials using PowerPoint, Excel, and Visio
- Manage and maintain Commercial SharePoint folders and document structures
- Ensure tender templates are up to date, accurate, and consistently maintained
- Support lead generation activities and provide market insights and updates
- Develop knowledge across all W&T services and wider group business offerings
- Build and maintain strong working relationships with internal teams and overseas partners
- Uphold a professional company image with all clients and stakeholders
- Complete training as required and support wider team activities as needed
What We’re Looking For:
- Experience in supporting tender proposals and responses (desirable)
- Background within warehousing, transport, or logistics (minimum 1 year preferred)
- Strong attention to detail with excellent written and verbal communication skills
- Ability to understand RFQ and quotation requirements to support proposal development
- Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
- Excellent organisational skills with the ability to work under pressure and meet deadlines
- Customer-focused with strong problem-solving ability
- Confident communicator, able to engage with stakeholders at all levels
- High level of computer literacy and telephone skills
- Resilient, proactive, and eager to learn and grow within a commercial environment
- Team player with a professional, courteous approach at all times
Don’t worry if you don’t have everything in this list - we value drive, mindset, and a willingness to grow.
Benefits
Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:
- Competitive Salary: We value your skills and commitment.
- Discretionary Bonus: Because your hard work deserves to be rewarded.
- Pension Scheme: We've got your future covered.
- Annual Salary Review: Your growth matters to us.
- Free Eye Test and up to £69 Vouchers towards Glasses: Taking care of your vision.
- Interest-Free Company Loan: We're here to support you.
- Free On-Site Parking: Convenient and hassle-free.
- Referral Bonus £750: Spread the word and earn some extra cash.
- Care First Lifestyle Programme: Because your well-being matters.
- Flu Jabs Annually: Stay healthy, on us.
- Group Life Policy: We've got you covered.
- Electric Vehicle Charging Points at Work: Embrace sustainable transport
- Flexible Career Pathway: Grow with us!
- Supply Chain Academy: We create, deliver and manage learning that strengthens our organisation and the wider supply chain.
- Enhanced Holiday Scheme: we believe loyalty should be rewarded.
- Apprenticeships: Earn while you learn we offer apprenticeships that build talent in vital areas like technology, people, finance, operations and much more.
- Private Health Care: We are committed to your wellbeing.
If you’re passionate about logistics and thrive in a fast-paced environment, we encourage you to apply!
