It support analyst Work, Jobs in Stockwood, Bst (with Salaries)

IT Support Analyst
Atlas Copco Group —Bristol
- Hybrid work
- Azure
- Windows
- Microsoft Office
13d
Application Support Analyst
Equisoft —Bath
- £27,000 a year
- Full-time
- Hybrid work
- Life insurance
Service Desk Analyst
University of Bristol —Bristol
- £32,080 - £35,608 a year
- Weekend availability
- Maintenance
- University
- IT
1d
Application Support Analyst
Civica —Bristol
- Full-time
- Remote
- Customer service
- Continuous improvement
- Annual leave
- Referral programme
Quick apply
1d
Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week
Deloitte —Bristol
- Part-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
4d
IT Provision & Compliance Analyst
TLT —Bristol
- Full-time
- Hybrid work
- Windows
- IT
ICT Service Desk Analyst Trainee
HFT —Bristol
- £26,747.82 a year
- Full-time
- Customer service
- Communication skills
Quick apply
21h
Service Desk Analyst
Sysco —Portishead
- Full-time
- Bilingual
- Customer service
- English
Service Desk Analyst
Gardiner Bros —Eastington
- Up to £28,500 a year
- Full-time
- Customer service
- Windows
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Senior Service Desk Analyst (DV Security Clearance)
CGI —Chippenham
- Full-time
- DevOps
- Agile
- IT
Quick apply
Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Software troubleshooting
- Employee assistance programme
Quick apply
Service Desk Analyst - Swedish Speaking
Sysco International —Portishead
- Full-time
- Remote
- Bilingual
- Customer service
- English
Quick apply

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IT Support Analyst

Atlas Copco Group -
Bristol

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Job details

13 days ago

Qualifications

Power BI
TCP
Azure
Incident management
SCCM
LAN
Windows
Microsoft Office
DHCP
Bachelor's degree
ITIL
IT support
ServiceNow
TCP/IP
Business
Communication skills
Active Directory
Intune

Full job description

Your role

As a IT Support Analyst, reporting to the IT Service Manager, be responsible for the availability and operational delivery of Vacuum Technology Business Area (VT BA) IT systems and services at VT BA site facilities EMEA primarily to UK and Ireland to the agreed levels of service (SLA), taking account of the changing or variable, demands of the business and seeking continuously and proactively to improve services in the most cost-effective and timely manner.

You will

Deliver second-line IT support to end users across Burgess Hill and regional EMEA sites including UK and Ireland, covering hardware, software, printers, scanners, mobile devices, kiosk environments, and desktop applications.
Respond to incidents and service requests escalated from the global Service Desk ensuring timely resolution and accurate documentation in line with ITIL® processes.
Carry out device lifecycle management including procurement, imaging, deployment, patching, and decommissioning using tools such as Intune, SCCM, and Autopilot.
Coordinate local backup tape handling, storage, and shipping in compliance with disaster recovery and business continuity procedures.
Liaise with network and server teams for site-level infrastructure tasks including Share permissions, break/fix, LAN patching, Wi-Fi access, firewall requests, and user connectivity and other needed requests.
Maintain an accurate hardware/software asset inventory and CMDB records, using ServiceNow and Power BI reporting for compliance, hygiene, and audit tracking.

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

2+ years’ experience in a second-line IT support or desktop support role within a multi-site or regional organisation.
Proven experience supporting Microsoft Windows, Office 365, printers, mobile devices, client imaging, and hardware troubleshooting.
Proficiency in using ITSM platforms (preferably ServiceNow) to manage incidents, requests, and assets.
Experience with Microsoft Intune, SCCM, and Autopilot for managing and deploying devices.
Strong understanding of ITIL-based practices including incident management, service requests, knowledge creation, and change management.
Basic understanding of networking principles (TCP/IP, DHCP, OSI model), Wi-Fi access, and cabling standards.
Familiarity with Active Directory and Azure AD concepts.
Clear and effective communicator, both written and verbal, with experience in creating documentation and service descriptions.

In return, we offer

Culture of trust and accountability
Lifelong learning and career growth
Innovation powered by people
Comprehensive compensation and benefits
Health and well-being

Job location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our office in Bristol, United Kingdom (GB).

Company: Atlas Copco Group

Functional area:

Information Technology

Location:

UK - United Kingdom

City:

Bristol

On-site/remote:

Hybrid

Brand:

Atlas Copco

Company Name:

Edwards Vacuum, LLC

Date of Posting:

June 10, 2026

Last day to apply:

August 2, 2026

Apply for this position

Apply Now

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it support analyst jobs in stockwood, bst

IT Support Analyst

Application Support Analyst

Service Desk Analyst

Application Support Analyst

Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week

IT Provision & Compliance Analyst

ICT Service Desk Analyst Trainee

Service Desk Analyst

Service Desk Analyst

Senior Service Desk Analyst (DV Security Clearance)

Senior Service Desk Analyst

Service Desk Analyst - Swedish Speaking

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