aftersales manager Work, Jobs in stone, sts (with Salaries)

Aftersales Manager
Lookers —Stoke-on-Trent
- £50,000 - £70,000 a year
- Full-time
- Customer service
- Annual leave
Quick apply
3d
Aftersales Manager
Read Hyundai Burton —Burton-On-Trent
- £35,000 - £65,000 a year
- Full-time
- Management
- Customer service
- In-person
Quick apply
4d
Warranty Administrator - Stafford Audi
Audi —Stafford
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Warranty Administrator - Stafford Audi
Swansway Garages —Stafford
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
12d
Parts Manager
Lookers —Wolverhampton
- £45,000 a year
- Full-time
- Customer service
- Annual leave
Quick apply
10d
Regional Head of Business
Command —Macclesfield
- £65,000 - £70,000 a year
- Weekend availability
- Organisational skills
- IT
- Communication skills
Quick apply
Aftercare/Service Manager
Hilton Garage —Derby
- From £15 an hour
- Full-time
- Customer service
- Supervising experience
- In-person
Quick apply
9d
Retail Customer service & Sales Advisor
PJH Group —Wolverhampton
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Phone etiquette
- Free parking
- Work from home
Quick apply
Trainee Service Advisor
The Roxburghe Group —Walsall
- £18,000 - £21,000 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
Quick apply
2d
Mobile Engineer
JC Payne —Aldridge
- Communication skills
- Time management
Warehouse Operative - Chinese Speaking
Super Smart Service —Lichfield
- £28,000 - £32,000 a year
- Weekend availability
- IT
- In-person
- Communication skills
- Free parking
Quick apply
4d
Warehouse Operative-Chinese Speaking
Super Smart Service Ltd —Lichfield
- £28,000 - £32,000 a year
- Weekend availability
- English
- Bachelor's degree
- IT
- Free parking
Quick apply
4d
Warehouse Management Trainee-Chinese Speaking
Super Smart Service Ltd —Lichfield
- From £27,000 a year
- Overtime
- English
- Bachelor's degree
- In-person
- Free parking
Quick apply

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Parts Manager
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Aftersales Manager

Lookers -
Stoke-on-Trent

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Job details

Permanent | Full-time
£50,000 - £70,000 a year
3 days ago

Benefits

Annual leave
Tech scheme
Discounted gym membership

Qualifications

Driving Licence
Customer service

Full job description

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Stoke BMW

Contract Type: Full Time, Permanent
Hours: (44 hours per week) Monday to Friday 8am to 6pm
Salary: Up to £70,000 OTE (including basic up to £50,000 - £55,000, plus bonus) Depending on Experience

Are you looking for a career-defining role and longing to be part of something exciting? We are looking for an ambitious and talented Aftersales Manager to lead the aftersales team.

As a Aftersales Manager, you will act as a role model for customer service excellence for the team, always leading by example. You'll develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will be reporting into the General Manager and be responsible for Service Advisors, Technicians and the Parts team. This is an opportunity not to be missed!

You'll be looking after a busy and professional department where your remit will be to manage all aspects of the department, ensuring a consistently high level of performance is met. From the day to day running of the Workshop, managing the Technicians / Mechanics to achieve maximum productivity, making sure that the Service Advisors are very customer focused and achieved upselling targets to budget and KPI monitoring.

Responsibilities

Assist in providing guidance, training and appraisals to each of the Service team to encourage a forward-thinking attitude which will help them achieve their full potential
Maximise customer satisfaction by treating everyone as an individual and delivering an exceptional service experience
Monitor department performance against budget, identify any shortfall and implement plans to improve the performance
Analyse local market statistics to identify opportunities within the territory
Organise departmental forecasts and reports in a clear and timely manner
Manage and own our Customer Satisfaction

You will have prior experience in a similar premium automotive environment with a proven track record in transactional aftersales and delivering exceptional customer service experiences. You will have experience in leading a highly motivated team and know how to get the best out of each team member. A full UK driving licence is required for this role.

Core Benefits:

Competitive salaries with structured pay scales and progression as you grow within the business
Generous annual leave that increases with your length of service
Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave
Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

Eyecare vouchers to help cover vision care needs
Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
Dental insurance for everyday dental care and unexpected treatments
Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
Free will writing services to help plan for the future
Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

Discounted gym memberships to support an active lifestyle
Travel insurance to help you explore with confidence
Access to home and technology vouchers
bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.

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Refine Your Search

aftersales manager jobs in stone, sts

Aftersales Manager

Aftersales Manager

Warranty Administrator - Stafford Audi

Warranty Administrator - Stafford Audi

Parts Manager

Regional Head of Business

Aftercare/Service Manager

Retail Customer service & Sales Advisor

Trainee Service Advisor

Mobile Engineer

Warehouse Operative - Chinese Speaking

Warehouse Operative-Chinese Speaking

Warehouse Management Trainee-Chinese Speaking

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