About the role
We’re looking for an Infrastructure & Network Engineer to join our Technology team supporting One Stop’s core IT infrastructure across our datacentre and cloud environments.
This is a hands-on, technical role supporting both day-to-day operations and delivering infrastructure projects across networking, servers, and virtualisation platforms.
You’ll work closely with the infrastructure team to maintain a reliable, secure, and scalable environment supporting our stores, distribution sites, and support centre.
You will be responsible for
-
Support and maintain core infrastructure: Windows Server, Active Directory, DNS, DHCP
-
Manage Microsoft 365 / Entra ID environments
-
Maintain server hardware (Dell, SuperMicro) and storage (SAN, NAS)
-
Investigate and resolve incidents and escalations
-
Work with internal teams and third parties to troubleshoot issues
-
Support network infrastructure (Cisco switching – Core, Access, Datacentre)
-
Maintain firewalls and network security controls
-
Assist with firmware upgrades and network changes
-
Troubleshoot connectivity issues
-
Support Nutanix and Hyper-V platforms
-
Assist with patching, upgrades, and platform maintenance
-
Monitor performance and capacity
-
Ensure platform availability
-
Support delivery of infrastructure projects (upgrades, migrations, new tech)
-
Assist with network refreshes and platform implementations
-
Work alongside Infrastructure Manager and Solutions Architect
-
Ensure minimal disruption during delivery
-
Support patching and vulnerability remediation
-
Maintain secure, best-practice-aligned systems
-
Assist with security alerts and risk response
-
Collaborate with Cyber Security team
-
Follow ITSM processes (Incident, Change, Problem Management)
-
Participate in out-of-hours support and maintenance
-
Maintain clear system and change documentation
You will need
-
3+ years’ experience in an infrastructure or technical support role
-
Strong knowledge of Windows Server, Active Directory, DNS, DHCP, and Azure / Entra
-
Solid understanding of networking fundamentals (switching, VLANs, basic routing)
-
Experience supporting live production environments
-
Strong troubleshooting and problem-solving skills
-
Full UK driving licence and access to own transport (travel to sites required)
-
Experience with Cisco networking (switching, firewalls)
-
Knowledge of virtualisation platforms (Nutanix, Hyper-V)
-
Experience with Microsoft Azure or hybrid environments
-
Familiarity with endpoint management tools (SCCM, Intune, ManageEngine)
-
Exposure to infrastructure projects or migrations
Qualifications
-
Relevant IT degree or equivalent experience
-
Industry certifications (e.g. Cisco CCNA, Nutanix, Microsoft) are advantageous
Whats in it for you?
One Stop is committed to making everyday life easier for our customers! With a strong presence in local communities, we offer a wide range of quality products at great value, alongside friendly and helpful service. As part of the Tesco Group, One Stop combines the benefits of a large organisation with the close-knit feel of a neighbourhood store. We’re passionate about creating a welcoming environment for both our customers and our colleagues and we’re always looking for enthusiastic individuals to join our growing team!
Flexible Working
We know life looks a little different for each of us. That’s why at One Stop, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
One Stop Benefits
At One Stop, we value our colleagues just as much as our customers — and that’s reflected in the wide range of benefits we offer.
To explore the full list of colleague benefits, please click here and scroll to the bottom of our Careers Page.
*As a proud subsidiary of the Tesco Group, One Stop operates as an independent business. This means that while we share the same values, the benefits we offer may differ from those available at Tesco.*
Community Involvement
At One Stop, being part of the community is at the heart of everything we do. From supporting local charities and groups to partnering with national organisations, we’re proud to give back in meaningful ways.
Over the past decade, we’ve raised over £10.4 million for good causes and donated the equivalent of 1.6 million meals through our partnerships with FareShare and Olio, helping to reduce food waste and support those in need.
Working with us means you’ll have the chance to make a real difference whether it’s climbing mountains, running marathons, or simply organising a local raffle, our colleagues go the extra mile to support the causes they care about.
Diversity & Inclusion at One Stop
At One Stop, everyone is welcome. We’re proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives, and experiences of our colleagues. Everyone is treated fairly and with respect. Diversity and inclusion are at the heart of our values.
As a Disability Confident Leader (Level 3), we’re committed to creating an accessible and supportive environment for all. We offer reasonable adjustments throughout the recruitment process, including interviews, to ensure every candidate has a fair opportunity to succeed. For further information on the accessibility support we can offer, please Click here.
Our six colleague networks Armed Forces, Disability, LGBTQ+, Families & Carers, Race & Ethnicity, and Women help foster a safe, supportive environment where everyone can thrive and be themselves. For more information about our networks please Click here
**********************************************************************************
*One Stop have the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. As such we would highly encourage you to submit your application as soon as you can.*
About Us
.
