Technical business analysts Work, Jobs in Stone, Sts (with Salaries)

Business Analyst
Echo Managed Services —Walsall
- Full-time
- Salesforce
- English
- Bachelor's degree
- Free parking
- Employee discount
Projects & Transformation - Project Manager
OSB Group —Wolverhampton
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Agile
Software Tester, PAM
bet365 —Stoke-on-Trent
- Full-time
- Hybrid work
- APIs
Quick apply
Senior Systems Administrator
Muller Group —Market Drayton
- Full-time
- Microsoft Office
- Travel
- IT
- Employee discount
- Bereavement leave
14d
Laboratory Quality Analyst
Saur Europe —Stoke-on-Trent
- £33,000 - £38,000 a year
- Full-time
- Data analysis skills
- Laboratory experience
- Microsoft Office
Quick apply
Commercial Analyst
Radius Limited —Crewe
- Full-time
- Microsoft Excel
- Microsoft Access
- SQL
Quick apply
Assistant Developer
Harper Adams University —Newport
- £32,080 - £34,610 a year
- Full-time
- University
- SharePoint
- Communication skills
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HR Analyst
Safran —Wolverhampton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Analytical Development Analyst
Bespak —Holmes Chapel
- £25,000 - £27,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
FP&A Analyst
Reconomy —Telford
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
Reporting and Data Analyst (Tableau)
Safran —Wolverhampton
- Full-time
- SQL
- Software development
Junior Commercial Analyst
Radius Limited —Crewe
- Full-time
- Microsoft Excel
- Microsoft Access
- SQL
Quick apply
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Technical Services Engineer
HSL Compliance Limited —Cannock
- £15.10 an hour
- In-person
- Annual leave
- Sick pay
Quick apply
Finance Analyst
RAC —Walsall
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Annual leave
- Flexible schedule

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Business Analyst

Echo Managed Services -
Walsall

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Job details

Full-time

Benefits

Free parking
On-site gym
Company pension
Employee discount
Gym membership
On-site parking

Qualifications

Jira
Waterfall
Salesforce
Business analysis
Visio
English
Bachelor's degree
Confluence
Agile
Business
Communication skills
Information Technology

Full job description

Job Title Business Analyst

Location Walsall, West Midlands

Package Competitive

Echo Managed Services are looking for an experienced and highly analytical Business Analyst to join our Software Services team. Based in our Walsall office, you will be part of a high‑performing Business Analysis practice supporting the successful implementation, enhancement, and optimisation of our SaaS billing and CRM products.

The Role:

Working closely with clients, technical teams, and product specialists, the Business Analyst will translate business needs into clear, actionable requirements and support delivery across the full project lifecycle. This role is ideal for someone who thrives in a dynamic environment, enjoys problem‑solving, and can confidently engage with stakeholders at all levels.

Key Responsibilities

Support the implementation of our SaaS billing and CRM platform across discovery, business process alignment, development, UAT, and go‑live.
Provide analytical support for legacy billing products, including issue investigation, change request evaluation, and impact assessments.
Develop a deep understanding of our products to demonstrate features and support successful client adoption.
Capture, interpret, prioritise, and refine business requirements, producing high‑quality user stories, acceptance criteria, and functional specifications.
Maintain and groom client‑specific product backlogs in collaboration with Product and Engineering teams.
Identify opportunities for product enhancements and contribute to roadmap discussions.
Act as the key liaison between clients and technical teams, ensuring clarity and alignment on requirements and design decisions.
Communicate complex scenarios and technical concepts to non‑technical stakeholders in a clear and structured way.
Build strong relationships across client organisations and internal teams to support successful delivery outcomes.

What You’ll Need:

Competencies / Experience / Knowledge

Minimum 6 years’ experience as a Business Analyst, including experience working with international/off‑shore teams.
Strong background in producing functional specifications, user stories, and acceptance criteria.
Skilled in shaping work packages to support effective delivery and estimation.
Proficient with process‑modelling tools such as Microsoft Visio.
Hands‑on experience with Jira and Confluence.
Familiarity with Lucidchart, Miro, or similar whiteboarding tools.
Experience working across both Agile and Waterfall methodologies.
Excellent analytical, communication, and stakeholder‑management skills.
Exceptional spoken English and confident communication style.
Familiarity with utility billing systems and CRM applications.
Experience with Salesforce (Salesforce certifications highly advantageous).

Education / Qualifications

Bachelor’s degree in Business, Operations, IT, or a related field.
Business Analysis certifications (e.g., CBAP, CCBA, or equivalent) are an advantage.

What You’ll Get in Return:

A competitive salary
Pension scheme with employer contributions
20 days holiday + bank holidays
A supportive and collaborative work environment where your ideas and contributions are highly valued
Mentorship and guidance from experienced professionals
24/7 GP service.
Access to my premier benefits – store discounts.
Employee Well-being programme
Free onsite parking
Onsite Gym

Who we are:

Part of the South Staffordshire group, Echo Managed Services is a leading provider of billing software and outsourced customer service solutions. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth. Join our team and become part of a forward-thinking organisation that values collaboration, integrity, and continuous improvement.

Apply Now

Refine Your Search

technical business analysts jobs in stone, sts

Business Analyst

Projects & Transformation - Project Manager

Software Tester, PAM

Senior Systems Administrator

Laboratory Quality Analyst

Commercial Analyst

Assistant Developer

HR Analyst

Analytical Development Analyst

FP&A Analyst

Reporting and Data Analyst (Tableau)

Junior Commercial Analyst

Technical Services Engineer

Finance Analyst

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