Assistant case manager Work, Jobs in Stroud, Gls (with Salaries)

Assistant Case Manager
Family Wise Limited —Calne
- £26,000 - £28,000 a year
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
Assistant Manager
Boots —Cirencester
- Weekend availability
- IT
- Leadership
- Employee assistance programme
- Employee discount
Group Manager
Gloucestershire County Council —Cheltenham
- £63,132 - £68,342 a year
- Hybrid work
- English
- Presentation skills
- Organisational skills
- Annual leave
- Employee assistance programme
1d
BANK Theatre Assistant / Healthcare Assistant (HCA) – Private Hospital – Bristol
Northwood Hospital —Stoke Gifford
- £15 an hour
- Weekend availability
- BLS Certification
- Patient care
- In-person
- Free parking
Quick apply
10d
Theatre Assistant / Healthcare Assistant (HCA) – Private Hospital – Bristol
Northwood Hospital —Stoke Gifford
- From £26,000 a year
- Weekend availability
- BLS Certification
- Patient care
- In-person
- Free parking
- Sick pay
Quick apply
10d
Dispenser
Boots —Ledbury
- £13.92 - £16.64 an hour
- Part-time
- IT
- Employee assistance programme
- Employee discount
Associate Assistant Practitioner - AAC
North Bristol NHS Trust —Bristol
- £25,760 - £27,476 a year
- Full-time
- IT
4d
Team Leader Care bank
Care UK —Yate
- £15.19 an hour
- Care plans
- Annual leave
- Employee discount
8d
Night Team Leader
Care UK —Yate
- £15.19 an hour
- Night shift
- Care plans
- Annual leave
- Employee discount
8d
Male Support Worker
ILS Case Management —Swindon
- £15 an hour
- Part-time
- English
- Human resources
- Free parking
- Annual leave
14d
Team Leader Care Nights
Care UK —Yate
- £15.19 an hour
- Night shift
- Care plans
- Annual leave
- Employee discount
8d

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Assistant Case Manager

Family Wise Limited
Calne

Quick apply

Job details

Full-time
£26,000 - £28,000 a year

Qualifications

Microsoft Excel
English
Microsoft Office
Problem-solving
IT
Communication skills
Time management

Full job description

Assistant Case Manager

Working Hours: Full-time - 10am-6pm or 9am-5pm (depending on business needs)

Location: 19 High Street, Calne, Wiltshire SN11 0BS (office-based)

About us

Family Wise is a rapidly growing probate research and genealogy firm based in Calne, Wiltshire. We're a close-knit team who thrive on open communication, working at pace and transparency. This role involves detailed research, logical problem-solving, and helping families navigate complex estate matters. If you love following processes, working with data, and getting stuck into meaningful research that makes a real difference, this could be the role for you. We value precision, independence, and people who can think laterally when the research or the task at hand gets tricky.

Job Overview
The Assistant Case Manager role is vitally important to the business. They are responsible primarily for ensuring that we correctly administrate the estates we deal with, and as such are required to have strong research and management skills. They are also our primary liaison with both clients and our own research team. They must be willing to be part of a close-knit and vibrant team, whilst also being able to work independently and manage their own workflow as well as that of others.

Duties

Managing the daily allocation of case work and coordinating work across the research team
Conducting high quality genealogical and probate research, recording findings in precise case notes
Tracing individuals as part of family units, working both forwards and backwards through history
Liaising with beneficiaries, solicitors, and organisations in a sensitive, timely and straightforward manner
Supporting estate administration processes and identifying necessary steps to progress cases
Preparing letters and documentation, and effectively managing incoming and outgoing communications
Using our CRM system to maintain accurate records and case status updates
Managing incoming notes from sub-contractors and issuing quarterly updates

Essential Skills & Experience

Comfortable working both independently and as part of a team
Problem-solving skills and the ability to think laterally when research hits a wall
Ability to follow logical processes while staying adaptable when needed
Comfortable in a customer-facing environment, dealing with sensitive situations
Ability to produce accurate work under pressure
Ability to work in a loud open office
Ability to multi-task and manage changing priorities
Significant experience tracing individuals through historical records
Previous experience in a public-facing role
Strong problem-solving ability and the confidence to think independently
Naturally analytical and able to identify patterns, inconsistencies, and next steps
Able to use initiative and make sound decisions in a fast-paced environment

What We Offer

Benefits and rewards programme
Staff Appreciation Schemes
Career Development and Progression Opportunities

How to Apply
Please submit a CV and cover letter explaining your interest and any relevant experience. Please send this to our HR Director via email to [email protected]

Applications without a cover letter will not be considered. Please ensure you include details of your previous genealogy and research experience.

Shortlisted applicants may be asked to complete a practical assignment designed to assess:

Genealogical and probate research ability
Attention to detail and accuracy
Written communication skills
Logical problem-solving and analytical thinking
Ability to follow instructions and present findings clearly

The assignment will reflect the type of work carried out within the role and will form part of the interview and selection process.

Pay: £26,000.00-£28,000.00 per year

Ability to commute/relocate:

Calne SN11 0BS: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Quick apply

Refine Your Search

assistant case manager jobs in stroud, gls

Assistant Case Manager

Assistant Manager

Group Manager

BANK Theatre Assistant / Healthcare Assistant (HCA) – Private Hospital – Bristol

Theatre Assistant / Healthcare Assistant (HCA) – Private Hospital – Bristol

Dispenser

Associate Assistant Practitioner - AAC

Team Leader Care bank

Night Team Leader

Male Support Worker

Team Leader Care Nights

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